Punta Cana Resort & Club

Ave. Abraham Lincoln No. 960, P.O. Box 1083, Punta Cana, Dominican Republic, Caribbean

1 Review

Punta Cana Resort & Club
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68%

Satisfaction Poor
Excellent
26%
75
Very Good
29%
83
Average
13%
38
Poor
15%
44
Terrible
13%
38

N/A

Value Score No Data

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Good For Couples
  • Families54
  • Couples59
  • Solo55
  • Business45
  • Don't be fouled by the photos

    by

    Arrival was slow with a 3 PM check-in for an obviously deserted resort. The 2 guaranteed golf carts we had prearranged for our party of 6 were not available and we had to wait until the next day to receive these (poor maintenance on the carts required us to exchange 2 carts throughout the stay and leave another stranded that would not start). The Casita we rented had 3 separate guestrooms and baths, however the living room area is actually an open air room with wicker furnishings and a mini-refrigerator that cannot keep cold because of the humidity/heat in the air of the surroundings. Feral cats frequented the living room area whenever any sort of food or beverage was left out and at one time the cats were able to access the refridgerator and the leftover pizza inside. Breakfast is limited with one location (La Cana) to dine at the buffet each morning. The fruits and cheeses are not kept in ice and service leaves more to be desired. Staff in select areas of the resort are friendly, however the majority do not speak or understand english and this makes communication difficult. The most memorable meals were at La Yola and Chozo. Dinner at Bamboo started well and ended poorly with seafood dishes that "fishy" and risotto so infused with flavor it was inedible. Be prepared to eat at Franco's Trattoria often if you are seeking some sort of sustenance. The beaches were covered in seaweed/grass. Around the clock was a group of "landscaping" staff that were constantly moving back and forth with front-end loaders, tractors, and pitch forks clearing the beaches of this distinct seaweed/grass that has a horrendous smell. With no beaches to enjoy in the vicinity you are forced to take a golf cart several miles to another location or sit poolside at the resort where the coping has plants growing from the cracks and the pool tiles are missing in many places. The filtration system in the pool is lacking suction and a layer of film/filth is apparent near the poolside bar area. Needless to say I will not return and the other guests in our casita agree.

More about Punta Cana Resort & Club

Punta Cana is Great

by TripAdvisor Member Sheloraruba

Our Punta Cana Resort and Club vacation was great. We arrived on April 10,2004 for seven nights.
You arrive at a beautiful entrance by a water garden. The Bellman are sharply dressed and will lead you to the front desk where a tropicl drink will be waiting. We booked our trip through the hotel and web site ,they list a 1-800-number but when you call you are instructed to e-mail your reservation with your credit card.We waited several days to get a response but we got our confirmation number and they charged the whole trip to the card.
When we arrived they had no record of our reservation but they gave us a room after a 30 minute wait and it eventually got straightened out on Monday. The staff at Punta Cana are very helpful and very nice but I would book through a travel agent next time. They whisk you away in a cart to your room,we had a standard room although it was painted and decorated nice with a wonderful view right on the ocean,the maid left fresh cut flowers in the room every day and we got to know the security guards at our building (each building has its own security guard 24 hours a day.)
The beach is actually broken up into several beachs
and all are beautiful.(with the bar and watersport area on the beach and the restaurant ,you feel like each is its very own) The grounds are constantly being cleaned and trimmed by a huge staff from Picky Plants.There is an Eco trail at the south end that has natural gin clear springs and one that you may swim in.The No.1 tip, rent a cart for the week,you can use it to explore this large resort ,go to dinner ,you can drive it on the beach,take it to the golf course (which is great) along the secluded beach that leads to the Club house with its own beach , swimming pool and restaurants.and to the marina.The food is very good.The Italian Rest. has the best staff and the best food.The breakfast buffet is nice with fresh fruit ,omlet bar and the usual,the hostess at the buffet makes you feel very welcome.Francos pizza has greeeeeat pizza,cuban sandwichs and fries ,the beach restaurant is good and it sits on one of the most beautiful point of land I have seen.The store is small but it has drinks ,candy ,film,lotions ,clothing and cigars and rum.Vacationers are all looking for different things and have different taste,We have been all over the Carribbean,including Aruba ,Guadeloupe,Saint Barts,Bahamas, Grand Cayman and nine other locations and the Punta Cana Resort and Club is a large ,clean ,beautiful resort with peacocks walking around,a staff that smiles and always seems to be trying to please you,
and I would return in a heart beat.

