Grand Palladium Lady Hamilton Resort & Spa

5 out of 5 stars5 Stars

Montego Bay, Located near the village of Lucea, Lucea, Caribbean

6 Reviews

Grand Palladium Lady Hamilton Resort & Spa
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85%

Satisfaction Very Good
Excellent
38%
982
Very Good
33%
847
Average
14%
365
Poor
8%
224
Terrible
4%
125

Value Score Poor Value

Costs 30% more than similarly rated 5 star hotels

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Good For Solo
  • Families72
  • Couples74
  • Solo81
  • Business60
  • RRRRachael's Profile Photo

    Grand Palladium Jamaica Resort & Spa

    by

    My fiancee and I stayed at the Grand Palladium Resort & Spa from June 25, 2012 through June 30, 2012.

    During my visit in Jamaica, I contracted Cutaneous Larva Migrans. If you know nothing of this disease, here is a link http://www.humenhealth.com/cutaneous-larva-migrans/cutaneous-larva-migrans.asp

    Also, attached to this review are photos of the damage it has caused on my back and breasts. This was supposed to be a happy, romantic trip for me and Andrew. He proposed to me during our stay at the Grand Palladium. However, isntead of happy memories when I think of Jamaica, all I can think of now is the pain and suffering it has caused me.

    We visited the Sunset Beach everyday during our visit and we noticed a host of stray cats living on the beach. If you read the link about Cutaneous Larva Migrans, you will know that it is caused from animal fecal matter. I even commented to my fiancee that the beach is one giant litterbox to these cats.

    I took precautions, I used a towel and the beach chairs but I still got this disease. I have done research on the internet and I have read many other reports from guests about contracting Cutaneous Larva Migrans and the stray cat problem on these beaches. I would hate to think of children who sit on the beach and the risk of contracting this disease.

    Because of this negligence, I was forced to miss one week of work, pay hundreds of dollars in co-pays and medications, and pain and suffering that I endured.

    Here is a list of the monetary cost:

    1 week of work $30 per hour X 40 hours = $1200

    Visit to Urgent Care = $30 Copay

    Visit to General Practitioner = $30 Copay

    Referring Visit to Dermatologist = $40 Copay

    Here is a list of ALL of the prescriptions I had to pay for from 3 different doctor's visits:
    Hydrocodon for pain = $15

    Prednisone oral steroid = $15

    Hydroxyzine = $15

    Triamcinolone Acetonide Cream = $15

    Lidocain Oinment = 15

    Albenza = $15

    Mupirocin Ointment =$15

    Plus $62 in Over the Counter medications that I purchased before I went to Urgent Care that did not work

    So in total, this has cost me $1469 plus pain and suffering and ruined memories

  • Wedding Worries

    by

    From November 17-22 myself and my now husband selected The Grand Palladium as the venue for our wedding. Our wedding date was Saturday November 20, 2010 we were expecting this occasion to be one of the happiest in our lives, unfortunately it was not.
    The overall appearance of the resort was breathtaking, but other standards were not up to speed. I previously made reservations for my guest to gather at one of the restaurants for a rehearsal/ meeting of family’s dinner. We were unable to meet at the one I chose because it was not open at the time and would not accommodate my group. I didn’t receive knowledge of this until the day of. The wedding coordinator had no recollection of the reservation.
    Although we traveled with our own DJ, we had to rent the speaker system from the resort. During the reception, the music was muffled and very low. The guests were also unable to hear the toasts and speeches. The wedding coordinator was unavailable for assistance during the reception because she was in a meeting for a wedding the next day. We also had to share our space with another group; we were separated by a sheet. There music was overpowering our group, making it impossible to enjoy our reception. I was also told by the wedding coordinator that I would have the entire section to myself.
    The wedding coordinator also needs assistance, or extra staff. At 6 pm, the reception area was being set up. Cameras were just being placed on tables. It started late and then the guests still had to wait another hour to be served. There is not enough info on hotel activities and restaurant operating hours. The staff needs help with organization and it starts with management. The guests’ rooms smelled like mold, which required several guests to change their rooms. There was a huge lack of communication for our large group, making it impossible for us to all meet up. Guests were divided between the two sides. The wedding coordinator made no attempts to retrieve guests list from reservations manager, who had names to properly room guests at least 2 weeks prior. We reserved almost 20 rooms, and had over 60 guests attending the wedding. Everyone had the same complain, No organization. There was little to no accommodations for the bridal party. We almost couldn’t eat because there is no room service and no take out, so my maid of honor had to plead with staff to take out food. Our pick up was late for the wedding.
    As far as the wedding photographer, we were also unhappy with his work. When we were looking over the pictures and discussing the flaws, Mark gave every excuse for the poor pictures. Due to the fact that it was an evening wedding, the sun started setting and he continued shooting. The pictures were dark, unfocused, blurry and slanted. He continued to say that he did not have the right equipment as far as lenses and lighting for better quality pictures. I felt as though he was unprepared for the job at hand. We were unable to pick any of the night shots because of this matter.
    One of the most serious issues was my aunt being trapped in the elevator for 45 minutes. There was no alarm, little air and no assistance for the entire ordeal. She had to pry herself out of the elevator injuring her thumb. She is a senior citizen.
    Before leaving the resort my husband and I met with Maria Hoffman, Guest relations manager, to try and come to some sort of resolution. We were unable to do so and she agreed to contact us as soon as possible. My wedding experience was a huge disappointment. I feel as though after our money was spent, there were no intentions of fully accommodating us. No one checked on us after the wedding and no one was available for questions or concerns.

