Club Med Punta Cana

Club Med- Great for Families

by A TripAdvisor Member

uJust returned from a week at the Club Med Punta Cana resort. It was our first time as Club Med vacationers, and we were very pleased. We have two children, an 8-year-old girl, and a 16-month-old boy. I use this site extensively, so I will try to give you an accurate description. We requested a building ahead of time to secure a location close to the beach, pool and other activities that were in the general “main” area. Our request was granted. If you have small kids- do this! Fax the request in. Also, consider a stroller. The grounds are huge, our stroller was a lifesaver. The resort itself is lovely, very clean, and very spacious. The beach is beautiful, a few seaweed patches here and there, but plenty of clear blue water as well. The rooms were adequate. They were always clean; ours were just showing the wear and tear. A few patches of missing plaster, a paint touch up would have helped. But, you spend such little time there; it really is not an issue. Fridge in the room kept our stock of bottled water nice and cool. The pool was having some issues when we arrived; they were treating it to get rid of an icky hue of green. It was gone in a few days. My daughter did the Kids Club and absolutely loved it. Loads of activities, energetic and fun G.O.’s. She had a fantastic time, we never saw her. However, there were kids there at the resort that did not like it. Know your kid. If they are shy to begin with they may have a hard time adjusting to it. There is a huge percentage of French tourists here. Many of the children do not speak English, it did not bother my daughter though, and gradually as you are at the resort more kids come in, and others leave. By the end of our stay, she had three new “best friends”. Just be prepared for the fact that your child may not want to do the Mini Club. However, there are tons of kids around at all times, whether in Mini Club or with their parents. Mini Club only takes 2 and above, but my son (16 months old) met loads of little ones at the pool and beach. He had fun too! If you are looking for an easy family getaway where you don’t need to worry about your kid yelling in a restaurant, or jumping into the pool, or running around a crowded area- you know, kid stuff- go here. Everyone is in the same boat. They had monkeys, and magic shows, and dance shows. Entertainment all the time for the kids. The food was, at best….eh. But, if you have kids that take one bite and say I don’t like it, you merrily send them back to try something else. The buffet was huge, the selection enormous. If you are looking for gourmet, forget it. But then again, if you are looking for a gourmet food experience it is highly unlikely you are bringing the kiddies along. The food was perfectly adequate to keep us all happy on some level. My daughter thought it was one of the highlights of the trip. Walking around picking out what she wanted she deemed, “the coolest!” Snacks at the beach bar throughout the afternoon as well. We met wonderful people from all over the world. There were some language barriers, but everyone was really friendly and kind. I can’t express that enough, the people here both the guests and GO’s were so nice, helpful and friendly. It was a nice alternative for a family vacation, everyone was happy.

I loved It!!!

by A TripAdvisor Member

I came back from Club Med, Punta Cana a while ago but i am sure i will be going back. The resort was wonderful! And everybody was so kind! The GO's were helpful and knew almost everybody's name by heart!! The days i usually spent sitting and swimming in the pool... i do wish i did more and i plan to next time i go, sush as windsurfing and snorkling!
The language was not a bad problem because it gives you a more international feeling to it. The resort is really for more social people and people who are internationally aware of the world... it's a great place to meet people from all over the world and to have a great time!!

Couldn't have been better!

by TripAdvisor Member dadapa

This was hands-down the best vacation that anyone could EVER have! Our family of three just returned on April 10 from seven days at the Club Med Punta Cana, and we cannot even express how terrific our vacation was! To keep it as brief as possible, here is how we rated it all:

Food: lots of variety, something for any taste/dietary restrictions ALWAYS! And all the breads are to DIE for!

Drinks/bar: friendly, fast service; all the bottled water you want (in addition to all the other tasty beverages) Be sure to get Tea Punch (pronounced De Paunshe) and ask Michael at the main bar for a Montana/Loads of Fun.

Accommodations: Very clean and comfortable, plenty of towels and overall great maid service -- on days when we tipped AND on days when we didn't! We had a garden view room (cheaper than ocean view) but could still see the ocean beyond the picturesque garden just outside our porch.

Activities: Loved them! Our family tried archery, soccer, volleyball, Bosu Boot Camp (very challenging but fun), Abs/Buttock workout, roller-blading, ping pong, cross training machine in the gym, water polo, sailing, kayaking, scuba lessons, and snorkeling -- as well as lying around and building sand castles -- it was ALL good! Snorkeling isn't spectacular, but we did go out to the reef and see a huge ray. We didn't do an excursion, but folks who did said the snorkeling was excellent wherever they were taken by boat.