Wonderful Experience

by A TripAdvisor Member

My partner and I just returned from 4 glorious days at the Punta Cana Resort and Club. We arrived at the beautiful International Airport via USAirways, and made it through customs in about 5 minutes, and paid a $10.00 dollar arrival tax. Since we did not check luggage, we quickly made our way to the taxi stand outside, and had our pick of eager drivers, all dressed well and groomed, with clean autos. Take one in the beige/sand color as they are official. After a quick ride to the Hotel, about 10 minutes at best, we were quickly checked in and taken to our room by golf cart. The room was a king over looking some gardens with huge palms with the aqua blue Ocean beyond. The room had a safe, and the A/C worked great, at times almost to cold. Well appointed with a spacious bath, and plenty of towels, very clean. Nonsmoking is offered.
I would suggest that you rent a golf cart for your stay, $30.00 per day, well worth it, as the resort is huge and beautiful. We spent our first day at the main beach, and had our pick of chairs and location as it is off season in the summer months. Dinner and breakfast was included, and both are buffets in a giant open air Resturant the La Cana, it was a different theme every night, and the food wonderful. Rather large variety of fruits, salads, meats, breads, and Island specials. Service was excellent! We never once had a upset tummy, and we at times drank the water. Bottled water is only a dollar, and fresh ones are brought to your room every morning, Ice can be had at the pool bar.
We spent our second day at the marina pool and had it to our selves all day. Very quiet. In addition we tried the Marina Resturant La Yola for lunch it is in a lovely setting with great food but a bit pricy. $45.00 for lunch, we had pasta. We found the Grill at the Golf Club to be a better lunch place, priced about $20.00 and a georgous setting, the pool there we had all to our selves on the third day. The beach was a bit rocky at the Club house but the water was beautiful, and the view magnificent. I must say we had no issues with this resort at all, perhaps because it was off season, sometimes to many people can spoil the experience. The staff was great, and if you can speak just a few words of spanish you will get by fine. The other guests were mostly couples, French, English, German, and Spanish. Also, there were gay couples who seemed relaxed and welcome. I saw only a few kids, there is a kiddie pool and small playground. But the Resort didn't seem to cater to kids, European women do sun bath topless, everyone seemed to be discreet, and mature about it. Do not make this an issue for you not to visit Punta Cana Resort.
Since this was our first land resort experience, as we often cruise on Celebrity Cruises, and had high expectations, we could not have been happier. The only negative was a few bugs at sunset so take some bug spray, only a problem one night when the ocean breeze was clam. American dollars are welcome, I would suggest taking several ones for tipping. The big plus was the fresh water lagoon, sooooo cool. The locals use it in the afternoon, so get there in the morning, and take aqua shoes, as the rocks are slippery. The water is as clear as glass and refreshing. A small gift shop offered suntan lotion, snacks, and small gifts.........Have a great time, and enjoy your self. We will go back to Punta Cana Resort and Club, for all those people who had a bad experience, give then another try. You can spend more and get more else where, but you don't have to.

A Slice of Heaven

by A TripAdvisor Member

In January 2005, we stayed at the Punta Cana Resort and Club and had a wonderful time. Before leaving for our trip we read the reviews on this site and were very worried about what we might find and experience. Throughout our stay we could not understand any of the negative experiences that some of the reviewers had at Punta Cana Resort and Club.

After traveling around the world - Europe, Africa, the Caribbean, and the South Pacific - we have experienced "It can't get much worse than this" to extraordinary accommodations/facilities. I would place the Punta Cana Resort and Club at outstandingly civilized and wonderful.

If you are looking to spend a vacation with a drink in your hand the entire time and participate in fraternity type activities, this is NOT the place for you. If you are interested in being in a polite and sophisticated environment with some Dominican culture, this place is for you!

