Occidental Caribbean Village Playa Dorada

3 out of 5 stars3 Stars

Playa Dorada, P.O. Box 653, Puerto Plata, Dominican Republic, Caribbean
Occidental Caribbean Village Playa Dorada
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58%

Satisfaction Terrible
Excellent
14%
28
Very Good
25%
49
Average
19%
38
Poor
17%
35
Terrible
23%
46

Value Score Average Value

Costs 44% less but rated 15% lower than other 3 star hotels

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Good For Couples
  • Families36
  • Couples72
  • Solo40
  • Business50

More about Occidental Caribbean Village Playa Dorada

Fantastic Place, Fantastic People

by A TripAdvisor Member

My friend and I just returned from the Village on the Green, and we had an absolutely fantastic time. Our room was small, with no balcony, but clean, and we asked at the front desk to change to a larger room with a balcony. It was absolutely no problem.

The staff were more than friendly, affectionate and always smiling, even when rude tourists expected to be treated like the monarchy. Some were complaining about the staff not speaking english...hello...you're in a spanish speaking country. Go to Florida if you want english. We had NO communication problems, and they're quite willing to help you with your spanish. I intend to sign up for lessons soon.

I am a vegetarian, and had no problems with food. There were fresh fruits and vegetables every day, and a variety of hot food. The Italian restaurant was fabulous, and a nice change from the buffet. Bottled filtered water was readily available everywhere...no they don't give you a fresh bottle everyday, but isn't it about time we recycled? You could fill up your bottle at any bar or restaurant, at any time. If the bars were closed, the front desk clerks were happy to give you a new one.

The walk to the beach was about 10 minutes, and no problem, and there was a shuttle that came to the resort frequently that took 2 minutes.

Some insider tips: 1) go swim in the ocean at night. it's not against the rules, and it's not dangerous. we swam almost every night, and it was the best part of the day, under the stars, warm water, empty beach.
2) Bring a thermos and a piece of tupperware, for coffee and fruits etc. to bring to the beach, because it's just a barbeque beach snack bar, with burgers and fries.
3) Don't listen to the tour guides who tell you not to purchase anything off the resort, this is fairly obvious though.
4) Avoid Hemingways unless your 18-23...it's full of drunk teenagers, very few locals, the same music you'd find at any bar in toronto, and expensive beer.

Quite honestly, you do get what you pay for, however, for a low end all inclusive resort, we had absolutely no complaints. When there's warm weather, an ocean, and lovely dominican people, what more could one ask for?

We made wonderful new friends from all over the world.

good and bad

by A TripAdvisor Member

Here goes... on arrival the place looked ever so clean, 900 pesos in a taxi and all was looking well. checked in really quickly - we were a family of 4 2 adults 2 children we got settled in really quickly knowing this to be a 3 star and it showed from the room, but at a night time you would have thought this place was a 4 star. the staff (animation team) were excellent and really kid friendly though beware people hanging around with anme tags arent always the hotel staff, beware of the stupid vacation club ppl constantly harrasing me for a 20 minute free information session that i was assured it was not a time share - basically they want £2700 of you then you pay £95 per year and this lets you stay at any occidental hotel for $20 for the first week and $30 therafter oh and you have to get your own flights, i worked it out and it would have taken me 13 years to get my £2700 back loosers.

now a bad point.. mosqitoes - everyone who stayed here had received at least 15 bites, some people had 50 bites on each leg it was that bad, i spoke to somone who went to cabarette and they had 0 so playa dorada in may is feeding time.

Now when we got there the hotel was really quiet infact for the two weeks there were 12 english ppl and 3 germans and that was it, poolside / beach spots and bar service were second to none because of this.

weather was pretty good except for a 3 day cloud stint with 1 day being all day heavy rain, then it went lovely again. now for the bad bit

BAD POINTS for you club on the green, turns out that one weekend they had over 170 local dominicans stop at the hotel because they were so empty this was a nightmare, the buffet service was raped, they did not queue for food they just kept pushing in, they were noisy and dirty my experience of this disgusted me we had to get out for the day/night it was unbearable - i would have liked the domincans but i dont want to be sharing hotels with them!! to sum it up the place was clean the entertainment was still going on and it was lovely and quiet, but i'd never go there whilst it was busy, only two beach huts for shade, and theevening sit down area is only big enough for 24 people, letting the locals stay there was bad for us tourists - goop dan bad really but cheap - you get what you pay for.

bad investment

by A TripAdvisor Member

we originally went to the resort of the jack tar village which was a experience.
we the visited the club on the green and boiught a time share as a investment.
we had contract problems and when we return a year later the resort had changed dramatically so much we had to move to another resort because of the poor standards.