    Unique Quality: The pool and scenery was amazing. Some of the staff went above and beyond to accommodate our guests.

  • Wedding nightmare

    by

    We would like to take some time and describe our wedding / honeymoon in Jamaica. We stayed at The Grand Palladium for six days and five nights.August 31, 2011 to Sept 5, 2011. Day 1, we arrived to Jamaica around 1:00 pm. From a distance the resort looks beautiful, up close there are numerous things that are not very appealing about the resort. The walkways were in horrible conditions that need repairing. When we arrived to our room, the room had a horrible musty smell to it. The air conditioning did not work, the refrigerator did not keep anything cold or even cool, the bathroom was dirty, the bathtub was dirty and one of our glasses from the mini bar had not been replaced with a new one. After calling the front desk to have to someone come clean we went to grab some lunch. Our first stop was Mo Bay buffet. Everything was cold. We had a positive outlook on this and said well the great thing about this is that its all inclusive so we can go try somewhere else. We walked down to the Jerk Hut that was highly recommended. They did have great chicken, but we did not like the rice that was served. So we ventured to Sunset Cove. First, my husband asked if they served any Vodka and we were told yes. He asked for Grey Goose and the server said he would be right back. The server came back and said they not only had no Grey Goose, but no vodka period. So my husband ordered something else. Next, we ordered our food. My husband ordered a Jerk chicken sandwich with fries and I ordered the jerk pork chop with fries. A few minutes later the server came back and said they did not have anymore pork chops. Ok, no big deal I said. What do you have, I asked. The server assured us that they had everything else. So I decided on the jerk chicken. My husband order did not change. About 20 minutes later, maybe longer. The server comes back with two plates of food. Neither plate has any fries, the server tells us he is sorry but they are out of fries. He proceeds to put our dishes in front us and they both are the exact same thing! Jerk chicken, rice and beans and some type of pasta. My husband had no bread for a sandwich and the server said to us.....sorry mon....maybe you come back earlier tomorrow. So we were not even given a option at that point what we were going eat. I have a nut allergy and we could not get a answer on how to proceed with it. The front desk told us that the wedding coordinator should give us something, the wedding coordinator said the front desk should give us something. We had no idea who to listen too. We had to meet with the wedding coordinator so we called for a cart to come get us from our room. We waited about a half hour and no one came, we called again. About another half hour went by and still no one to pick us up. Finally, our wedding coordinator called and requested a cart pick us up. A hour later, she called our room and she asked why we were still in our room, we explained no one came to pick us up yet. She called again. Finally, my husband and I walked all the way to her office even though my husband has MS and bad knees. We met with the wedding coordinator, after we were there about ten minutes, the bell man called the wedding office to say he was at our room to pick us up. She explained to him we were already there and how long we waited. We were so frustrated at this point we went to guest services to complain. We were upgraded to the honeymoon suite which was on the second floor. We had already expressed numerous times we needed first floor because of my husbands medical condition. But we decided to not complain. Upon arrival to our new room the floor was dirty and we had guests. Several ants everywhere! Again, we decided to not complain at that moment. The refrigerator was not cold and the room was cooler then the other room however not cool enough. Outside of our door we had a fire extinguisher box with no fire extinguisher in it! We went to bed hoping the next day would be better. The next morning my husband was up about 6:30 am on the porch enjoying the view when he realized there were ants everywhere on the porch. He came to wake me up and saw a ant on the bed where I was sleeping. Also, there were ants on every table, both sinks, inside the mini bar and other places. Our refrigerator still was not cold, so my husband called the front desk to complain. They sent someone to spray. And the maintenence guy came to fix the refrigerator. We left a note for the staff to restock the mini bar with diet coke, water and orange pop with a tip next to the letter. We left to start our day. We met with guest services and they gave me a