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Hotel Class: 
4 Stars - 1 Review and 954 Opinions
Jardines Del Rey, Cayo Guillermo, Ciego de Avila Province, Caribbean
of people enjoy staying here
955 Opinions
jennyb87
User Rating
stayed here in 2005 and returning in 2006 as we had such a fantastic time. our room was a cleaned everyday with sculptered towels every other day the gardens were imaculate and the gardeners freindly often leaving a flower outside our room. the food was fine the buffet was perhaps a little on the cool side but we were never ill . the bar staff were occasionally miserable but then who isn't when dealing with holiday makers! the entertainment team were fantastic their dancing was supberb and they always spoke to you during the day even when they were off duty all in all was a fantastic relaxing holiday.
Unique Quality: the beach is superb reaaly crystal clear water pure white sand and you can walk out for a good 90 yards and still the water wouldn't be higher than your waist.
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A friend of mine has just returned from the Sol Cayo guillermo and says it is an excellent place to stay. The food is very good, the rooms are excellent and the grounds are well maintained. It is however very quiet at night, so for those who want a lively resort stick to Valledero.
My girlfriend and I just returned (Jan 11th) from a week in Cayo Coco (yes people Sol Club Cayo Guillermo is in Cayo Coco, very far from Varadero).
The weather was great and we both got great tans, considering January is a winter month for them as well. Temps were around 28-29 degrees most of the time, the beach was a little windy. One day was a bit clouded but luckily we had booked a day trip (jeep safari) and it worked out perfect.
Food was good, what can I say. We stayed a week and I don't think I tried everything they had. I know people always post on here and complain about the food. Consider that it's a third wolrd country and that the locals never dine like that, not even the ones that work there. A la carte was very good. Apparently you get 1 a la carte per week (per a la carte restaurant, there are 2 there). But if they are not booked you can go more often.
Rooms were great (we had 806 with a door to the ocean so anytime you opened it you got a nice breeze). Make sure you get one that is not part of the double floors and it has a vaulted ceiling. Air conditioners were awesome, cooled really quick, with (GET THIS) remote controls where you could control the direction of the fan output.
The only problem I had (sadly reminds me of being home) is that the staff at the bars will not move from their spots to the side to serve most of the time. You need to get in front of them. And of course, if you're a chick you'll get served right away no matter where you are.
Typical... didn't see ONE female bartender.
There is a disco at this resort but they played really crappy music. DJ is useless and when there are more people present it's difficult to get served since the bar at the disco is so small. The disco was the crappiest part of the trip.
On the last day I also got bitten by these little small bugs, look like fleas and have bites all over, very itchy.
I took a lot of pictures of the resort so if you want to see it (from a non marketing perspective) let me know, I have them on my web site.
Cheers, CT
Well we have had 7 wonderful nights in the Sol Cayo Guillermo, Cuba from the 10th to the 17th of December, 2003. The resort was very beautiful, spacious and very clean, and the rooms were large and bright with 2 double beds, a wardrobe, drawers, a safe, a small table, 2 chairs, TV with cable and free air-conditioning. The staff were not that friendly, but seemed to be always polite. Perhaps they are a little resentful of foreigners, but it s only a mild observation. At the bar, the cocktails were fabulous, and they were very generous with the rum. There was a tea/ coffee machine, and a sandwich-making facility available 24 hours on a self-serve basis. And it was a great surprise to us that they offer Internet access for $3 per half hour.The pool was lovely, and there were ample sunbeds for everyone. There was even a hot tub that was fantastic. The beach was beautiful, and the shallow crystal clear water made it possible to walk out for at least 100 metres.The buffet restaurant was fine. Only a couple of food items were questionable, but the rest was perfectly fine. I really think people complaining are a little spoilt. At breakfast, lunch and dinner there were always chefs at the side of the restaurant cooking various dishes