Great find - beautiful hotel, great location
My husband and I stayed at the Hotel Sevilla for a week at the beginning of May, and I just hadn't gotten around to writing a review until now.
The hotel is in a fantastic location in Old Havana, right next to the Prado and minutes away from the Capitolio, Obispo, Parque Centrale and much more. The first morning we stepped out of the hotel, we heard beautiful classical music seemingly coming from the sky. It wasn't until later that we realized the hotel is right across the street from the Museo de Bellas Artes. The hotel itself was built in 1908 and is gorgeous inside and out. The lobby is breathtaking. There is a cool open air bar off of the lobby that is open 24 hours and often has a live band. The rare-for-Havana outdoor swimming pool is a pretty decent size and is an oasis from the hot, loud and busy city. The pool area was busy, but we were always able to find a chair. It's not quite as busy around 5pm and later, so if you want some downtime, try to go then.
The staff were mostly average, decent for Havana. I wouldn't call them overly friendly, but they were polite enough and we were able to communicate the few times we needed to. I left all of my postcards with the front desk and they've mostly all arrived by now. I didn't trust any of the mailboxes I saw, so you're better off to leave mail with the desk.
We had room 511. The bed was large and took up most of the room. There was a dresser, desk, TV and free safe. The air conditioner worked very well. We left little things for the housekeepers every day, and they made towel art for us every day and left us a note on our first and last day. They were probably the nicest people on the staff, always saying hello and singing in the hallways. The shower/tub setup was kind of weird, with just a plastic swinging door to keep the water from going on the floor, which didn't work. It seemed like the hot water was limited. The water definitely cooled off if we both showered in a row.
Breakfast is included. It was different from day to day, but included meats, cheeses, a variety of breads, some fruit, hard boiled eggs and eggs cooked to order. The food was definitely much better the earlier we got there, and didn't get replenished frequently. Although the food wasn't great, it was very convenient and we appreciated having this perk.
The hotel can get quite loud because of its open layout, so bring earplugs if the echoing sounds will bother you.
If this hotel were in another city, I would probably give it a 3, but it is definitely a 4 for Havana.