allergy card to show at the different restaurants. Our family arrived and everyone went to their rooms to change before lunch. We get back to our room, our mini bar was not stocked right, but the tip and letter were gone. They did spray for ants, but they left the dead ants everywhere. We called to ask the desk to send someone to clean up the dead ants, no one was ever sent. We went to meet our family for lunch. At Mo Bay I asked the chef if there were any nuts in any of the desserts and showed him my allergy card. He told me there were no nuts. I go to my table with my dessert plate and my husband stops me and says that I cannot eat the dessert. I explained to him that I asked the chef and he said I could. My husband said no you cannot there is nuts in it. A couple minutes later, the chef comes up to the table and tells me I cannot eat the dessert he just told I could because there are in fact nuts in it. We made reservations for dinner, and told them there was 16 of us and we would like to sit together. When we arrived to dinner they told us we could not sit together, even though there was a whole section open. After a 10 minute debate and speaking with management we were able to sit together. While at dinner and talking to our family we found out that several of their rooms were not cleaned, their refrigerators and air conditioning did not work either. We also learned that they all got fruit baskets and a bottle of rum upon their arrival. My husband and I had not gotten either. Day 3 still hoping for a better day in Jamaica. We did get our fruit plate, but no rum. Called and explained this to the front desk who assured us we would get our rum the following day. Ants are back everywhere in our room. This is the day before our wedding and the power has gone gone out a few times leaving our phones not NOT working. The phones not working continues until Saturday ( day 4 ) sometime ( after our wedding ). Saturday the power went out a few times also. We were charging our video camera when the electric went out and it surged our video camera, that we had recorded our wedding on. After the wedding we had lunch at Mo Bay. Everything went ok until they never brought our wedding cake out to us. When we asked where our wedding cake was, the staff had no idea about our wedding cake or if it was even in the back. So, we agreed to have it at dinner . We had reservations for the steakhouse. We arrive at the steakhouse to find two tables for our reservation. We had specifically asked to be seated together for dinner, since we had just got married earlier that day! Of course this became a big ordeal as usual, but finally after a debate, the tables were moved together. Next problem, we had three flower arrangements from the wedding. They were setup at Mo Bay for lunch and then they were suppose to be at the steakhouse for dinner. There were two big floral arrangements and a smaller one. The steakhouse only had the two big floral arrangements. When I asked where my small one was, they had no idea or explanation. Next, when I made the reservation I reminded the woman that I had a nut allergy. The reservation consisted of 16 orders. 15 orders were steak orders and 1 chicken. I had to tell the woman how I wanted the steaks cooked before hand. And I was told the dinner would include the salad bar. Also, I had to pick a dessert. I picked strawberry cheesecake because it is my husbands favorite. While at dinner we learned that we did not get the salad bar with our dinner. At this point, not even worth the argument! When dinner arrives to the table eleven out fifteen steaks were undercooked! Now, I ask what is the point of having me tell you how to cook the steaks if they are still going to be wrong? So now we have a couple guests eating while the rest are returning food. Not a ideal dinner for our wedding night. While all of this is going on, my husband is trying to speak with management. He continually asked for the person in charge over and over again. The staff continues to bring him every supervisor in the building. He continues to explain that he wants the highest manager possible. This went on for at least a hour during our dinner. Finally, he spoke with the guest service manager who really could offer no help! Now the wedding cake has been brought out and it looks horrible. The letters were uneven and spaced terrible. At this point in time we were not even in the mood for cake so we asked them to box it up so we could take it back to the room. The strawberry cheesecake was brought out and it had nuts in it! Unsure why anyone would let me pick a dessert with nuts in it when I had a allergy card and told the woman I made the reservation with. The cake was delivered to our room and was not covered / wrapped completely.