The pool and beach -- gorgeous! Just look at the beautiful pictures on the Club Med website and multiply how amazing everything looks by 10!
(And, yes, some women do go topless at the pool and on the beach, but nobody seems to care. Our son is twelve, and we just considered it a way to broaden his cultural education!)

The people you meet: very cool! We speak very little Spanish and even less French, but everyone we sat with at dinner or met elsewhere on the resort was friendly and willing to try to communicate if we were. (We were actually a bit embarrassed that all the French people whom we met spoke English so much better than we spoke French, but they were quite patient with us.) We met people from all over: Canada, NYC, Chicago, DC, Portugal, NJ, Cleveland, England, Italy, etc., and by the second or third day, we saw friendly and familiar faces wherever we went because we had "connected" with people through dinner conversation or a shared activity.

The overall property: gorgeous, lush, and people are always cleaning wherever you go (sweeping the sidewalks, mopping the restroom floors, hosing down the pool deck, etc.) Security people are visible all over so you feel totally safe even if you are walking alone at night.

The Kid's Club: Our son loved being able to drop in for Junior Club (ages 11-14)activities that interested him but sign himself out to do his own thing whenever he preferred. We were able to give him lots of freedom without worrying about his safety.

The G.O.'s: friendly, hard-working, impressive group of people. They specialize in various activities and get right in there and interact with the guests all day and all night. (When do these people rest?) They are all personable and very professional.

I could go on, but just YOU just need to GO ON to Club Med Punta Cana as fast as you can! It is a phenomenal experience!

Best All-Inclusive with Kids' Club

by TripAdvisor Member pixietraveller

Our family of 5 went to Club Med Punta Cana from Feb. 19 - March 4, 2004 (2 weeks). We had a wonderful time! The reason why we chose this resort was mainly because of its Kids' Club. Our kids are 5, 9 and 11 years old and we wanted to keep them busy during our holiday. We purchased the land/air package from Club Med and everything was included. Our tourist cards (worth $40 Cdn each), departure tax from Punta Cana( $20 US each) and airport/resort transfers were included.

ARRIVAL/DEPARTURE We flew 6 hour 30 min. direct from Vancouver, which was wonderful when flying with kids. When we arrived in Punta Cana Airport, we were met by a Club Med G.O. who gave us our keys and map of the resort. We didn't have to worry about our luggage. They took the luggage, put them on the bus and brought them directly to our rooms.
When we arrived at the resort, there were other G.O.'s to welcome us and show us to our rooms. On our departure, the bell boy came to pick up the luggage from our third floor rooms and brought them to the baggage area as we had to vacate the rooms 3 hours before leaving the resort. Normally, the check-out was 11 AM for independent travellers.
People who travelled with a package were able to stay longer in their rooms. This also depended on what time your flight is. Our check-out was at 3 PM. We were able to use the resort until our departure time from the resort.

ROOMS Because Club Med only allows a maximum of 4 persons in a room, we were given 2 rooms. There were no connecting rooms anywhere in the resort. The units were basically the same but may be set up differently. (There were 2 day beds where the TV and fridge were and a king-size bed in the separate bedroom. The shower and sink were in one room and the toilet was on its own. There were 2 safes in the closet(s).) The balcony had 2 chairs and a table. Not all rooms have a view.

A couple of weeks before arriving at Club Med, our travel agent faxed the resort requesting a specific building for our rooms. After looking at the Club Med site map, I decided to ask for the building between the reception area and the Mini Club. The resort is quite spread out and some buildings are a long ways from the restaurants and the Mini Club.
If you want to be close to the beach, restaurants and the Mini Club, fax ahead and ask for the Colon or Ovando building. These 2 buildings are in a shape of a U. The ends of the U are the closest to the beach and have a bigger balcony. We were lucky enough to get one unit at the end and being on the top floor, had a wonderful view. The downfall of this room was that it only had one closet. Our second room was beside the other one but the room plan was a little bit different and the ocean view was not as direct. It had 2 closets but had a narrower hallway and a smaller balcony.

The fridges worked very well. I have read reviews complaining about the fridge not being very cold. There was a thermostat knob behind the fridge which had to be turned up if you wanted your drinks cold. We even had it so cold, that the drinks froze.

