Grand Palladium Punta Cana Resort & Spa

5 out of 5 stars5 Stars

C/ El Cortecito, Playa Bavaro, Punta Cana, Caribbean
Grand Palladium Punta Cana Resort & Spa
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86%

Satisfaction Very Good
Excellent
44%
521
Very Good
29%
347
Average
13%
154
Poor
9%
108
Terrible
3%
44

Value Score Great Value!

Costs 31% less than similarly rated 5 star hotels

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Good For Business
  • Families73
  • Couples77
  • Solo75
  • Business84

More about Grand Palladium Punta Cana Resort & Spa

grand palladium punta cana

by TripAdvisor Member CanadaMimi

Don't think I can blame the resort for our 4 hrs flight delay or our lost luggage,but I can certainly blame them for not having our room ready.After arriving from Toronto to the resort at midnight,we checked in only to find our room had not been cleaned.Beer bottles all over,bed sheets on the floor,women underwear in the bathroom and so on.My wife and two boys aged 8@11 waited in the lobby till 5am until finally a room was ready.This is totally unacceptible especially with kids.I could tell the front desk clerk felt bad as he was not aware that the room had not been cleaned.He did his best to try and find something but to no avail.Again not acceptable to have to wait till 5am for a room.We had asked for a room with two beds on the second level we ended up in a junior suite with a bed and a pull out couch this was acceptable.We chose this resort because it was fully renovated and it was.The rooms were beautiful . But we also chose this resort because it was a familly resort but discovered it really is not geared towards children.Riu Taino was much better for the kids however the rooms are not as nice.In short I will give you the positive and negatives.First the positives:beautiful nice room,on bavaro beach punta cana simply the best beach,staff friendly,good for couples and older teans. Negatives:resort is big and hard to navigate seniors would not like it,not geared for children,not organized ex: activities sports shows ect.,for a resort this size the entertainement is very poor,the 24hrs food was only available at the sports bar wich was not easily accessible. On a positive note if you want to relax walk on the beach and nice accomodations this would not a bad choice,but if you have kids you can find a much better place.If you would like more info you can e-mail me

G. Palladium has something for everyone!

by TripAdvisor Member ottawagal6

My friend and I (2 professional girls in our 30s) just returned today from G. Palladium Punta Cana resort. We booked on SellOff Vacations with SunWing. We have travelled to other holiday destinations (M. Island, Cuba, Mexico, Florida) and we give this resort two thumbs up, all around. I will begin by saying that we thoroughly research our holidays on tripadvisor and other review sites. We were a bit uncertain about this resort because there were not many recent reviews (most in 2004/5), but since the Bavaro and the Palace were both popular, we decided to try it. I will try to be subjective and helpful so you nitial transition as seamless as possible. We talked to some other vacationers as we were about to leave, and our tips seemed to be well received.

RESORT: The resort itself is only about 25 minutes from the airport. Some people commented that they got lost while in the resort complex - surprising, because they were large maps placed strategically throughout the resort complex, and they give you paper copies of the complex map when you check in (plus, they have an endless supply of at the counter!) The resort complex is immaculate - as people have repeatedly said on TripAdvisor - it's spectacular. By staying at one of the 3 resorts, you have access to all 3 - with the exception of the Royal Suites in the Palace (Frankly, we thought this area of the resort was too secluded - you had to walk quite a distance to everything (except for their own beach front area) or take the trolley (train) that constanty ran throughout the resort). The G. Palladium P.C. has 3 large 3-storey buildings, units 2000 and 3000 surround on either side a very nice pool area, a pool-side restaurant (la Uva), and are positioned between the lobby area to the beach. The smaller the room number, the farther away you are from the beach (i.e. 2001 is closest to the lobby, 2031 is closest to the beach). 2100 series is on the 2nd floor, and 2200 series is on the 3rd floor. The 4000 block is between the 3000 block and the Palace units. We stayed in 4001, and found it very convenient to everything. Each unit has 12 Junior Suites in them - these rooms are bigger and cost more, but we were only able to sneak a peak when the maid was cleaning the room. They would be great for a romantic getaway! We were more than happy with our Deluxe room - all marble floors, nice shower area, very relaxing jacuzzi tub, comfortable beds and pillows, TV (you can get some english channels, but we weren't there to watch TV), iron/ironing board, coffee maker (the coffee is actually not bad!), bar fridge with water, beer and pop, and a hair dryer. The little patio outside of each room was nice for airing clothes (the humidity didn't allow a total dry!) or sitting and watching people walk by. The maid service was excellent. We left her $1 every day, and brought her a bunch of personal items like manicure sets, nail polish, chocolates, etc. and she did a little something in our room with the towels every day. Our only minor complaint was that there were no screens on the patio doors - we found the air conditioned rooms a little cool, and would have preferred the Caribbean air instead. Being on the ground floor we felt more comfortable keeping the patio door closed at night.