Our experience was wonderful from the very beginning - they greeted us with cold towels and cold tropical fruit drinks so to refresh ourselves after our flight. The staff was very helpful and friendly. Most of the staff spoke English and those who did not tried very hard to communicate with using our limited high school Spanish. The grounds are a very well manicured, natural environment - if you want perfect go to Disney. We would watch the grounds keepers climbing and trimming coconut trees. They even opened a coconut for us so that we could drink the water.

The grounds are very large and you could rent a golf cart to get around. We did not and did not feel as though anything was too far. We stayed in the furthest building from the restaurants and we enjoyed our walk each morning and evening for breakfast and dinner. We also walked to the pool at the marina - no one was ever there so we had a private pool! We also used the pool in the center of the resort and never had a problem finding chairs etc.

The food was very good. They had a different theme every night. There are items that you may not have ever had before - but try it. If you need to stay close to the basics... they had a pasta bar, salad and cold cuts each night. I did not have one thing I did not like and I am a picky eater.

Try some of the specialty restaurants. You have to make reservations in the morning. We never had a problem getting a reservation. The Dominican restaurant was outstanding with delicious food and wonderful service.

The beaches are wonderful and quiet. We never had a problem finding beach chairs right in front of our room. The beach was not crowded at all - plenty of room for all. There was shade provided by the naturally growing palm trees and mangroves - along with some palm umbrellas in one section of resort.

One of the greatest parts of the resort is the lack of peddlers, hair braiders etc. hassling you on the beach. Not a one! How pleasant! Local artists were brought in one night to display there art etc. This organized market was very well presented and limited any hassling.

Overall, please remember that you are traveling to a different country with a different culture. You could go to any Caribbean resort to get a perfectly orchestrated, sterile environment. If you are going to travel, enjoy the culture and the people of the places to which you are traveling.

I would recommend this resort and would be all too happy to return! Enjoy!

Terrific!

by A TripAdvisor Member

My wife and I, our 2 daughters (ages 6 and 12) and their grandmother (age 82) had what we all agreed was our best family beach vacation ever at the Punta Cana Resort and Club (August 2 – 8).

We pre-ordered the hotel shuttle to and from the airport. When we arrived, a hotel rep was waiting at the base of the airplane steps holding a sign with our name on it to whisk us through customs. As we stepped off the shuttle, we were greeted with ice-cold hand-towels. Great!

We stayed in a 3 bedroom Beach Villa with a beautiful view of the ocean. The villa consisted of 3 large hotel rooms facing a common court yard and adjoining a large open air great room with louvered windows and doors opened to the sea views and breezes. The great room contains a living area, dining area and kitchenette. Each bedroom has a full bath, cable TV, stocked mini-bar, A/C telephone, etc. The rooms were replenished daily with fresh flowers and bottled water. The court yard is enclosed by a short fence, so it and the great room are not secure, but the rooms themselves have modern card-reader locks and seem very secure. Some of the villas are further from the ocean than others, so try to get one as close to the sea as possible.

We rented a four-seater golf cart for the week because my mother-in-law has trouble walking. We used it to go to meals at the various restaurants, to the golf club, and to explore the large resort.

The food was very good to great. It was not all New York five star (although our meal at El Cocaloba came close), but it was consistently better than most of the places we have been to in the Caribbean. We all ate the fresh fruit and vegetables and none of us got sick. Even the buffet at La Cana was better than most buffets we have been to elsewhere. The three men who sing Spanish melodies at Anani were just terrific, and we went there twice to hear them sing.

The staff members were some of the most consistently gracious, polite, and courteous people we have ever met. Some don’t speak English, but all are anxious to help if you are courteous and patient. It helped that my wife and mother-in-law are Cuban and spoke Spanish, but the kids and I got along fine even when they were not around to translate.