The room key came with a plastic card the size of a credit card. In order to turn on your room air conditioning and electricity, you had to put this card into a slot close to the door. You could not leave the card in all day unless you left the key there. The key ring is sodered so you could not take out the plastic card. If you bring an old plastic card, the size of a credit card, you can keep your A/C working all day.
The room's thermostat can be adjusted and the rooms can get as cold as 62 degrees if you want. This will also depend on the location of your room. Our second room did not get as much sun so it was colder. We also kept the curtains closed.

Housekeeping came at different times each day. The cleaners were good and supplied us with enough towels and soap. The resort did not give hair conditioners, sewing kits or shower caps. There were shower gels and shampoo. There was a laundry line in the shower stall to hang your wet clothes. I've seen people bring ropes and tied them across their balconies to hang their clothes.

RESTAURANTS (2) There were lots of food to choose from, buffet style.
Breakfast was the same every day. There were freshly blended juices, usually 2 choices each day, a variety of breads, eggs, cereal, cheese, sausages, bacon, potatoes, etc. For lunch and dinner, there were a variety of breads, pastas, chicken, hamburger, hot dog, rice, salads, fish and meat dishes. There was something for everyone. Wine is available for lunch and dinner. I enjoyed the lunch at the Hispaniola Restaurant, as it was by the water and there was a nice breeze. Check the front of the restaurants as it would state the theme of the day. It may be different at each restaurant.

The tables varied in size at the restaurants. If you don't want to sit with strangers, you can request for a smaller table. If you arrive within 30 minutes of the restaurant opening, you should be able to get a smaller table. The waiter shows you to your table and turns up the cup or glass to show that the seats are taken. We have had our table taken away by inconsiderate people who do not wait to be seated by a waiter and do not bother looking at how the glasses and cups are placed. Bring something to put on your chair to show the seat is occupied.

KIDS' CLUB This was the best kids' club program I have taken my kids to. The programs start at 9 am until 5:30 pm for a shower break and then again at 7 pm for dinner until 9 pm - the kids entertainment.
There were so many things to do -- trapeze, swimming, hip hop, soccer, tennis, arts & craft, playground, beach, archery (6+), sailing, snorkeling, kayaking, beach volleyball, waterpolo (Juniors), rollerblading and basketball. The G.O.s were great with the kids. They all speak English and French or Spanish and are in their 20's. There were G.O.s who specialized in certain sports and gave the kids proper instructions (ie. tennis, archery, trapeze).

The club was divided into different age groups. There was a 2 year old group (Petits), 3 year olds (Dolphins), 4-5 year olds (Piranhas), 6-7 year olds (Baracudas), 8-10 year olds (Kids), 11- 13 year olds (Junior) and 14+ (Teens). At the Mini Club registration, the G.O.s gave us the schedule for each group. The kids could either meet the group at the Club or at the designated activity area. Each hour the kids had a choice of 2-3 activities. There were a few G.O.s for each group.

The Mini Club facility was used by the Petits to the Kids group. Each group had their own rooms with their own washrooms. The Juniors and Teens met at the Club at 9am and moved to the activity assigned at that time. These two older groups did not have to be signed in or out by parents. These kids could just meet up with the G.O.s at the area where the activity was taking place. They did not have to stay with the group all day. As for the younger kids, parents have to sign the child in and out. These kids have an orange band on their wrists which helped the G.O. identify the kids as being part of the Mini Club. The orange band came off when they signed out. The kids can be signed out any time but you'll have to know where they are by looking at the schedule and seeing which activity your child had picked.

There were 3 connecting swimming pools with different depths in the Mini Club. Each section was for the different age levels. There was a lifeguard during the designated swimming time. The pool was open only at this time. The Piranhas group (4-5 years old),even if they can swim, had to wear floaters, which was provided by the club. There was a nice playground for the kids to play in.

Every child was asked to bring a bag with a hat, sunscreen lotion, swimsuit, change of clothes for the younger kids, and towel. Don't worry about towels for the younger kids. They have towels at the Mini Club pool for the kids.

For lunch, the G.O.s brought the group to the Samana Restaurant if parents don't pick up the kids before noon. The younger kids were given food at the table while the older ones got their own and sat with the group. There was a special section for the Mini Club kids only. Parents were not allowed to eat with the Mini Club kids but were welcomed to see their kids. The G.O.s kept track of the children with food allergies. The child's placemat list the things the child cannot have.