When we left, we checked our bags in a room by the front desk and they provided us with fresh towels to shower before we caught our 9:45 pm bus to the airport. There were also hair dryers in the complimentary room (though only 4 showers - give yourself lots of time).

WEATHER: Unfortunately, we caught a bit of a wet spell. Apparently it had not rained in 3 months prior to our visit - we saw clouds and rain almost every day for the week. We did get about 4-5 hours of sun every day (which was enough for us), and there were many people walking around BURNT. Remember, the Caribbean sun can still burn through clouds! We saw people with umbrellas and thought that was a strange thing to pack - but the rain sneaks up on you very fast, and it would have been quite useful at times. We found 2 plastic bags and put our things in them before leaving to go for a walk or for lunch. The beach towel supply is endless - the exchange a towel for another system (only once they ran out at the end of the day), but it's a shame to keep replacing wet towels as they have to keep up with this demand. I would suggest taking some travel games (cards, chess, yahtzee, etc.) just in case you have to occupy yourself while a rain shower passes.

FOOD: Endless. Excellent (much better than Cuba), and we found our favorite little items at the buffet (pizza is amazing, great cheese selection, chocolate/vanilla ice cream, great fruit selection and cereal at breakfast, crepes, pasta) and stuck with them. We actually enjoyed the buffets more than the a la carte (we tried the beach BBQ, the Domincan - la Uva - and the seafood - la Ariceffe - restaurant. The sports bar at the Bavaro has 24 hour service (including the pizza - did I mention how amazing it is?), but we didn't eat there. They tend to artificially sweeten things (like deserts), so their strawberry ice cream tasted a little too sweet for me, and so did the ketchup. I actually took little ketchup packets with me because I can't eat eggs without it. They also use white pepper (not black).

Try the cappucinos at the lobby bar - very good!

BEACH: The beach is spectacular. There are approx. 20 other resorts along the beachfront, and you can walk for miles and miles (Until your feet hurt!) We walked about 10K every day (tried both north and south of the resort) and our conclusion was that HANDS DOWN - our resort had the nicest all-around beach area. There were many cabanas, all nestled in among mangrove bushes and tropical foliage. It maintained the tropical atmosphere rather than clearing away all the brush for a barren flat of sand with a few umbrellas like some other resorts. There were beach bars, beach massage huts, water sport huts, and water showers all along the beachfront. Very handy. There was also a beach volleyball area, which some people enjoyed. There was never a problem finding a lounge chair on the beach or at the pool (also quite comfortable loungers - not the hard plastic kind), but if you want to reserve a cabana at the beach - set your alarm for 6:00 and place your blue towel over the lounge chair. PLEASE - don't reserve them and then not use them. This is not fair for the rest of the people. The water is aqua blue, bath-tub warm, a little rough - fun waves for boogie boarding. A bit of an undertow may have meant extra caution with smaller children, but they used a warning flag system for added awareness.