    Unique Quality: Well since we had ants in our room we could not keep it there in fear the ants would begin to eat our wedding cake. Someone came and picked up the cake and held it in the refrigerator in the lobby or somewhere. The next morning, our last day in Jamaica. We started our day with a meeting with guest services. We made reservations for dinner. This time we agreed to having two tables for our reservation. We were told this would unsure the best possible service to us and our guests if we sat seperately. We just wanted to have a good last night with our family. Dinner started out fairly well. We had two tables and two waiters. Our waiter at our table was wonderful. However the table was not too happy with their service. The waiter was not keeping up with their drinks and we had begun eating at least 20 minutes before the other table even started to get their food. My mom and daughter ordered the pork chop. It was pink throughout and red towards the bone! Not safe at all. We experienced one nightmare after another on our trip! We asks for the general mgr to call us on Monday or Tuesday. One week later we have heard nothing from anyone. This was suppose to be perfect! We did get married after all

  • ClintonUSA's Profile Photo

    Customer Service Begans Before You Arrive

    by

    I chose the Grand Palladium Lady Hamilton Resort and Spa for my June 2011 family reunion. I have previously stayed at this hotel in 2009 and I really enjoyed the regal atmosphere provided by the 1st class service of the staff and the 5 star accommodations at the resort. I was a little worried when planning for my stay this year, June 2011, because my family can be a little selective and they are familiar with 5 star resorts. However I simply E-mailed the Director Adjunto, David Martin, and he replied the next day like a professional. Mr. Martin replied: Thank you very much for choosing Grand Palladium Jamaica & Lady Hamilton Resort & Spa for such a special occasion. I copy the Rooms Division team who will do all the arrangements on your arrival. I hope all the above mentioned will help you; please do not hesitate to contact me if there’s anything else I can do from this end. Now I can relax for the next 14 days till I arrive and till my family arrives. I will Post my results during this vacation

  • dustmon's Profile Photo

    Out from Lucea

    by

    Did not stay here but have read all the reviews---this is just outside Lucea going towards Mobay---a really huge place for maybe thousands of visitors===reviews say that jaccuzzi in the room and cable TV make up for nothing to do outside the resort....The pools seem huge and inviting, and the sea is always cool but there is nothing near except Lucea---the bell in the tower is the only fun thing I know about Lucea (It was supposed to go to the Island St Lucia but ended up here and they decided to keep it) Also the tree in the main square is decorated up for Christmas and they have a food market---a cool place to ride through, but maybe not for a huge resort next door.........

  • solopes's Profile Photo

    Great Promise

    by

    We went to Palladium by... hazard!

    We were staying in Runaway Bay, and our hotel invited us to a free trip to Negril, with one or two nights in... Palladium. We acepted, and it was a wise decision.

    Palladium hotel is a new and huge complex, that promises great vacations in the future. It was starting to operate (I think that we inaugurated our room, still smelling ink), with a low occupancy, and the staff somewhat insecure. Sympathy and enthousiasm replaced experience, and our short stay was perfect.

    Being an extra in an all-inclusive package we had no idea of its prices.

More about Grand Palladium Lady Hamilton Resort & Spa

A New Jewel

by HotSpotJ about Grand Palladium Lady Hamilton

I spent a nice chunk of time at this resort on a business getaway and loved it. It was fairly new at the time (May 2009) so there were still some training quirks with the largly local staff, but all in all a great resort. It was in Lucea between Negril and Ocho Rios and made for a very relaxxing time. I recommend the villa to the West end for the better sunsets.... The convienant location was great, and the five on-site restaurants were nice as well.

Amazing views, Amazing staff!

by TripAdvisor Member schnuckems

My husband and I went to The Lady Hamilton from Sept 27th to Oct 4th, 2008. We have previously been to Dominican Republic, Mexico and Cuba. This trip by far was our favourite out of them all!