we have been trying for 4 years to resolve our contract and spent thiousands of dollars and the matter is not resolved and we have not veen able to get back to see if there are or have been any
improvements,

the problem is no one at the occidental allegro vacation club bothers to return calls mail e,mails or respond to faxes.

u$29,000 invested in a holiday for life with a company that claims to offer a holiday for life.

problem is once they have your money they become unavailable and uninterested if you are a foreigner

hopefully someone from avc will read this and contact us to resolve the matter or it may prompt other travekkers not to fall under the holiday timeshare spell

Nightmare !! Be warned,....and I am not fussy !!

by A TripAdvisor Member

Good Points ***

Lovely grounds - , possibly the nicest looking hotel design in the playa dorada resort set around the golf course,

Food - , cannot complain, there was a new choice everyday, was fairly fresh although not hot enough but this is typcal of an all inclusive buffet

The plaza - Go to hemmingways to get out for the night, we watched euro 2004 in there which was excellent along with great food

Paradise Island - Go on this excursion it was amazing, a 40 metre wide island half an hour out to sea surounded by tropical fish and coral

Bad Points ***

Maids - Be careful, things go missing. my girlfriends sandals even !! Speaking to other british out there had similar situations even down to cigarettes. No need for it

Rooms - Beds comfy but are the rooms are generally quite tired, our toilet leaked which was nice. Be careful leaving things to dry out on the balcony, bats poo on your towels !!

Staff - Rude. beware of them trying to sell timeshares to you. One minute they are your friend then they will ignore you when you say you are not interested. I got sick and tired of saying no every morning. They always serve the locals first too at the bars (which are not the best anyway)

Pools - Dirty, one afternoon it was nice to be followed around by spit floating at the top ! The swim up bar is not all that good, again its tired. Avoided the pool in the end for my own health !

LOCALS - This is the worst bit and ruined it for me, there were around 200 visitors to the hotel on my visit which meant although quiet was comfortable. At the weekends the hotel decides to gain extra income but inviting near 300 locals to stay at the resort who take over the place. Once night we could not even get into dinner as it was so full, We could not even get into the pool as it was so crowded. They had no manners or any care for anyone else in tthe hotel so a tip if you have already booked the trip is to take excursions at the weekend so to get away from them for the day. At first I thought it would be ok having them visit as I am an easy going person but it was just too much !!

Airport - They have the scales working now so be careful on your return, they will charge USD10.00 for EVERY Kilo over, even just one !! If you have a moan they sometimes let you off (like I did) but I saw one couple get done for USD130.00

Be warned, I am not usually bothered by things on holiday and make the most of it but I think this is the first holiday I was glad to get home, phew !!

Needs improvement!

by A TripAdvisor Member

Needs Improvement!
Staff- Friendly at the Manager's party on Thurs. Not friendly when we needed help.
Room- Nice when you looked at it. Linens and towels were not cleaned properly.
Pool- Stick to the Relax pool, Main pool was crowded and people had no manners!
Food- Brazilian Resturant was the best! Did not enjoy much else.
Bar- Swim up bar is a good idea, if you can get service there!

Friendliest holiday

by A TripAdvisor Member

ME & my boyfriend have just come back from a holiday at the Club On The Green (12.07.04). The only 2 things we had a slight problem with was 1. THE LOCALS, that swarm in at the weekend, we found it hard to get on the tractor trailer to the beach,get a place to sit in the restraunt , get to the bar or sit in the bar area . But they are only there from friday night to sunday lunch time , then after that its a very quiet and relaxed hotel..2. THE MOSQUITOES!!!!! What a nightmare, my fella never got bit but i was eaten alive every night, as were many others I spoke to. My advice plenty of strong repellants which im not convinced are that good anyway. Everything else about the hotel was spot on, the staff were more than friendly, The entertainment they laid on at night was entertaining, amusing and very energetic. The rooms were clean and cleaned every day with clean bedding and towels. Although we spent everyday at the beach the pools were clean in and around . We also booked our excursions on the beach which was completly safe and less than 1/2 the price the tour reps were charging. I'd recommend the jeep safari with "indiana jones" the waterfalls there are magnificent and breathtaking!! The vendors on the beach are polite and if you dont engage in conversation you wont be pestered to buy any thing, just say no thank-you and they move along. However if you do wish to purchase something from them always knock your price down to half price and stick to it. The food was excellent and varied and Im a fussy eater but I never once had a problem with anything. The food at the beach hut was usually the same hotdogs, chips, burgers and salad. Also we went to Hemmingways one night for something to eat which is reasoably priced and excellent mexican food. I would recommend Club On The Green to any one, it can be as relaxed or as energetic as you make it. EXCELLENT cant wait to go again. xxxxxx

