Gran Bahia Principe Jamaica

Salt Coppers Villa, Runaway Bay, Jamaica, Caribbean
(4.5 star hotel)
#4 of 13 hotels in Runaway Bay
Very Good (3.5 out of 5.0) 4 reviews
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Great Value!

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Ok for families, but AVOID Adult-Only section!!

Bad (2.0 of 5.0 stars)
by written on June 21, 2015

*This hotel fails to disclose a massive building construction project that is only feet away from the adult only pool and being attached to adult only building. Loud jackhammers and large truck noise almost too loud to talk over at adult-only pool. The building actually shoot and vibrated at times.
*Internet is $40 PER DEVICE extra and it is horrible. Can't get it at beach and only occasionally at pool.
*The "Premium liquor" that luxury guest get is only Jim Bean, Absolute Vodka, and Johnnie Walker Black. All other liquor available to all is just tyler brand flavors and one choice of gin, tequila, vodka, Red strip beer, and Appleton Rum.
* Apathetic management that is never seen by guest. We appealed to manager about a problem. He/she was suppose to call us, but instead sent us a denial via message. Didn't even call us.
*Apathy runs deep. Requested new towels, they never came. Called room service, it rang 5 minutes, and they never answered. We requested the advertised goose feather pillows available, they never came. Our "mini bar" had no liquor, they said they would stock it, but never did. We booked a zipline trip, they wrote wrong bus time on our pass, so of course we missed it. We requested earlier dinner time at any of our pre-set meals, but restaurant never responded. Basically they just didn't care. Even when supervisor tried to help, they gave her no more resect, and refused to answer her request either. No communication between departments. Eventually we lowered expectations and it worked out, but do not expect any real luxury treatment, and double check everything. We checked the day before departure to make sure we were on bus list, of course we weren't.
*Beach is awesome on far side of hotel, sandy and clear
*For those in luxury side, they get better beach chairs and beach waiters. Everyone else has 3 bars they can walk up to anytime on beach.
*From 12-1pm the beach grill on lower level serves great Jerk Chicken. Get the sauce on the side!
*Security is really good. Vendors selling what Jamaican vendors sell are kept knee deep in water, never allowed on beach. Also we had a couple get in a fight on our floor, security fixed in 2 minutes. Impressive.
*Every night new drinks are displayed
*Specialty restaurants are good. HOWEVER, email guest services and pre-request times and restaurants you want. It will save you rediculous dinner times and their choice of where you should eat.
*grounds are kept nice, beach cleaned every morning
*b+/c- entertainment everynight for kids/Families. Lots of Whitney Houston/Celien Dion songs by lobby singers, they were ok, but we expected more reggae.

Dabs's Profile Photo

All inclusive in Runaway Bay

Good (3.0 of 5.0 stars)
by written on March 29, 2011

I had never really thought about staying in Runaway Bay but we waited too long to book a vacation, Negril hotels were a fortune but the Gran Bahia in Runaway Bay still had availability at a decent rate so we booked our package here. After we got to the resort, it was easy to see why there were still rooms. The hotel is massive, 834 rooms in total, and based on the lame cheer that went up when the nightly performer asked if there were any Americans in the crowd it doesn't seem like it is marketed to Americans at all.

There are several reservation restaurants, for our 3 night stay we could only eat at one and we chose the steakhouse which was very good. The other meals we ate at the buffet restaurant, it was always OK but it was never great, we've had much better at other resorts. There is also a grill that you can eat at when the buffet is closed including a jerk center.

There is a really large winding pool with a couple of swim up bars, the beach is quite extensive, part of it on a bay. There is a small nude beach at the very end of the resort, you don't pass through it and there is a gate between that and the other beaches.

We drove both ways from the resort and there is nothing that you can walk to, there is a small shopping center at the resort where you can get souvenirs.

Unique Quality: What we liked:
-room was clean, very large, all of the rooms are junior mini suites and it looked like the majority of them had ocean views and a balcony
-small refrigerator in the room with soft drinks, beer and bottled water
-beach was very large and there never seemed to be a problem getting a chair on the beach, apparently by the pool is another story with people reserving chairs with towels
-snorkeling off the beach was nice, we didn't see any rays but other people reported that they did
-pool was really big, a continous pool that snaked through the resort

What we didn't like:
-room safe was an extra $6 per night, if you are preventing theft from the people you hire, I think you should provide the safe at no extra cost
-exercise room, granted not too many people use it but for a 834 room property, 2 treadmills, 2 bikes and 1 eliptical, most of which didn't work quite right, is not enough
-buffet restaurant didn't have even soft drinks or water that you could serve yourself and once they shipped us to the smaller restaurant because the staff couldn't handle the people even though there were plenty of tables. It's a buffet, you're letting me get my own food, let me get my own drinks
-the buffet food was OK but there wasn't anything that was really good, we've stayed at resorts with much better buffet food
-pool towels, they made a fuss every day over them, writing down our room number, scolding us when we didn't return them before 6pm. A lot of recent reviews say that people couldn't even get towels although we didn't have a problem.

solopes's Profile Photo

Spanish domain

Great (4.0 of 5.0 stars)
by written on September 2, 2008

A great, nice and modern hotel is ruled under Spanish touristy style (by Spanish people?).

This means very professionally, with all the tricks and details to keep costumers busy and amused. No surprise that Spanish (and Portuguese) tourist prevailed.
It was my first all-inclusive experience, and... I liked it.

BigBlueOne's Profile Photo

5 Stars- Once They Finish It

Great (4.0 of 5.0 stars)
by written on August 13, 2007

Please keep one thing in mind- it was excellent for the price. We paid roughly US$2000 for my wife and I to fly there, eat/drink there, and stay there for 5 nights. When the hotel is complete it will be absolutely awesome (and undoubtedly much more expensive).

Some examples of what went wrong are: bare electrical wires visible because of a non-fitting ceiling tile in the bathroom; I'm pretty sure they painted with a water gun (there was paint splatter everywhere- including the dark wood doors, etc.); we lost all water one night while trying to get ready for dinner.

I also read on some other sites that the service was very poor. We didn't find that to be the case at all and most people were more than willing to bend over backwards for whatever we wanted. A dollar or two as a tip also ensured that they'd be even better the next time around (I literally mean a dollar or two- exchange rate is 60 to 1 US).

What else went right besides service: the views were absolutely beautiful, the hotel itself (besides some finishing touches) was gorgeous, and the food was much better than expected (first time at an all-inclusive).

Unique Quality: The layout and staff were absolutely awesome. The food was constantly changing, which is a plus for a buffet style setting.

Nearby Gran Bahia Principe Jamaica

Gran Bahia Principe Jamaica

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  • Gran Bahia Principe Jamaica Resort
  • Gran Bahia Principe Jamaica Hotel

Address: Salt Coppers Villa, Runaway Bay, Jamaica, Caribbean

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Amenities at Gran Bahia Principe Jamaica

  • Restaurant
  • Swimming Pool
  • Room Service
  • Fitness Center
  • Free Parking
  • Business Services
  • Kids Activities
  • Casino
  • Spa
  • Suites
  • Airport Transportation
  • Bar / Lounge

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