SERVICE: We found the service to be excellent. People were quite willing to try to help - despite the challenges with communication at times. We found the Dominican women to be a bit shyer and more reserved than the Dominican men, but it could be the language barrier. Everyone will smile and say "Hola!" if you smile at them. DO NOT EXPECT NORTH AMERICAN SERVICE - you are on vacation - relax, enjoy, no rush!!! :)

PEOPLE: English-speaking guests were a minority. If you speak French or Spanish - you're fine. Most staff speak some English (or there was someone close by who could help), but if you brush up on some basic conversation before you go, you can generally get by. The average age at this resort seemed about 40-45, with some young families. The rain seemed to upset some of the families since there were not endless activities for the kids - it was not a resort geared for children but they do try. There was an activity area for the kids, but I can't comment on the quality of this area. We met a few American guests, some Canadians, and the rest were Europeans.

EXTRAS (spa, day trips, gym): The gym is connected to the spa - no extra charge for spa facilities or the gym, but massages and other spa treatments are extra. We chose a "buy 5, get the 6th free" special and we each had 2 hour-long massages on the beach (AMAZING!) and a body wrap in the spa facility itself.....quite nice, but we highly recommend the massages! They also had 'romantic massages' on the beach with candles and nice music at night - looked quite nice. We didn't do any excursions, though we heard the Sanoma Island was not really worth it, but the 1/2 day shark snorkelling trip was quite good. The gym is what you would imagine in a developing country - don't expect Goodlife, but it's enough for a vacation destination.

OTHER TIPS: Take a little tour of the resort on the train early on - you get your bearings, and it is a fair distance to walk. We ended up wanting to walk off our meals (there was never a shortage of good food!).

They don't supply face cloths (a DR thing?), bring one with you if you need one.

We saw 3 mosquitoes the whole time, but a girl we met got quite a few mosquito bites on her legs at the outdoor entertainment area at the Bavaro.

We bought some art and bamboo candles from the beach vendors (they can be quite agressive - especially with the girls). NEGOTIATE your price! We actually negotiated and also threw in a little Canadian "souvenier" - a pack of Canadian playing cards, and some pop from our bar fridge. We bought vanilla and natural sugar from the shops on the resort - prices are fixed here.

They have internet service for $5 for 30 minutes. It can be busy in the evenings, and not always in "full service".

In general, we would visit this resort again in a heartbeat. Overall quality for price was hard to beat.

5 * all the way!

by jenniferhen about Palladium Resort and Spa

We loved it all! Food, people, disco, entertainment, and most of all the company! We went down with 36 other family and friends to make this wedding even more special. Villas, I have never stayed in a 'hotel' that was made up of all villas. Also they served you drinks by the pool, which made me feel like a fat cat!

Great place

by TripAdvisor Member AndrewToronto

Just got back from my wedding at the Grand Palladium and it was great. We had about 30 people come down with us and all of them commented how nice the resort was, how friendly the staff were and how well run everything was.

Weather - great except for the night before and day we left when it rained steadily

Beach - spectacular. Clean beach, crystal clear water. The Palladium area is on a great spot and provides you with ample space to find a deck chair. We went parasailing which was a lot of fun

Resort - very big. You'll get used to the train that takes you around as it is efficiently run.

Food - this was perhaps the highlight. We all had some apprehension before going but except for 1 or 2 people, nobody got sick. In fact, we all gained some pounds! The variety and quality far exceeded our expectations.

Restaurants - this was the low point. The buffet's are fantatstic (especially at the Bavaro Resort) but the booking procedures for the a la carte is terrible. Very rigid and in most cases the restaurants are a 1/3 full. We ate at the buffet most nights because it was easy, you could wear shorts and it was very good variety. Having said that, the Italian a la carte received rave reviews from the people on our trip.

Nightlife - there's really only 2 options. Drink at the various lobby bars and then go to the disco or the sports bar. Young crowd at the disco (18-25) but when you've had a few, it's still fun. The sports bar serves great food late and has a big screen to catch any game. The drinks were excellent - El Presidente beer was fine (even for a Canadian!) and the rum is great.

