Rooms On The Beach

Ocho Rios Beach, Ocho Rios, Jamaica, Caribbean
(2.5 star hotel)
#7 of 53 hotels in Ocho Rios
Very Good (3.5 out of 5.0) 1 review
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Poor Value

Costs More than similar hotels

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Great beach

Great (4.0 of 5.0 stars)
by written on May 13, 2011

Super nice beach! The beach is even nicer than Dolphin's cove beach and Dunn's river beach.
The hotel food (lunch and dinner) is good. And the prices are affordable. The chef always cooks daily special and it’s quit tasty. However, the continental breakfast could be a little bit better, perhaps some fresh fruits or croissant. When I was there in April 2011 we only had the choice between bread, cereals and pastries, coffee and juice. We ended up going out to eat breakfast even though is was included.
The staff is nice but they don’t look so happy. I’m not sure if it’s because they work very long days or simply because they don’t really enjoy what they are doing.
The hotel is clean. It would be nice for the hotel to have more washing machines. I believe there are only 2 in the hotel.
I love the fact that it is so close from everything. 4 minutes walk to the main street. It was a good experience and I would go back. I recommend it !

Passport22 May 25, 2014 at 5:25 AM

For the low price compared to other hotels on this strip you get a basic experience of ocho rios along with an inexperienced management staff. One would think, as a customer, one would be treated with good customer service. Unfortunately, Ms. Davidson, the manager who handled our situation gave me a most unforgettable and terrible experience. We arrived at the hotel and were not happy with the room and ambiance, the hotel was just "cheap" in my terms and I wanted something more breathtaking. Upon swiping my key into my room I began to cry seeing that I didn't want to spend my vacation here. I packed my stuff up and washed my hands in the bathroom and went to the front desk to kindly ask for a refund.

Ms. Davidson, the so called "manager" is a CHEAP hire and has no experience in customer service. She exclaimed, "well if you did wa check out unu shoulda get out of ma room" and became a hostile primate. She claimed that I had washed my hands in the room and therefore charged me $116 for the night even though I was not staying there and had spent under 20 minutes in the room, crying. She refused to refund me given my saddened disappointment.

It's not about the money, it's about the principle. I refused to take a voucher and had been victimized by the words of the manager as she fought back at me with her untrained attitude and below zero empathy.

To the board of directors, you should review your staff employment. Due to her inexperienced, hostile, rude attitude I will not recommend anyone here nor will I return and I refused to take a voucher simply because of how she treated me.

Nearby Rooms On The Beach

Rooms On The Beach

We've found that other people looking for this hotel also know it by these names:

  • Rooms Beach Ocho Rios
  • Rooms Beach Jamaica
  • Rooms Hotel Ocho Rios
  • Ocho Rios Rooms Hotel
  • Rooms Ocho Rios Hotel Ocho Rios

Address: Ocho Rios Beach, Ocho Rios, Jamaica, Caribbean

Amenities at Rooms On The Beach

  • Restaurant
  • Swimming Pool
  • Room Service
  • Fitness Center
  • Beverage Selection
  • Spa
  • Free Parking
  • Casino
  • Continental Breakfast
  • Shuttle Service
  • Bar / Lounge
  • Free High Speed Internet

Ocho Rios Travel Forum

Need advice about Ocho Rios, Jamaica? Visit the Travel Forum for Ocho Rios and ask our Answer Gurus.

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