Dominican Fiesta Hotel And Casino

Avda Anacaona, SANTO DOMINGO, DO
(4 star hotel)
#9
Rank 9 of 65 hotels
in Santo Domingo
Good (3.0 out of 5.0) 2 reviews
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Value Score

Great Value!

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Historical Travel Food and Dining Business Travel
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Great Hotel

Best (5.0 of 5.0 stars)
by written on April 19, 2011

My stay was perfect. I was one week in this hotel and i enjoy so much. News and confortable rooms, excellent food and service and goods utilities. I was there for one event and the meeting in the business center was perfect. Wireless was so quick and the staff very kind. I recommended this hotel :D

Unique Quality: pool, sport center, business center, relax, good service, good food...

Directions: Near to Bravos´s Market ( in front of)

Not a Happy Customer

Terrible (1.0 of 5.0 stars)
by written on February 21, 2010

When I checked-in, I discover that if you want a room with wireless connection you have to pay EXTRA -sorry, not used to this, in Lima and Bogota, wireless is available everywhere in 4* hotels, this suppossedly is a 5* hotel-. I paid the extra money. After a long, long wait, I went to my room, to discover it was a room occupied by someone else. I was tired after a long journey but nothing offered me anything -whilst I waited- not even a complimentary drink as they do in other hotels.
Next morning got up early, I needed to send some documents to my office in London, guess what? Wireless works not slow but extremely slow!!!! A nightmare!!!! Went to reception only to be told that maybe if I went to the lobby, the connection will work better (why am paying the extra money for?????).
At the end, I stayed 4 nights and I didn´t enjoying my stay. Main reason: I feel cheated, paying for a service I never received. The internet worked only 1/2 day from the 4 days I stayed there. To be fair to them, they send their "technician" to help me, a nice bloke who brought his own laptop to measure the internet speed but didn´t do anything else, besides sitting in my room for a while without talking to me or solving my problem. The manager, non-existent, so only front desk people to complain to no avail.
At check out, they were very keen for me to pay a bottle of water and a packet of nuts consumed from the bar. I felt even more cheated.
My advice is that if you are going for work or leisure and you don´t need to be connected to your office or clients and have lots of time spare, then you should be fine in this hotel -breakfast buffet was nice-. But if you need to be working on a time schedule and need an efficient internet service, DON´T GO TO THIS HOTEL, they don´t have a clue about customer service.
Additionally, a man I talked to confirmed that the same happen to him regarding the internet connection and on one occassion, when I was at reception, I heard a lady complaining of a pair of earrings gone missing.

Unique Quality: Good for leasure, nice pool
Poor views

Nearby Dominican Fiesta Hotel And Casino

Dominican Fiesta Hotel And Casino

We've found that other people looking for this hotel also know it by these names:

  • Hotel Dominican Fiesta
  • Dominican Fiesta Hotel Santo Domingo

Address: Avda Anacaona, SANTO DOMINGO, DO

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Amenities at Dominican Fiesta Hotel And Casino

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Free Parking
  • Business Services
  • Kitchenette
  • Suites
  • Continental Breakfast
  • Bar / Lounge
  • Free High Speed Internet

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