Rooms - we stayed in the Royal Suites which was really nice. Very quiet, private and they have a great breakfast by the pool. Most of our guests stayed in the Palace and their rooms were all nice - no problems except for one flooding incident. Not sure about the Bavaro rooms, but that part of the resort is certainly the party side.

It's a great place to visit our wedding was fantastic in the Gazebo and the Client Services Manager Izyuney is amazing!! She made everything perfect!!

Awesome time!

by A TripAdvisor Member

4 of us between the ages of 24 and 29 stayed at Fiesta Beach Resort and Spa from Feb. 27th to March 5th, 2005. The resort compound is huge! You can try out all the different pools and of course the casino.

This was my 3rd time to Dominican so I knew what to expect but the other 3 have never been. They were impressed. My boyfriend said he even liked it at this resort better then the time we went to Cuba.

The beach was gorgeous and so was the resort. You can always count on the beaches in Punta Cana. The waves were a bit to high for small children but the pool(s) is always an option. We loved the waves, so much fun. I recommend bringing a small boogie board to surf on the waves or you can just use your body. Pictures cannot do this beach justice.

Food was great, no problems at all. Food was better then I expected it to be. I would recommend eating at the restaurant across the path not at the pool bar restaurant (la luva). I think it was called the "Chichigua", we found it had better options. Although, if you do choose to eat at the pool bar restaurant near the beach that'll be fine too. There are snacks in between meals. Ask for a menu at the bar. Hamburgers were good and the fries...MMMMMM. We all loved the fries. Snacks stop at 3pm then you have to wait until supper at 7pm or go to the awesome sports bar for nachos with cheese, hamburgers, fries, ice cream...and much more. Just take the train that goes around the resort. It comes every 10 minutes or something and if you're not at a "train stop” just whistle and he'll stop.

Take the train to the disco, it was fun. Big enough that you don't feel the need to go off the resort for a good time. After that, snacks and drinks at the sports bar 24hrs. The train stops at 12am so you can walk back, it only takes about 5-10 minutes.

Drinks were free flowing. Never had a line up or a wait. Around the pool Miguel was so speedy at getting us drinks. He would see what you were drinking from across the pool and as soon as it's done...boom there's another one in your hand. We all think Miguel needs a raise.

Tips are appreciated but not at all expected. We never felt we had to tip. We did though. Great service!!!

The animation team is great too. We love you Felix! Make sure to get into the activities the team offers you. A lot of fun and you get a certificate (diploma) if you do well in them, which make a great souvenir and come with bragging rights of course.

Overall we would come back to this resort. I would highly recommend this resort to the picky and of course it's always what you make of it. So go with no expectations and you'll have a great time. I hope you have as good of a time as we did.

absolutely perfect!

by TripAdvisor Member TorontoGoingAway

My husband & I just came back from the Fiesta Beach resort. It was our first time trip in D.R and had amazing time. Everything went just perfect. The resort was so gorges and very secure, good for the family. Ocean was so beautiful & stunning. Withe sand beach was very well kept, & clean. The staff were friendly and hotel was neat and well kept too. Night entertainment was better that day time, well we didn't get bother by that because most likely you spend your time relaxing on the beach & enjoy the sun. There was variety of fresh food for breakfast, lunch & dinner. If you are too picky, make sure to ask your agency how many restaurants are included in your package. Our package was basic, had access to two buffet restaurants & sport bar which was ok for us as we spent only one week there, but it would be nice to try other restaurants if you are planning to stay more. Also I should tell you this resort is mostly occupied by French, German or Spanish people & a few Canadian or State visitors. Overall we had a fantastic time, we will more likely to go back again and definitely recommend it to you too. Thanks to (---) and Signature Vacation for the amazing experience. If you would like to hear more about it, please email me, I would be happy to give you more details.

Very good time!

by TripAdvisor Member johnmilton

Recommended resort, good staff, clean beach, excellent food and activities., great hotels and bars and pools. Visited the resort in August 2004, and concider going back this year. Good family place!
enjoy!