There was a rest time after lunch for the younger children. My 5 year old had a nap a few times in an airconditioned room. The children do not have to take a nap if they don't want to.

Snack time is at 4 pm at the Samana Restaurant for just the Mini Club children.

The day was long for the younger children who stayed at the Mini club all day. The G.O.s were very pleasant and patient with the little ones.
Kids 5 and under usually do not want to be at the Mini Club all the time. Some days I had my 5 year old spend part of the day with us and let her go to the Mini Club during the activities she enjoyed. We usually took her to lunch with us and spend an hour at the pool before returning her to the Mini Club. The older children have a better time at the Mini Club as they meet new people and like to socialize.

During our first week, there were apporximately 750 children at the resort. The earlier part of the second week, there were approximately 500 children. By the latter end of the second week, there were approximately 325 children. Extra G.O.s were brought in for the amount of children in the Mini Club.

POOL/BEACH Both the swimming pool and beach were nice. There were lots of chairs around. Some people got up early and saved chairs but we did not find it a difficult task to find a few chairs on the beach or the pool area. Each guest was given a towel card which could be exchanged for a blue towel for the pool or beach. The pool was huge and had a gradual increase in depth. There were 2 - 3 lifeguards at the different sections of the pool. The beach did not have a lifeguard unless the Mini Club kids were there. The beach area was roped off for swimming and it was safe. The watersports activity was further away. Bring sand toys and floating devices. If you forget them, the Boutique Shop has them.

WATERSPORTS Kayaking, (1-2 person) sailing, windsurfing and snorkeling were available. Introductory scuba lessons were also given. Lessons for sailing and windsurfing were given at different times. The snorkeling equipment were in good shape and looked pretty new. Water Polo was played in the pool. The Hobby Cat was used only to take the Mini Club children sailing.

TENNIS Free lessons were available for beginners, intermedidate and advance players. There were lessons with the pros at an extra charge.

FINAL THOUGHTS If you are looking for a holiday for the whole family with lots of activities to do, this Club Med is for you. Before you book your holiday, check out the holidays in France, U.S.A. and Quebec, Canada. This will help you to figure out who will be at the resort when you are there. We met a lot of Americans from New York & New Jersey during our first week at Club Med because of the President's Day holiday, while our second week consisted of a lot of French-speaking people from France and Quebec, Canada. This could affect the socialization of your child at the Mini Club.

I would definitely come back to this beautiful resort.

what a great vacation!