worst hotel ever stayed in

by A TripAdvisor Member

well. Firstly I will say we were here under duress, so some could say our judgement was clouded, however, I leave it to you to decide after what you read. This has to be the worst hotel ever. We were evacuated there from Cuba due to Hurricane Ivan. We arrived at 3am on the saturday morning, given our room numbers and keys and went to the rooms. On 1st inspection we thought the rooms were great. However, this changed when we woke up. We played catch the cockroach in the bathroom, about 10 of them, which ok - Caribbean - common but not pleasant. The TV did not work, the fridge did not work. Better than our neighbours who had no fridges but whose floors were flooded. We missed breakfast so went to the pool. It was tiny and dirty. Didn't bother, found the rep and said we wanted to leave. We went for a walk, not far as its a long hike to anywhere - a small tractor takes you to the beach, and the shops. Someone mentioned being sold time-shares - yes beware, they were friendly until we told the guy 20 times we did not want any, then they ignored us. We went to the beach and found that the beach there was no better than the one we have at Prestatyn. On the 2nd day the buzz was some poor lady had gone to her room the previous night and found someone inside ransacking her room, the police were called. In the 4 days we were there, 4 people were attacked, one had a hit on head with a knife, police only called once and one security was ever seen. This was by staff or locals advised by staff. The cleaners were telling them who had no safe and who had nice stuff in their rooms. When we told her not to bother cleaning she looked upset and spent a good 30 seconds scanning our stuff. They did not knock before entering and just came in. One couple awoke in the morning to find the cleaner in their bathroom. They did not clean either, just straightened the sheets. This was proved.

We are not fussy people, but this hotel really was a dive. Food was ok, and most staff friendly, but beware of this place! I see it was given a 4 star rating, however this was a 2 star or less and the 100 other people said the same thing, most demanding to be moved to a better hotel.

It makes it worse when we see that First Choice do not even use this hotel normally - now we see why!

glad to come home!!!

by A TripAdvisor Member

this is the worst hotel we have ever stayed in. first time we have gone all inclusive and can defiantley say it will be the last its has put us off for life!!

the rooms were ok nice and spacious, good tv (boy did you need it!!!) the relax pool was nice and quiet better than the main pool which was a little crowded.

food was awful, bland, same food everyday, rice and salad and fatty meat, no snacks just breakfast lunch and dinner!!! and no ice cream during the day???? WHAT???

THE LOCALS... this was the worst part of the holiday for us, we have never met such rude people in our lives, couldnt get to the bar to get served and when we finally got served they gave us 1 drink and started serving a local who was shouting at the bar man, ten minutes later came back and finished serving us!!! they completley took over the whole hotel, even though the relax pool is adults only this doesnt seem to matter when locals are there. the members of staff seemed to be more interested in pleasing the locals more than anyone else. RUDE PEOPLE.

it wasnt just us that thought this as there were a group of 60 wedding party on the plane home and they said exactly the same and they were at a different hotel. DONT GO THERE.

enter at your own risk!!

by A TripAdvisor Member

me and my friends ended up here after being evacuated from jamaica because of hurricane ivan. from day one we were all sick after eating the food - i saw insects crawling in the salad and on the last day my friend found a stone in her lunch. the nightly "entertainment" was poor, the food was bland and i suspect that the "fruit punch" on offer was actually a blend of cherryade and squash! anyone who is thinking of staying here must be prepared to live on a diet of bread and bottled water. other guests told us that they had jewellry and presents stolen from their rooms. needless to say, we couldn't wait to leave and when it was finally time to go home we were out of there faster than you can say puerto plata! x

Dominican Republic - Puerto Plata

by MartinSelway

"Introduction"

We decided something Caribbean and all inclusive was in order. Having spoken to the travel agent, she recommended the Dominican Republic and the Caribbean Village Club on the Green at Puerto Plata.

We're glad we followed her recommendation as it was a fabulous hotel complex.

We stayed her quite a while ago, but by the look of the web site for the hotel, not much has changed.

See Accommodation Tips for details.

Photos

Caribbean Village Club on the GreenCaribbean Village Club on the Green

Caribbean Village Club on the GreenCaribbean Village Club on the Green

Caribbean Village Club on the GreenCaribbean Village Club on the Green

Caribbean Village Club on the GreenCaribbean Village Club on the Green

Comments

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 Occidental Caribbean Village Playa Dorada

We've found that other people looking for this hotel also know it by these names:

Occidental Caribbean Village Playa Dorada Hotel Puerto Plata

Address: Playa Dorada, P.O. Box 653, Puerto Plata, Dominican Republic, Caribbean