Beautiful resort, but employees are thieves

by A TripAdvisor Member

We stayed at the resort the week of March 6-13th. The resort and the beach were spectacular, but we did find that the majority of of the staff (whether at the front desk or the bar) did not speak english. That wasn't much of a problem. The problem we had was on Friday we noticed water leaking through the ceiling of our bathroom. We called the front desk to let them know that we need to have someone come and take a look at it. We called the front desk again an hour and a half later because no one had checked it out and there was a large puddle on the floor. No one came at all that night. The next morning we woke up to about a inch of water on our bathroom floor. We finally called the front desk and our Apple Vacation rep to get this taken care of. We left for the day to relax on the beach. When we got back, the ceiling and floor were fixed, but when we went to get dressed for dinner and opened up our closest, my husbands wallet was on the floor of the closet. He did have it locked in the safe. He was missing $200 USD from his wallet. While we were out, either the maintenace people or housekeepers were cleaning us out, literally. We reported it to the manager, but we were leaving the next day and we knew we weren't going to get out money back.
This was our second time to the Dominican Republic and we will never go back.

The beach was paradise

by TripAdvisor Member Grannajan

Just returned from a wonderful holiday in paradise. The beach was fantastic, the hotel rooms, grounds, services etc were all first class. The staff were friendly and smiling. The resort is currently being renovated so we were upgraded to a deluxe room which was large, cool and had everything you would expect in a 5 star hotel. Our one teeny complaint was that there wasn't enough parasols on the beach (my husband likes to stay in the shade). The entertainment staff worked hard & were a great team. They loved their Salsa! The resort is huge - there is actually a mini-train to take you around, and there's lots of different bars & restaurants to try out. There is also a Childrens' Club which looked very nice, a modern Fitness Centre, and watersports galore from the beach. If you want a good day out of the hotel, try the Jurassic Safari (which we booked in the village, not from our tour rep.). You can walk to the local village in about 15 minutes, and there are a few shops on the beach near the hotel. We would thoroughly recommend this resort to couples, families, young & not-so-young (we come in this category!).

Awesomre resort

by TripAdvisor Member daisyd

We based our choice on reviews read on your site.It was the most overall positive.
We were not disappointed.Upon checkin, they upgraded us to The Royal Club and presented us with a drink.
The resort was beautiful and clean. The hallways even sparkled.
Our room was spotless and decorated with fresh flowers.They sent a fruitbasket and small bottle of rum to our room.
All the staff were friendly. As others have said,most of the staff did not speak much english. But we were in their country, so we learned a little spanish before we arrived. It helped us and they appreciated it.
Tips were included but we did give small tips anyways.
Always appreciated and never expected.
We found the food to be plentiful and always found something that we liked.
Danny, the bartender at the pool bar,was wonderful.
One day we purchased fresh snapper from a local coming off his boat right at the beach. Our concierge arranged for one of the restaurants to prepare it for us. It was amazing.
The only issue we had was getting from the airport to the hotel...we sat there forever waiting for them to leave.
We booked with Liberty Travel...I called them direct.
Yes, we would certainly return.

Forum Posts

Palladium Bavaro resort & spa

by uncletom

Do somebody know this complex ??

RE: Palladium Bavaro resort & spa

by TheTravelSlut

Thank you for the reply on my Punta Cana question. I will be considering the Palladium right now.

The Travel Slut
"Good girls go to heaven, bad girls go everywhere!"

RE: Palladium Bavaro resort & spa

by grobar

Yes very well. I posted a trip review, pictures, and video of our last grand palladium bavaro trip

http://www.robarspages.ca/photosite/2005/apr25/index.asp

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 Grand Palladium Punta Cana Resort & Spa

We've found that other people looking for this hotel also know it by these names:

Grand Palladium Punta Cana Resort Spa
Grand Palladium Punta Cana Resort And Spa
Grand Palladium Punta Cana Hotel Punta Cana

Address: C/ El Cortecito, Playa Bavaro, Punta Cana, Caribbean