by TripAdvisor Member coloradogal

The 6 of us (3 couples, ages 45-56, no kids) vacationed here May 9 thru May 15th. This was our 3rd Club Med. We have previously been to Club Med in Turks and Caicos, and Club Med in San Salvador. Would go back to all! We love vacationing with people from all around the world.That's why we love Club Meds. Club Med is French owned, so yes...there are many French at the resorts. And folks from Canada, Germany, Holland, South Africa, and yes, the U.S., to name a few. BUT, If YOU want to vacation with ONLY folks from the U.S.A , then DON'T GO TO A CLUB MED!
The resort was only half full that week, so we had plenty of room on the beach and at the pool. Early to mid May seems to be a great time to go.
ROOMS........our rooms were decorated nicely, clean, with very comfortable beds. We did not notice any mold or unclean floors. But hey, where there's humidity, there's bound to some mold somewhere! Maid service was great. As in previous postings, DO NOT leave out opened sodas, or opened food. You will have little tiny ants if you do. Great shower, fridge worked fine. Cable tv, but we never turned it on. If you want a LARGE balcony, stay in one of the buildings "end rooms".
FOOD......very good. Above average buffet food at both the main restaurant and the "beach" restaurant. You will not go hungry! Eat the chocolate bread!! Yes, you will be seated with other people at large tables. And maybe they don't speak English or want to talk to you! Or maybe they do! That's what makes it interesting. And the GO's are required to sit and have their meals with the guests. You meet a lot of GREAT people this way.
POOL.....large pool. Kids area on one end. Plenty of chairs.
BEACH....we are beach people. This was a beautiful, white sand beach. Water was fairly calm, and clear. Good sized swim area. There is kelp in the water, but not in the swim areas. There are no palapas or umbrellas. You get shade from the many palm trees. We just moved our beach loungers around and followed the shade. There were plenty of beach chairs. There are some topless sunbathers. Get over it.
BEACH SPORTS....many windsurfers, and monohulls. No hobiecats. We did not do any resort diving or snorkeling this trip.
BEACH BAR....Mimi (Mechelle) and Dembo were our favorite bartenders! They'll make you anything you want! You can have ice, and as much bottled water as you want. We got canned beer (Presidente) and kept it in our fridge in the room.
MAIN BAR......large bar area with a small stage.
On different nights would have local bands or karaoke. Ask Fabio for a Mango daquiri.
DISCO....We danced a couple of nights at the disco.
It's part of the beach bar area. Breeze from the beach and a DJ spinning tunes. DJ Sandy even played me some old ABBA and Donna Summer songs!
KIDS CLUB.....no kids with us, so can't comment much. The kids we saw seemed to be having a great time.
THE GO'S.....All of the GO's were very friendly and helpful. We went off site one night for dinner, and the front desk called in the reservation for us, and got us a taxi. No problem.
EXCURSIONS....We did the all day Catamaran excursion. Got to sail on a LARGE catamaran, have a beach barbeque and swim at Isla Saona. Took speed boats back to a lagoon where we swam some more in beautiful turquoise water. Suppose to be hundreds of starfish. We saw 2! There is an hour and a half bus ride to and from Club Med, so be prepared. We had a guide on the bus who gave us a narrative on the area. Also stopped for a little shopping on the way back. Price was $220 for the 2 of us. We've done other excursions at Club Med and thought this one was priced a little high.
DINNER OFF SITE....We went to "Captain Cooks" in Bavaro. Was recommend by several people. We just thought it would be fun. It was! Took a wild 25 minute taxi ride to the restaurant. Cost $44 RT. Taxi driver waited for us. We ate grilled lobster and red snapper. Great food! Had a shot of "Mama Juana" and fruit for dessert. You'll have to try it! Restaurant is on the beach.
TIPPING.....We tipped our maid $2 per day and more at the end. You're not encouraged to tip the GO's, although we discreetly tipped a couple of them on our last day there.
We purchased our own "air" thru Apple Vacations.
We had a direct flight from Denver into Punta Cana.
Had no problems. Flights going and coming only half full that week. We did our own transfers with taxis. Actually a van. $15 total each way.
We had a GREAT time at this resort and would definitely go back!

The Ultimate Family Vacation

by TripAdvisor Member Sandy1515

I felt obligated to write as the reviews here were extremely helpful and accurate. We took our 2 boys (age 11 and 9) and everyone had a fantastic time. It was amazingly stressfree from the time we arrived at Punta Cana airport and were met by Club Med reps who welcomed us, carried our luggage, gave us the keys to our room and told us we were already checked in-- and this was at noon! After a 5 minute bus ride we were in paradise. Drinks and a welcome speech then a guided tour to our room. Be sure to get a central building such as Cortes which was close to everything. The beach was beautiful and safe for kids although many pieces of shells in the water so watch your feet. The staff cleared a good stretch of sea grass out but there still was some. Lots of shade under palm trees and plenty of loungers. The pool was great and water was perfect. The meals were very good especially the Canadian chef's table which was exceptional. Breakfast was excellent--lots of wonderful croissants. Lunch and dinner had a good variety although we stayed away from salads (my husband had the cold shrimp salad and was sick for 1 day). We tried most of the sports and snorkelling, kayaking, sailing were the favourites. Too windy for windsurfing unless you are really good. The shows were well done if you are into singing and dancing. Kids enjoyed the kids club and made friends. They spent half day in the club and half day with us. Great security in the resort and really liked that nobody every tried to sell me anything on the beach-- in fact there were no outsiders whatsoever. Lots of friendly folk from Conneticut and less friendly folk from Paris. Overall, it was a great week and we are planning to go again.