One example of exceptional service: my wife and mother-in-law enjoyed having a milkshake for breakfast made of mamey, a tropical fruit they knew from Cuba that is difficult to find in the US. One morning the buffet smoothie bar was out of mamey. We asked one of the waitresses about it. The waitress learned that the resort would not be getting a shipment of mamey until the afternoon of the next day. The waitress went to the market that evening and with her own money purchased mamey so that we could have it for breakfast the next day! She surprised us the next morning by coming to our table with 5 mamey milkshakes made of the fruit she had purchased herself! We had numerous examples of this kind of over-the-top thoughtfulness and attention.

You are provided upon arrival with an extensive activity list, none of which we did. We appreciated that the activities were available and that they were not foisted upon you cruise ship style. No public address announcements, no pressure. We took a power boat ride to go snorkeling, played tennis, visited the petting zoo, went horseback riding on the beach, and went swimming in the beautiful clear fresh water lagoon.

Only one cautionary note: our luggage missed our connecting flight and did not arrive until the next day. Although the resort shop carries bathroom sundries and a few bikinis, it does not contain the kinds of shirts, shorts, etc you need if your luggage is lost. And the stores near the airport either closed early or were very limited. There’s an Oscar de la Renta boutique (not the kind of place you want to go to buy basic necessities)($$$). Therefore, we will remember to pack a carry-on when we go back to Punta Can Resort & Club, but we will definitely go back.

Wonderful resort

by TripAdvisor Member AMR

Just returned from 7 day vacation at Puntacana Resort & Club. A wonderful time. The pluses were as follows. Spacious grounds, miles of beaches, lack of crowds, surprisingly very good food at morning and evening buffets, very friendly staff, wonderfully kept grounds. The negatives: minor problems with the room, a few short-lived power losses, rather limited evening activities.
A great resort to go to if you want to relax, spend time on the beach, do unlimited sailing and windsurfing, take some low keyed Spanish classes. Not a good resort to go to if you want unlimited drinks, night life or gambling.

Absolutely Fabulous!

by A TripAdvisor Member

If you're going away for a weekend, like me and my 17 year old daughter did, or a longer vacation...this hotel is perfect! Yes it is true that the service at the restaurants is slow and very few employees other than the front desk staff speak fluent english, but the positives of this hotel greatly out-weigh the negatives!

Some highlights:
*Anani-This restaurant should be included in your plan if it is all-inclusive. The menu is made up of Dominican specialties, which are very good! Especially "Tres Leches" a dessert which is quite scrumptious and very rich, as the menu warns. The atmosphere is romantic and open and warm.
*La Cana-This restaurant serves all meals and should be included in your all inclusive plan. The buffet menu is repetitive but you can try a little bit of everything. The food is amazing!
*The Beach-Whoever wrote that there was hardly any beachfront was wrong. Granted, there could be more beach-chairs, but i never saw anyone without a place to sit. A word of advice-get to the main area by the activity center early, as the shaded areas go quickly. Just put down your towel and a book and no one will take it!
*Horse-Back Riding-The horses are kept at a stable across the street from the resort. The areas that you ride in are in a completely different area than the area you stay in, so it is a good way to sight-see.

Some tips:
*No matter how you book your trip, call the hotel and make sure they have your reservation! Make sure you do this at least 3 days in advance. We checked on Wednesday (we did everything through travelocity) and they didn't have it. When we arrived on Friday they did. This saves a lot of time so you're not standing around when you get there waiting to find out whether or not you have a place to sleep!
*Bring aloe-the only kind they had when we stayed there in mid-august '04 was an after-care moisturizer that contained little aloe and mostly alcohol, which will only dry out your skin!
*Wear Sunscreen! This sun is hot and almost always shining, even though most forecasts say it always rains.
*Bring an umbrella-you never know when the sky will open up, although most showers last for about 15 minutes.
*Bring Immodium and Tums-You'll be okay if you don't drink the water, which is easy to do being that they give you tons of bottled water in the rooms and in the restaurants. You never know when an exotic dish just won't be right by your stomach.

A money saving tip-Go during the summer when prices are cheaper and there are less people staying at the hotel. Our room was $80 a night, which doubles during the winter.

PUNTA CANA

by btrz

"VACATION WITH FRIENDS"

We spent a very good time together in Punta Cana Resort. I would have never thought that I would do a trip like this one, a All-Inclusive in the Caribbean Sea but when all my friends decided to go and asked me to, I said why not?