from eggs/ omelettes (highly recommended), pasta in sauce or beef patties or fish. The bananas I had were the best ever, and the ice cream and desserts were delicious.There were plenty of daytrips on offer from Thomas Cook. We took two Colourful Cuba and Havana daytrip.Here is what the brochure said:Colourful Cuba a colourful mix of local Cuban life. The best way to see the countryside and local life Steam along on a 1927 steam train to sugar mills and plantations. Visit the local town of ***, Redondo Lake, Crocodile farm and many more attractions.Here s how it went: Cost US$53@. We were picked up in the coach and first visited the lake. On the lake we were taken on a Speed Boat trip into the mangroves, to see the local wildlife. This was excellent fun. From there we went to a disused Sugar Mill, and then boarded the Steam Train. The Steam Train took us on a nice journey across the countryside to a restaurant where lunch was included. It wasn t really a restaurant, but more a picnic area with a hot food buffet service. It was very good. After that we went to the Crocodile Farm, where you can hold a baby croc if you want to. Next we went into ***. In *** we had a great horse and cart ride through the town. Tourists are VERY obvious in ***, and its not uncommon to have locals coming up to you to sell you things or be your friend. Its not that bad or scary, you just need to give a firm but polite no . We had 20 minutes to wander around in ***, and then we were taken to a bar in *** and given a free cocktail and provided with traditional music and the opportunity to learn how to dance. From them it was back to the resort.Overall it was a fantastic and highly recommended daytrip for anyone wanting to see what Cuba is REALLY like outside the resort.Havana Daytrip A full days guided tour of one of the world s most famous cities. A city steeped in history. Visit the old and new Havana and retrace the footsteps of Ernest Hemingway or stand in the middle of revolutionary square and take in the amazing surroundings.Here s how it went: Cost US$165@. We were picked up by coach at 6.30am. We stopped and picked up some other people on the way to the airport. I think the flight left Cayo Coco at around 8.30am and we got into Havana around 9.40am. It was a 30min coach ride to the middle of Havana. First we went to Revolutionary Square, we got off the coach and could wander round and take pictures. It was truly brilliant and amazing. Then we went into the heart of the old town and wandered around the streets, having the guided tour as we went. Next it was lunch at the restaurant. The food was excellent, and the cost was included in the price. After we were lucky enough (and the group was small enough) that we took a detour from the plan and visited the Hotel Nacionale. This hotel is so beautiful and amazing, and was the centre of gangster life from the 1930s.Next we went to the main Castle, and were given a lot of information about the cigars and the rum, and then we could also buy some. Also there were markets outside the castle selling some paintings and touristy things. From the castle we headed into the centre again to the main museum and were given more time to wander around this amazing town. Then it was back to the Airport for the 1hour 10min flight back. Throughout the day the guide was fantastic and informative and helpful, and I m surprised what was fit into 1 day.Overall: I can t say more good things about this daytrip, except WHEN CAN I GO BACK!! I loved Havana and I definitely plan to return and spend much more time in the capital, maybe taking in a cigar or rum factory. It really is a magical place full of colourful decrepit buildings and monuments, and 1950s American cars.Holiday summary: I would highly recommend Sol Cayo Guillermo as a relaxing and magical Caribbean holiday destination. But brings lots of sunscreen (and put it on!) and lots of insect repellent (the mossies are fine, but the sandflys are vicious). I still couldn t figure out the tipping though, as I don t believe in giving someone a tip BEFORE you have received some good service. Still, the daily tips to the maid are worth it, just to see what she does!
Just returned from a fortnight vacation, had to move hotels after two days, as the above location is totally disgraceful. Room 301, mould all over the ceiling, damp growing up the walls, towels filthy, clothes and bedding stinking after first day. What a relief to get out of there, and to a lovely hotel, the Iberostar Daiquiri, well worth a visit.But as for the Sol Cayo Guillermo, go there at your peril!!!!!BE WARNED, you will not like it.