A Great Family Vacation

by A TripAdvisor Member

We went to Club Med for one week on Feb 28. We took the charter and would definitely recommend this. The ride from the airport is only 10 minutes and our bags were handled from the airport and delivered to our building. The GO's greeted my wife,2 kids (7 and 10 yo), and I upon arrival and departure. One advantage of using the charter is that you get to stay a lot longer in your room on the day of departure than travelling on your own. The resort is definitely very large. It took us a good 10 minutes walk from our room to the lobby. The food was not fine cuisine but was definitely very good for a buffet. The activities were very extensive both for kids and adults. The beach was great.
There were plenty of beach chairs and the palm trees gave relief from the intense sun. There was topless sunbathing but it was very innoculous. The free drinks including bottled water(whick we brought back to our room each night for drinking and brushing our teeth) were much appreciated. The massage in the private tent at the beach was just so relaxing and helped soothe my aching muscles from the long walks and all the activities. We reserved time with the onsite photograper to take family pictures and they turned out great. The room had sliding doors that separated the main bedroom from the small living room where the kids slept. The furnishings is very simple but clean. The refrigerator worked fine. The bathroom was ok. It's not the Four Seasons but since most of the time was spent outside your room it served its purpose. About 75% of the guests spoke French. We loved meeting strangers from different cultures and our kids enjoyed meeting them. My 7YO did not want to join the Kids Club partly due to the overwhelming French speaking children but my 8yo loved the Kids Club.
He said it was the best Kids Club that he has experienced. Upon checkout, you can place your small bags in the transit lockers. Try to get a locker one hour before your scheduled checkout as they tend to run out. Our charter flights both arriving and departing had delays and this was not an uncommon event after speaking with the other guests.

Overall, this was a GREAT PLACE FOR FAMILIES and we would certainly revisit again. For the price and everything that's included, it was a GREAT VALUE.

Club Med Punta Cana

by Cheewa

"Incredible beaches"

I really enjoyed to stay at Club Med in Punta Cana.

It was a group with customers and representatives from American Airlines (I travelled in Business class and it was excellent) and from Club Med. The service at the village it was incredible nice.

The girls of the group

CLUB MED PUNTA CANA -DISASTER FOR A PARENT W/CHILD

by pantherina

"DONT GO 2CLUB MED IF ALONE W/CHILD & American"

When I arrived in Club Med Punta Cana nobody gave me any information, nobody told me where anything was, what to do etc even though I arrived on my own with my 20 month old baby....I travelled with my baby because of the baby club "alleged" attention to children and to be honest I felt completely left out, no attention, no nothing. It was really bad. NObody even told me where the orientation meeting was or the baby club, pretty much I had to figure things out on my own. When at the restaurants for example, I couldn't go and serve us food because I couldn't hold my child and serve us at the same time...NOBODY offered help, it was very odd. The French got all the attention, French is spoken officially. I am glad I speak it and had the opportunity to practice it, however, if you are an American they won't bother with you. We had roaches in the room, hot water didn't work, bathtubs were inexistent unless you paid a lot extra and the same with internet service. All Americans complained also about the lack of good air conditioning system. ON top of that my baby got sick and the doctor woudn't give me medicine unless we first paid at the reception (far away from doctor's office and my baby had high fever) and then came back with the receipt. I HAVE NEVER SEEN SUCH LACK OF COMPASSION AND CARE anywhere. I don't really know if it's the administration, the FRench culture (I have been exposed to it so don't think so but anyone could think that if they hadn't) or what. A couple of French people -senior citizens on their own- made me cry because they screamed at me in front of everyone telling me why I was so loud on the phone (yes, and this is supposed to be a resort for kids! I was loud because the connection on my cell sucked!). The main guy at the resort has never had children and most of the managers are young & unmarried and without children so in my opinion they should not work at a place where they market parents with children. Dominicans are warm and nice people but they were under the supervision of othes who guarded them closely so they really couldn't do much. I did complain because I was truly desperate and finally got a bit of a response but have to say it was the trip from hell. To be fair Punta Cana is gorgeous (beach) and the food and wine at Club Med were excellent. Maybe if you and your husband go together it's a different story (mine couldn't go since he had taken too much time away from business). I am just WARNING you if you are American you will not get the same treatment as the French and if you are an American woman alone with a child even WORSE. I hope in the future, the young "Go's" as I think they are called (of course they were nice ones like Anastasia, Gabrielle, and Lala but they are the minority) are more concerned about their guests than about which other Club Med in the world they should go to next. I honestly have never seen such coldness in my life. I swear after this trip I am so glad I am an American. Pretty much it was American guests who were nice and attentive especially when my child was really sick. I have lots of many more bad stories to tell but I will stop here since I don't have the intention to trash the place just to warn you that if you want to spend your money wisely go where they really target the market they claim to prioritize.