This is not the kind od holidays I usually have, but I have to recognize that we had a really good time there. The day flows between the beach and the pool-bar, between mojitos and caipirinha

The weather was not as expected but enough to get an attractive sun tun.
There are many ither activities you can do when in a resort like this, the tourist is offered thousands of excursions and day trips of a different kind. AS well as special meals (seafood) or snorkeling, diving, sailing...

dominican republic

by quartinb

"punta cana from the above"

The Dominican Republic occupies two-thirds of Hispaniola Island, the second largest nation in the Caribbean. Located in the Caribbean Sea, it covers an area of 18,815 square miles with a population of 7.5 million. The capital, Santo Domingo, is the most populated city with 2.5 million people.

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Punta Cana is located on "La Altagracia" province, on the south-eastern portion of the country. La Altagracia is home to two national parks, the famous Punta Cana resort area, and Isla Saona. The capital city is Higuey. Major towns are Nisibon, Punta Cana, San Rafael de Yuma.From Punta Cana to Macao, this is a stretch of the best beaches of the Caribbean Region.

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Its clear waters, pearl white sand beaches and resorts built around lagoons and ponds make this area a real paradise. Manati Park is an ecological park and a replica of a Taino village, the natural habitat of the native Indians of this island.

Punta Cana

by tualborn

"Punta Cana Airport"

The flights with Spirit Air from Fort Lauderdale to Punta Cana in the Dominican Republic took two and a half hours, and we arrived there greeted by a band and all tourists took a photo with two lovely island girls. The airport is the largest and only privately held international airport in the word, and we stayed at the resort owned by the same group, the Punta Cana Resort and Club, owners include Julio Iglesias and Oscar de la Renta. The Resort is very calm and quiet, and little golfcarts transported the guests to their rooms either in the main area, the far away Cocotel building (where we stayed) or to any one of the beach casitas, For the uber-wealthy there were the private American style residences for rent next to the gorgeous golf course or close to the stylish Six Senses Spa, or near the new full-fledged Marina.

"The Locals"

Soon after checking in we drove our tiny rental car to the near by local town without a name, and used the Internet Cafe for 25 pesos for 1/2 hour, about one tenth of what was charged elsewhere. Motorbikes of many various sorts served as taxis and swarmed everywhere, as did the ever ready mosquitos. The locals speak of patois of mainly Spanish, and we could easily follow the conversations despite the rapid tempo. Loud Dominican bachata and meringue blared from the many little bars and restaurants around, albeit very little clientele. The Presidente beer was cheap and excellent, and we soon slept deeply, listing to the surf crash on the beach and a full moon shining through the balcony doors of our room at the Resort.

"BAVARO"

If you want to be with the IN crowd or any crowd at all, best stay in the Bavaro area, where we saw many, many tourists and all sorts of activities. We went there each of the days that we were there, and enjoyed ourselves immensly on the beach at El Cortocito, drinking beer and soaking up the sun, eating fish and rice. We even went out on the glass botton boat, saw gold coral, a shark tank, danced to Jamaican reggae music in the warm water drinking the Cuba Libres (rum and coke for us Americans) saw a ship wreck and stayed out for three hours for $25 per person, well worth it. (it is the only glass bottom boat with a palm thatch roof, the captain and mate are really cool!!!)

PuntaCana, Republica Dominicana

by RositaFresita

"Just Relaxing with a Coctail on the Beach !"

Me and some friends just wanted a last minute holiday to relax!
So we got a All Icluded trip to Punta Cana in a Resort, i never did this before! It was fun, but prefer my backpack trips! The Beaches look nice just in front of your resort if you walk a bit further it?s really dirty and everything is really expensive!!!!! When i got back i couln?t hear anymore
Bachata and Regeaton...aaagghhh

"Go out of the Resort !!!!"

Please go out of the resort to see the real Dominican Republic!
I went to Higuey. The people are really friendly and you will get better prices if you want to buy paintings or art !!!!