Visited Sol Cayo Guillermo Hotel November 03. The hotel rooms had all that was needed and were very clean.Staff were very friendly and helpful and the pool was cleaned every morning. Have only given this and average rating due to the food.Although we always found something we could eat we have had a lot better. The measures and streghth of the acholic drinks were very generous. The beach is very narrow and at times you are pushed to have enough room to put a sun-bed but when the tide is out the water is clear, warm and very safe. Ladies dont expect to do any shopping on your holiday as there are NO shops at all. On the whole we had a wounderful 2 weeks the highlight of our holiday being the trip where we swam with the dolphins.Dont hesitate to contact me for more infomation Rita
Just returned from a week at Sol Cayo Guillermo. Liked our room which was in a unit of four each having their own entrance and patio. No one above us either, though some units have two levels. Showers were always warm, no shortage of fresh towels if needed. They take care in cleaning. We had a short walk to the beach and hotel. The beach was the highlight of the vacation. White sand, clear aqua-blue sea. Lovely for swimming. Try paragliding if you enjoy a view from above as it is spectacular and the pilot has a talent for helping you relax if you are a bit fearful of heights. Loved the cubans, they are friendly and good humored. The maids and gardeners surprised us daily with little niceities. Food was great with lots of variety and we experienced no stomach upset. A little busy in the main cafeteria but that was the only time we realized there were a lot of people at the resort. Book at the international restaurant for fine gourmet dining and no waiting -once weekly allowed and eat at the outdoor restaurant overlooking the ocean for the best atmosphere. Visit a little hut, about 300 meters west of the resort. Here you can enjoy a lobster dinner of exception.
The hut is rustic but clean, the owner Paolo is a great host and you will not be disappointed. Take a flashlight for the walk back to the resort if you dine in the evening as the pathway back is dark unless you are lucky enough to have a full moon. The jungle tour excursion is a worthwhile adventure and a chance to see a lot of tropical fish and drive a small motor boat. If you are thinking of going to Sol Cayo Guillermo for one week, don't - go for two.
My husband and myself picked sol cayo guillermo for our 2 week honeymoon and we enjoyed our selves over all. We loved the food, but I had a few stomach problems for the first week of the trip. Lots of wonderful fresh fruits like mangos, bananas, coconuts etc. Very good buffet and desserts. My favorite was the fruit-flavoured ice creams, mmmmmmmm. The buffet and alacarte was splendid. I found the chambermaids to be okay. Some people complained of things going missing. I however really liked our chambermaid and tipped daily. Toilet paper is sparse and you are constantly asking for more. Could have been cleaner. I found the last week of our trip to have little red bumps everywhere and i'm not sure what it was. Soooooooooooo itchy. Over all we did really like the people and the resort. If you get a chance take the day trip to cienfuegos. You fly there in the morning, swim with the dolphins and have a nice lunch. Absolutely magnificent! I would rate this trip an 8-10. And would go back.
All four of our family had a real time, a few bites but then thats travelling. The hotel was wonderful, food something to suit all, weather fine, entertainment what ever you wanted, from staff entertainment shows to the quiet band in the beach bar or the disco .
Basically as relaxing or as mad as you prefer the choice is your's.
Nice welcoming staff and lot's of people from around the world if you wish to socialise. The Thomas Cook rep Alex was fantastic and the trips to Havana and the Jungle Tour are highly recommended. P'S Yuogslavian electrician Mike From somewhere in Canada? also enjoyed his stay16/nov-30nov03.
This was our third trip to Cuba and we had a great time. We stayed at the Villa Cojimar (3*) and it was more than we paid for. The food was great (seafood night with all you could eat lobster) Pork night with whole roasted pigs. We loved it all.
The beach is narrow but fine and the water is shallow making it great for the kids and excellent for walking along the beach. Horseback riding was super fantastic. Angelo, our guide on the "Sunset Beach Ride" was great and he made sure that our ride was special.
The beach ride was 2 hours long and was worth every minute.
We spent alot of time here - close to the bar and Grill. The grill made the best Red Snapper I have ever eaten. The rum wasn't bad either (Havana Club 7 year old).
Sol Cayo Guillermo
Cayo Guillermo
Cayo Guillermo
The beach at Cayo Guillermo
Has any one been to the Sol Cayo Coco Hotel or sol Cayo Guillermo Hotel, if so how was it .Me and my wife are planning to go in mid october or beginning of november
The place is fine ,and if what U are looking for is just beach and sun U will have it!
and alot of peace too!
D
the beach is superb reaaly crystal clear water pure white sand and you can walk out for a good 90 yards and still the water wouldn't be higher than your waist.
Q: Transportation "If I book a hotel in the cayos, how do I get from Habana to the hotel? Did anyone rented a car? Anyone with experience going..."
A: "Hola You are flying into Havana and staying at one of the cayos??? Which one?? Internal flight from Havana to Cego de Avila is one option with cab from there to the..."
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Address: Jardines Del Rey, Cayo Guillermo, Ciego de Avila Province, Caribbean