Staff
We found that it was the people that made this trip the most memorable. We were always greeted with smiles, starting from the reception desk to the servers, to the maintenance workers. They would always take the time to talk to you, ask your name, where you’re from, they seemed to genuinely care that you were having a good time. The service in the restaurants were always great. Plates were taken away promptly, servers came right away asking for drink orders. They did not have any self-service available for drinks though, such as, if you just wanted a pop, I would rather be able to get my own, to not bother them and to not have to wait at all. This might be something they will want to consider when the resort gets busier, as I think this will be an issue at that time. My only issue about the staff, which was a big issue for me, is that they got too involved in the Disco Tech. Their only involvement should be to get people dancing if there is not anyone on the dance floor. But we found that most of the people in the disco were employees and they were dancing pretty sexually with the guests. At one point I even saw one of the lady employees leave with a guest. I can only assume what took place, so I don’t know for sure. But I just found it very inappropriate for this to be taking place. It’s just weird to see the waitress I see everyday as a professional, dry humping guests at night. Maybe it’s just me. The other issues was that many maintenance workers were lounging around when they were supposed to be working. I know it’s Jamaica and every thing works on Jamaican time, but I think out of all the workers there, I thought these were the ones who should have been working harder as they was a lot of work that needed to be done since it is a new resort. Sometimes they would stand beside our balconies for long periods of time just talking to each other with the occasional stroke of a rake every so often. We were at the end of the building so I think they may have been using it as a hide out. There were many staff that we got to know over the week, that were so pleasant to talk to and deal with. Richard in Ms Lou’s bar was awesome and will show you a few card tricks while you’re there. He was a complete gentleman when my husband left me alone for awhile. For Reeal Richard, lol. I never had any problems with any of the male staff.

Entertainment
I had hoped that the disco tech would play some “americanized” music, but didn’t find this to be the case when we were there.
We did not take part in the activities offered at the main pool, but where there almost everyday to watch them. The employees did the best they could to get such little amounts of people involved in the activities. My only complaint with the activities at the pool is that the played the same music every day, over and over again. Like the daily dance lessons, they used the same song in which they stop and replay it over and over again, which is bad enough to listen for one day, but got pretty annoying to hear that same song the day after and all week. So they really need to switch it up. I also think they play the music too loud as you can’t really escape it anywhere in that area, even if you’re on the other side of the resort, you still have to listen to the activities. Sometimes it would be nice to be able to read around the pool with some quiet. We did find that the spa was great for this, and you can always go to the adult pool if you don’t mind the topless ladies. At night they had their entertainment in the theatre like every other resort, we just saw these as passing by. They also had movies a few nights in this area as well, with 2 screens to view them.

Pools
The main pool was amazing, very impressive to look at, with many in pool lounges and the swim up bar of course. Sometimes the jets were on in the Jacuzzi areas, sometimes they were not. The main issue with the main pool as well as the others is that the tiles were falling off everywhere, and during our stay we did not see anyone fixing them at all. My husband as well as some other guests, cut their feet on the tiles. The spa pools were great to use during the hot mid day sun hours as it has one pool that is covered and another one that is partially covered. The one that is fully covered is much cleaner than the one that is not. There are worm-like salamanders insects in the pool, I think due to the greenery around it. They are quite gross and mostly stay on the sides of the pool, but we found a few at the bottom as well. The adult pool is topless but is quiet and has it’s own bar. The ocean is only a few feet away from the main pool. It is an amazing view to be in the pool and look out over the pool, into the ocean.

Food
I am an extremely picky eater. Anyone who knows me can tell you. I usually bring several survivor foods, some junk to get me through the week as well as peanut butter and jam for toasts. This wasn’t needed at all, it was all at the restaurants. The variety was amazing, even for the pickiest eater, I always found things I liked. The breakfasts had everything you could ask for. Some other review complained about the breakfast variety, but there is nothing else to offer as it is all offered everyday. There is bacon, french toast, several juices to choose from, scrabbled eggs, several breads, cinnamon buns, hot cakes, pancakes, several cereals and a chef to cook your eggs any way you wanted them. So what else could you want? Lunch and supper were also great varieties. For the a la carts we tried Bubbas-the steakhouse, the Italian and Mexican. The Italian is available for lunch as well. And even though they may not have previously cared what you were wearing, they now do and men must wear long pants. We liked all of the restaurants we went to. If you like onions, the onion loaf at Bubbas was awesome, which I could get some here. You do have to wait awhile in between courses, but not any longer than you would in a restaurant at home. And you’re on vacation, you don’t have anywhere else to be, so what’s the rush? My only complaint about the food at the buffets is that it was not hot enough. Anything kept in the silver warmers with the covers were hot, but anything that was in the trays was cold. It was very disappointing to have the variety and things I liked but found myself often not choosing things because I knew they would be cold. If it was just put out, it was ok, but the heat did not last long at all. I saw employees inspecting the temperature where the trays were and logging it, but they obviously need to taste the food, because whatever temperature they are logging is just not hot enough. I tried to stay with the pasta that was cooked fresh by a chef at night or lunch and then get my eggs done that way as well in the morning. What I did love about this place is that there were no bugs on the food. The buffet was an air conditioned enclosed area, but the open areas also did not have bugs. We found this to be an issue at other places, but was glad to see it was not the case here.

