Melia Caribe Tropical, Punta Cana, Dominican Republic - Reviews and Hotel Information

service was lacking and the rooms were sub-standard. I heard that the experiences in the "Royal Service" side was much better.A lot of the staff treat you in a condescending manner, and it's far worse if you don't speak spanish. It was a hot time of year (June 27-July 1) so the only place that felt truly delicious was our AC'd room (some of the people in our party were having AC problems). Some of the restaurants were too warm to drink wine. And that's even if you had a reservation they actually honored. Most of the time we were arguing with someone about our reservations we set. We had made them before we got to the resort, confirmed them the night before while at the resort, and they still managed to keep us from enjoying dinner where we wanted and when. The buffets were only good if you got there as soon as the food was put out. The mixed drinks were nasty and the wine was pretty bad too. The bars were outdoors and not comfortable at all, unless your idea of comfort is sitting in sweltering heat with no moving air around you. There are not enough huts on the beach to seek refuge from the sun, and believe me you'll need it. After 2 hours, my brain felt like it was frying. There were a lot of activities, amenities, restaurants and just things going on that we never knew about, but heard about on the trolley-train circuit that a resort of that size should at the very least have a print out of what's going on where delivered to their patrons rooms daily. housekeeping was sometimes not until after 5pm. The casino was just about the only place to go at night, but if you don't gamble, you're basically just drinking bad alcohol. All the food at this resort tastes the same - soggy and tasteless. But i heard the Japanese was good, but by the time we were given reservations, i got sick from the food and it was our last night, so i did not get a chance to really enjoy. About 15 people in our party got sick as well.

Not all the restaurants are opened when they say they are, or at all. They tell you that there is food at night (9pm) buffet style, if the A la Carte restaurants do not have enough room, but if there are private functions going on, you are not permitted to enter, leaving you no choice but to buy potato chips or cookies at the gift shop. There was a couple of times we were at the buffet places ( which is the only place to go for breakfast and lunch) and the place was packed with more employees eating than resort guests, leaving the place cramped for space. There were 60 people in our party, and not one of our groups were given the dinner reservation that was asked for. The resort staff lied to us numerous times about confirming dinner reservations and changing them without our knowledge to suit other guests at the resort. We found out later that "Royal Service" guests were given our reservations.The room smelled really bad too. Like moldy, damp & dirty. The paint on the walls literally comes off with your fingernail, it's so damp. The shower head didn't work. The ATM machine only dispenses pesos at the resort (although dollars are accepted everywhere). Everything at the gift shop is at least double what you would normally pay in the states. The resort only has 2 wheelchairs ( we had one elderly woman and one girl who sprained her ankle getting off the train-trolley there). We were able to use one wheelchair, but could not get another one.And if you are prone to being bitten by mosquitoes, you will be bitten. I came home with 30 bites.they overbook and are poorly managed and admitted to us while we were there.

Melia Caribe Tropical, Punta Cana

Melia Caribe Tropical

Punta Cana Hotels