Photos

Gran Bahia Principe Punta Cana ResortGran Bahia Principe Punta Cana Resort

Gran Bahia Principe Punta Cana Resort beach poolGran Bahia Principe Punta Cana Resort beach pool

Forum Posts

Punta Cana Resort and Club

by HaiLin

Has anyone been to the Punta Cana Resort and Club lately? I will be going there in late October and would like to know the best room locations and what to expect regarding standard. Also, if you could inform me about the condition of the water sport equipment, such as sailboats and windsurfers. What about the restaurants at the resort? The weather in late October? Any information would be greatly appreciated.

This will be my first trip to Puna Cana. Thanks a lot!

ocean swimming at Punta Cana Resort? any good? coral? long enough for laps?

by patkat

How is the ocean swimming at the Punta Cana Resort?( There are not great pictures of the beach and this concerns me)- is there a long enough stretch for good swimming without coral or watersport equipment??

RE: ocean swimming at Punta Cana Resort? any good? coral? long enough for laps?

by curlyq

The beaches and ocean in Punta Cana are the best on the island. You can swim quite far without hitting any coral. There is no seaweed in the water and the watersport equipment is separated from the swim area by a rope. There is no need to be concerned. You will be very pleased.

RE: RE: ocean swimming at Punta Cana Resort? any good? coral? long enough for laps?

by Halin

Agreed, you'll be more than pleased. Enjoy your trip.

Has Jeanne destroyed Punta Cana

by 23Collie

Does anyone know the status of Punta Cana since Jeanne blew through? We are going in late November and I am worried that there isn't anything left. We are staying at Secrets. Should I cancel now??? Thank you.

Re: Has Jeanne destroyed Punta Cana

by travelgirl3

Hi there,

If you're going in November, any damage from Jeanne should be repaired. Try going to www.debbiesdominicantravels.com. They have a page devoted to status updates on the various hotels in the DR. If Secrets isn't listed, you can ask on the Message Board.

Let's keep our fingers crossed that nothing else heads that way!!!

Re: Re: Has Jeanne destroyed Punta Cana

by travelgirl3

oops, that should be www.debbiesdominicantravel.com

Re: Re: Has Jeanne destroyed Punta Cana

by jenniferhen

I am pretty sure that you will need to get in touch with your travel agent as this was very badly hit. I am going in Nov and they had to rebook me elsewhere, I was booked at Breezes and it is shut until Dec. 10/04

Re: Re: Has Jeanne destroyed Punta Cana

by 23Collie

Travelgirl: Thank you so much. I checked the website and it appears that Secrets is fully operational. What luck, it seems most aren't. Thanks again...

23 Collie

Re: Re: Has Jeanne destroyed Punta Cana

by travelgirl3

Glad to help. I'm happy to hear your resort is ok. Have a wonderful time - the DR is beautiful!

Be sure to post pics & tips when you're back!

Re: Has Jeanne destroyed Punta Cana

by HaiLin

Hi!
We had reservations at the Punta Cana Resort and Club which was flooded and destroyed. It will be closed until Dec 20. So I was thinking of changing to another hotel but changed my mind after reading the following:

http://chris-n-cheryl.com/v-web/bulletin/bb/viewtopic.php?t=217

I also read the reports on www.reliefweb.int and realized that the whole area is probably not functional, i e roads, communciations etc. Some of the hotels in the area don't have road access so the supplies are shipped by boat. I cancelled our trip.

Re: Re: Has Jeanne destroyed Punta Cana

by jenniferhen

That "chrisncheryl" website posting is just one persons opinion that has not even travelled there since the hurricane.... I would not cancel over it. Frankly anyone can post anything on a website without needing to have much basis behind it. Just my opinion though...

Comments

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 Punta Cana Resort & Club

We've found that other people looking for this hotel also know it by these names:

Punta Cana Resort Club
Punta Cana Hotel
Punta Cana Resort All Inclusive
Punta Cana Resort And Club
Punta Cana Resort & Club Hotel Punta Cana

Address: Ave. Abraham Lincoln No. 960, P.O. Box 1083, Punta Cana, Dominican Republic, Caribbean