Rooms

We stayed in building 26, which is the closest to the main pool area. We first had a regular room in which you could see the ocean if you looked at the end of the balcony, but we I checked out the room number of a room I wanted and went to reception to see when it was available, and it was empty so we upgraded to that room, which was 2618, 2nd floor, suite, ocean view, king bed. It was amazing. We paid $150.00 for the upgrade for the last 5 days we were there, but it was well worth it. It had two balconies and the room beside as was being used as show room, so no one was ever staying in it. We were quoted wrong on the price for the upgrade originally, so we got it for the lesser price, otherwise it is $10.00 more each night. We had issues in our first room with always being able to hear the TV in the room next door. Not sure why, may just be the hole where the wires where being run. But it was a little annoying in the morning or night if you were asleep before them. The only difference between a regular room and a suite is that the living room is separated by the bathroom in the suite and you get two balconies and two tv’s and more bathroom amenities and often better views. You get the same large jacuzzi tub in every room. It’s actually so large that I had problems getting in and out with my short legs. I loved the décor, nice and up to date, with neutral colours. Pillows were nice, bed was hard, but it’s too be expected. Mini bar was stocked daily, the beer in the mini bar is Real Rock, which is what they serve on tap at the bars. Most of the bars also serve Red Stripe, which my husband preferred. And also note that the bath towels in your rooms as well as the pool/beach towels are very large, which is very nice for full coverage, which is nice for us larger ladies.

All in all, we loved the place. We were on vacation and didn’t let the little things bother us at all, just want to mention things incase you are not like this. The main building is huge with the majority of the restaurants located there. We loved how the ocean was in view almost everywhere you went from the spa, to the buffet. At previous places we always had to make a point to walk to the ocean to make sure we saw it, since we are mostly pool people, but it was amazing to have such a view all the time. Make sure you check out sunset cove for the great sunset views. It’s a nice enclosed area. We did find that the mosquito’s start coming out there at night after sunset though. My husband did get a few bites on him during our stay, which I think may have been from sunset cove, but overall it didn’t seem to be an issue. We also never had issues with the marble floors and found that the staff was good a keeping them pretty dry, even while cleaning them.
I always say I’ll never go to the same place twice, but this might just be a place I will return to. Hope you all enjoy!

Great Vacation

by TripAdvisor Member ANU_Traveler

We booked our 7 day vacation last time and didn't now what to expect from this newly opend resort but we were pleasantly surprised. Right from the time we go there to the time we left, the staff was very friendly and were very attentive to our needs especially since we were travelling with an toddler. The resort is beautiful but large, as a result they offer shuttle services to the different areas of the resort including rides back to the room. For an all inclusive resort, I thought that the food was was quite good. The food variety at the Buffets was execellent even for the pickiest eaters As for the speciality restaurants, our favourite was Lotus House Restaurant (this restaurant also serves sushi). Our only disappointment with respect to the speciality was with the Xamayca Restaurant (Carribean), as we were expecting traditional caribbean food but got modern carribean cooking that didn't taste very good.

With respect to the resort, the rooms whether staying in a junior suite or a suite, a very nice and comfortable. If travelling with children, might want to consider a suite due to the fact that when our son are sleeping, it gave us the ability to sit in a seperate room and thereby not disturb him while watching television. The junior suites didn't have a television in the seating area as the television could only be viewed when sitting on the bed.

