Lifestyle Tropical Beach Resort and Spa Puerto Plata

Confresi Beach, (formerly Hacienda Tropical), Puerto Plata, Dominican Republic, Caribbean
#2 of 58 hotels in Puerto Plata
Terrible (1.0 out of 5.0) 1 review
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BECARFUL!!!

Terrible (1.0 of 5.0 stars)
by written on June 18, 2012

1. What they tell you and what you get is totally diffrent, they may treat you like a king the first time you went so you can buy shares, when and if you return you feel like you never been there. 80% things they tell you is NOT true. you don't get half of the accomodation they promised you when you return, they will tell you we are sold out or why didn't you reserve ahead of time.
2. Languge seems to be a huge issue there! Most of the staff do NOT speak english and few who are in management speaks EXTREMELY poor english so what you hear is not always what you think. Make sure you make them put everything they tell you in wrting.
3. Customer service is so so poor in the sales office the ONLY reason why they are in business is becasue of the weather and the locals who work at the resorts.
4. it is beautiful resort all they need is to train ALL the management staff in that white building. JUST BECAREFUL!!!
WE paid over $1700 for JUST food for 4 people for a week, it says $20 on the website.

Unique Quality: Resort is wonderful!!!

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Nearby Lifestyle Tropical Beach Resort and Spa Puerto Plata

Lifestyle Tropical Beach Resort and Spa Puerto Plata

We've found that other people looking for this hotel also know it by these names:

  • Lifestyle Tropical Beach Resort Spa
  • Hacienda Tropical
  • Hotel Lifestyle Tropical Beach
  • Lifestyle Tropical Beach Resort And Spa
  • Lifestyle Tropical Beach Hotel Puerto Plata

Address: Confresi Beach, (formerly Hacienda Tropical), Puerto Plata, Dominican Republic, Caribbean

Amenities at Lifestyle Tropical Beach Resort and Spa Puerto Plata

  • Restaurant
  • Swimming Pool
  • Fitness Center
  • Free Parking
  • Kids Activities
  • Suites
  • Shuttle Service

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