Rooms:
Clean and spacious. Enough room to practice yoga. Mini fridge has a nice 2-litre of water every day. Also, cans of cola and beer. TV, CD player, etc. Handy to know: No alarm clock in the room. Bring a device for a clock/alarm if you don?t want wake up calls on excursion days.
Eats:
Plenty of options, and, considering the price/that the resort is AI, the food was very good. My parents got a lot of seafood, my partner was very happy as he wanted to have a range of typical Cuban/Spanish foods available: Paella, rice, beans, chorizo, tostadas, churros, plaintain stews, bean stews, and more. I'm vegan: when I travel I realize that I may have to expand my fare to include cheese. Although surprised by my requests, the Cuban people were always happy to accommodate me with a cheeseless pizza, or slight variations of the menu in some of the a la cartes. The buffets had plenty to choose from.
In Cuba, the people aren?t spoiled like we are in Canada with virtually any type of food we wish to have at any given minute. Much of their veggies are tinned. Some items they don?t have the same experience in preparing as we do in Canada (don?t forget, we are also spoiled in Canada with a huge variety of cultures that we?ve had the benefit of teaching us the ?right? way to prepare their foods) ? you may experience some bizarre preparations from our perspective. Ex: in the Asian restaurant, my mushroom stew was made with pickled mushrooms. The tapas bar served spring rolls on a bed of sauerkraut. Strange combo for what we?re used to, whatever. Just don?t be so serious about your experience, and you?ll have fun. Btw: the coffee is delicious in Cuba. The coffee served both at the restaurants/buffets as well as the coffee bar in the lobby area are awesome indulgences.
Bars:
Plenty of these: Lobby, beer garden, beach, pool, etc. They don?t skimp on the alcohol, and they are always happy to serve you up something special and yummy. We never had any issues with not being served ? no matter where we were sitting or whether we were waiting at the bar.
Room:
There is a place holder for your key card that activates all electricity in the room, including air conditioning. Some people put a substitute card in the holder while out of the room in order to leave the air conditioning running? Please consider leaving the electricity off when you are out ? the room cools very quickly, and like anywhere else, electricity is an expensive resource which we are privileged to have.
Grounds:
Very big, but well planned out. We lucked out with a building close to the buffets and pool. Even those that were farthest away really weren?t that far from much. Even my mother, who cannot walk as long distances as the rest of us, had no issue getting around. Perhaps if you are very old or have a disability, you may have more difficulty. Getting anywhere on the resort did not take us more than ten minutes.
The grounds are spotless, well maintained, and very pretty. The resort is thoughtfully planned out with all sorts of amenities: pools, gym, saunas, jacuzzis, restaurants spread out, a little jungle of hammocks, washrooms always nearby, etc. A very pleasant accommodation.
Staff:
We had absolutely nothing but fabulous service. Always smiling faces, always happy to teach us a little Spanish, make us something a little special or different, always right there to do anything we could have needed or wanted. I almost felt ashamed at one point because I am not used to being served hand and foot. You will notice that there is plenty of staff in all areas, assisting to make your waits short, and your experience pleasant. Keep in mind that anyone in the service industry in your country of residence would appreciate a tip, so, do the same while in Cuba on vacation.