The resort has several beaches but the best one is the one located at sunset cove. The sunset cove beach has course camel colour sand, the water was clear and warm while not worrying about stepping on large coral when swimming. The other big beach near the pool seemed to be man made, it was nice except for the fact that if you wanted to go swimming you need to navigate across a bed of coral near the shore to get to an area that was safe to swim.

What the resort lacks in beach it made up with the pool. The pool is very large and beautiful. It has a swim up bar. There are various activities around the pool that are run by the friendly staff. However, if you just want to relax there are plenty of chairs available for use.

The resort has an kids club for kids 4 years old and above. It has a playground and the staff run various activities to keep the kids happy. The infant club is open from 9am to 11pm. Even though our son isn't 4, we were able to take him and use the kids club facilities as long as we supervised him.

As with the previous reviewer, it was quite expensive to travel from the resort. For example, a trip to Montego Bay would cost around $160US. Hence, we remained at the resort but had enough activities to keep us busy at the resort.

I would have given this resort a 5*, except for it's lack of a jamaican feel...being either a lack of jamaican music or jamaican food.

Claire & Jamie Boro,England - Yeh man no problem

by TripAdvisor Member Benno23

We stayed at the hotel from 28th Aug - 04 Sep 08 for our Honeymoon. It was a toss up between this hotel and another and i went for this because it was new so i thought they would be out to make a good impression.

When we first arrived little did we know that Gustav came with us too. As we were checking in it didn't really look too good with the grey sky and not one person in site. All furniture was put away, doors boarded up and windows taped so to say the least we were a little bit disappointed and scared.

For the first two days while Gustav was still lurking there was not much to do, no restaurants, pools, entertainment, everthing was off. I couldn't believe it thought it was gonna be one of them honeymoons from HELL. We spent most of our time in the sports bar going through the cocktail menu (which was fun) and met some great staff in there - Brian, chilli and the rest absolutely excellent couldn't meet nicer people.

But may i say the Hotel did start to get in my good books (after expecting fruit and wine in our room on arrival which we did not but no blame as Gustav was pretty much taking up the time). Guest Relations phoned and invited us to a honeymooners dinner at Bubba's Steak House which was Fantastic could not fault the food and i am VERY fussy but was so excited i even surprised myself with what i tried throughout the week.

After this day Restaurants were back (no reservation needed) hotel was coming back to life. Electric did go off a few times but nothing to serious. Not eveything was up and running as stated in brochure and Hotel did have a few teething problems but know that when everything is up and running this will take some beating.

Food was the best i've had and i've been to quite a few all inclusive hotels, choice was fantastic i'm usually a chips person but i was thrilled with the choice couldn't fault it. Best Retaurants were Bubba's, Italian and Indians.

Entertainment - they tried hard with this but probably because only a third of hotel was full it wasnt really appreciated but know this will be fantastic. It was great to have a few different places to go as you tend to get sick of sitting at the same bar when your on holiday but this was different you could please yourself in the sports bar, theatre, lobby bar and then move on to the nightclub (dont have too many bob marleys though you will SUFFER the next day as we found out).

During the day entertainment constantly round the pool from water aerobics, polo, dancing, quizs everything. One bit regret is that i never got up to learn the Jamaican dance a must if you go!!!!!

Places to go Dunns River Falls went and enjoyed it, did not go Horse Riding but was told by friends this was brilliant wish we did go. Also don't buy the coffee off the Rep (its rubbish) might aswell have a cup of milk.

I have to say Staff were exceptional i did not meet one miserable person they were really friendly and made our holiday.

After the iffy start to our honeymoon i was really pleased coming home and we said we would book to go back again next year and take friends. (thats if the prices are reasonable)

Photos

Lucea - JamaicaLucea - Jamaica

Lucea - JamaicaLucea - Jamaica

Lucea - JamaicaLucea - Jamaica

Lucea - JamaicaLucea - Jamaica

Forum Posts

Lucea Jamaica Hotel exchange program

by kolika

Hello Sologe

I wanted to know how to join the surprising program that exchang guests from two distant hotels. When you went to Jamaica. I'm traveling on April 2 to the 6th.

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 Grand Palladium Lady Hamilton Resort & Spa

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Grand Palladium Lady Hamilton Resort And Spa
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Address: Montego Bay, Located near the village of Lucea, Lucea, Caribbean