 | Punta Cana Reviews | Tips 51 - 60 of 96 |  |
We had a great time at this hotel. We had to squeeze in lots of fun because we only had four days and three nights there. The choice of food and drinks was extensive and we were pretty surprised as it was all inclusive.
They stock the mini bar daily and this is included also. Theme: HotelPrice: US$40-80 » Currency ConverterComparison: about averageDirections: punta cana, dominican republic |
Rooms
We stayed at the Grand Oasis Punta Cana in room 8700 in May for a week. We were originally given rooms 5210 and 5212 when we arrived but because the paint was peeling off of the walls and both refrigerators were not working we were switched to another room. The other issue was that we were given these rooms and when we double checked our paperwork we noticed that we were supposed to have a 3 bedroom apartment (which is why we got room 8700). You would think that they would have just given us the right room from the start but that didn't happen.
The 8700 room was not ready for anyone to stay there. There was a towel soaking up the leak in the closet from a broken air conditioner which means that some worker knew that there was a leak.
This place has some upgraded rooms which are pictured on their site but be wary of the bait and switch. When you get to the resort you will find that if you want to stay in these rooms the guys at the front desk will ask you to pay an additional $50 per person per night to stay in these rooms. Most couples I saw paid it because the standard rooms were in such bad conditions. On a 2 week vacation that is another $1400...unthinkable.
The electricity went out in the resort on our last day and we were told that the entire area was having problems but when I went to the Sunscape hotel next door the electricity was working there.
Restaurants
The food was absolutely horrible and there were many fruit flies in the Windows Restaurant and other restaurants as well. Usually when there are this many flies around there is definitely a cleanliness problem.
Bars
Extremely slow service at the bars...very strange considering how many bars they have
Beach and Pools
This is probably the only good thing about the place...many activities at the pool and activity staff seemed to be the only ones working.
Grounds
Not so impressive...have been to a ton of other places and this place was not as well manicured as the rest and the only animals they have are roaches, flies and mosquitoes.
Staff
One of the vacation club employees tried to sell me marijuana. The hotel replied that the vacation club members are not part of their staff. That is pretty ridiculous.
One of the cooks in the Windows Restaurant tried to sell me a necklace. Which means that he would have left his area where he was cooking to get a necklace and try to make some money. What is going on at this place???
The workers at your Spa are extremely lazy and do not want to work either. I visited your spa 4 times over the span of 3 hours in hopes of getting a spa treatment and was turned away several times and told that there was no one available to help. When they did find a person to help her that person said that she was too tired to do anything. It was one excuse after another excuse to not work.
Departure and Check Out
I decided to cut my vacation short and leave a week early but since I prepaid they needed to have a copy of my credit card to refund me the additional week. The week after I got back my bank called me up and told me that someone tried to use my card in Miami. This is the only place where I used this card because I paid for the next hotel with another card. Please be careful.
Conclusion
My biggest concern was the vulgar language being used by workers of all levels at your resort. Since I understand Spanish I was able to figure out exactly what they were saying but having to listen to that kind of language is offensive and shouldn't be tolerated.
I feel as though we were under unsafe and unlivable conditions for the majority of our trip. Most of the workers at this resort are also very lazy and seem to just be hanging out socializing as opposed to doing their best to make their client's stay as good as could be.
I have never had a worse vacation and given the reduced amount of time provided for vacation in the United States it is a greater loss for us to have gone to your resort than just financial.
I would never go back to this resort or any of its affiliated resorts even for free. Leave a Comment Theme: HotelPrice: US$80-120 » Currency ConverterComparison: more expensive than averageAddress: Cabeza De Toro, Punta Cana, DOPhone: 1.809.686.9898 |
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The room was outstanding. Better than I could have imagined. A jacuzzi tub, seperate bathroom, and living area on one floor and then a flight of stairs up to the loft area where a queen bed awaited. A television for each level, a mini fridge stocked with all your needs. I was in heaven. People complain about the mini fridges not being stocked often enough but I was never in my room long enough to do much but sleep so I never really used anything in my fridge besides water. I got in the habit of grabbing a drink to go at the end of the night and heading back to the room. We were mere steps from the beach in one direction and the pool in the other. The farthest we had to walk was in the mornings for breakfast but the grounds were so beautiful and the cafe con leche so wonderful that it was lovely.
The beach was outstanding!!! We walked for miles in either direction and passed all of the other resorts and our beach was by far the best. White fine sand, no seaweed, and plenty of chairs to lay out on. The farther away we walked the rockier the beach became and the more seaweed we encountered..even though there were people out with rakes trying to stay ahead of it. Theme: HotelComparison: about averageAddress: Carretera Playas de Bavaro, Punta CanaPhone: 1-809-221-0719Website: www.fiesta-hotels.com |
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We stayed at that Hotel which is overwhelmingly big! Even if you are there for lets say two weeks you'll not get bored because there are plenty of Restaurants to choose from! Drinks (even alcoholic) are included with your All Inclusive and you even find small bars on the beach so you don't get to dehydrated :)
I was also very surprised how lovely the staff was ... everyone is truely friendly which is not always easy if you think about the stress they already have figuring out what language you're speaking (they all understand spanish, french, englisch, german and maybe more)!
The nice thing about that Hotel is that it is separated in several Hotels complexes but yet guests of every complex are allowed to use e.g. Restaurants or pools belonging to a different Hotel than the one the live in! (If you get what I mean)!
Since the Hotel Complex is so big there is also a little train (or whatever you wanna call it) driving through and whenever you want you can join the ride! It's better than walking when it's sooo hot! |
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Service-Amazing-the people were the nicest and accomodating people I have ever met!
The facilities were beautiful-from the grounds to the beach to the rooms-Paradise!!
The entertainers were fun, they got the crowd involved and the Dominican men can dance-sexy!
Food was great-shrimp, lobster, crab, chicken-you want it you got it-oh the rum!!!!!!
If you plan on staying in Punta Cana-spend more $$ and stay in a resort like the Iberostar Bavaro-there isn't alot to do outside the resort(no city to visit close)so you will be spending most of your time on the resort-the Iberostar chain is the way to go!!!!!!!!
Beach was unspeakable!
Best part-the people- we can only hope to be as kind,genuine and happy as these people!!
Pool-awesome! Leave a Comment Theme: HotelPrice: US$120-180 » Currency ConverterComparison: more expensive than averageAddress: Punta Cana-Bavaro BeachDirections: Located on Bavaro Beach |
Estancia: 9 dias, 7 noches. Defino de 1 a 10 las caracteristicas del hotel:
Habitaciones: 9/10
Limpieza: 9/10
Personal: 10/10
Animacion: 10/10
Piscinas: 10/10
Comida: 10/10
Playa: 9/10
Actividades: 10/10
Clima: 10/10
Entorno: 9/10
Como veis, el hotel, instalaciones y personal fue durante mi estancia fueron excelente. Si te das una vuelta por la playa y observas otros hoteles, te das cuenta de que estas con casi toda probabilidad en el mejor hotel de la zona
Todo excepcional Leave a Comment |
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