The Reserve at Paradisus Palma Real

Playa de Bavaro, Punta Cana, 23000, Caribbean
(5 star hotel)
#2 of 153 hotels in Punta Cana
Terrible (1.0 out of 5.0) 1 review
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Poor Value

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CRIMINALS WORK AT PARADISUS PALMA REAL RESORT

Terrible (1.0 of 5.0 stars)
by written on July 8, 2015

I booked a JetBlue getaway vacation for 7 days at Paradisus Palma Resort on June 29,2015, Three days before my return I was robbed. $200.00USD out of my LOCKED SAFE. I reported it to guest services and they called in hotel security. Security said there investigation will take 48 hours. The day I was leaving I asked about the investigation. The manager of hotel security stated the investigation was completed. No one entered or exited the room only me. The only person that went into my safe was me . The hotel does not have a master code or master key to the safe. NOT TRUE! Guest services and Security stated that nothing like this has ever happened at their resort. It was implied that there was no money or maybe when I get home I will find the money in one of my bags . I have worked in law enforcement for over 16 years in NYS. There is a ring of criminals working at this resort who are involved in setting up guest at the resort. Anything involving someone getting into locked rooms and LOCKED SAFES undetected Security is most definitely involved its called an inside job. This has happened a lot at this resort and other resorts. The BIG INVESTIGATION IS A FAKE! These incidents all seems to play out the same way. The guest are accused of lying and trying to get money out of the hotel. The guest gets ripped off and the crooks working at the hotel get over. This luxury resort attracts people who brings large amount of CASH with them. These criminals are mainly interested in USD CASH. Guest who staff assumes has USD MONEY security targets them. Everyone involved plays dumb and everyone gets paid. Don't put anything of value in the safe. Keep your money with you at all times. They know when your out of the room and when your out all day on excursion tours. You can leave a do not disturb sign outside the door and the maid will still knock on the door and enter the room if you don't answer. IF you ever decide to stay amongst a den of thieves and something like this happens get the police involved immediately file a report and do not wait for the results of their fake 48 hour BIG INVESTIGATION. ALL things considered I paid$2,500 for my trip and to have such an experience at such a beautiful resort is a disgrace! I would never ever set foot back into that resort nor would I ever recommend anyone to stay where crooks work. Don't let their smiles and friendliness, fool you they are CROOKS!

Nearby The Reserve at Paradisus Palma Real

The Reserve at Paradisus Palma Real

We've found that other people looking for this hotel also know it by these names:

  • The Reserve At Paradisus Palma Real Hotel Punta Cana

Address: Playa de Bavaro, Punta Cana, 23000, Caribbean

Amenities at The Reserve at Paradisus Palma Real

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Free Parking
  • Business Services
  • Kids Activities
  • Continental Breakfast
  • Free High Speed Internet
  • Spa
  • Suites

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