Sandals Whitehouse European Village & Spa

5 out of 5 stars5 Stars

Westmoreland, Savanna La Mar, Whitehouse, Jamaica, Caribbean

2 Reviews

Sandals Whitehouse European Village and Spa
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94%

Satisfaction Excellent
Excellent
68%
2836
Very Good
20%
860
Average
6%
268
Poor
2%
124
Terrible
1%
52

Value Score Average Value

Similarly priced and rated as other 5 star hotels

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Good For Solo
  • Families87
  • Couples90
  • Solo100
  • Business97
  • tripperkia's Profile Photo

    Wonderful Whitehouse

    by

    Other reviewers do a wonderful job at explaining Whitehouse.. I hope the easy to read tips can help future couples have a great time!

    Customs:
    - No problems at all with customs, easy. Will have a form to fill out on the plane ride in but no big deal. Try and check as much stuff as possible because customs lines are long, and you don't want to have a lot of stuff on you for the wait. There will be another line after you get your checked bags, but not as long.

    Ride:
    - Pack in your checked luggage some hard liquor to mix with soda/juice you can purchase at the Montego Bay Airport. It will make your 90 minute drive in very enjoyable (what potholes? - LOL)
    - Use the restroom in the Sandal's Lounge before you leave
    - Use restroom at Rumba rest stop, a little under halfway to resort.
    - Rumba rest stop has souvenirs a little cheaper than at resort, so do your shopping there before or after
    - Whitehouse is the fishing capital of Jamaica; you will see lots of local fisherman, and shrimpers on your way and at resort.

    Arrival:
    - Tip your driver (he had some work avoiding potholes, slowing down for bad spots, and entertaining or answering questions. They don't work for Sandal's
    - Ask where the restroom is as soon as you arrive- you will take about 15 minutes checking in
    - Feel free to upgrade room during check-in (we upgraded from Deluxe to Concierge, then asked to see Butler Suite and upgraded again - well worth it!)

    Resort:
    - Bring white clothes for White Night (every Wednesday night)
    - Have roaming photographers take lots of pics for you to choose from later... you don't have to buy them, but they have quotas for amount to take each day. At the very least, you will have a wide selection to choose from to buy at the end of your trip.
    - On Friday's the resort welcomes local craftsmen to sell their goods on the resort grounds. You can haggle your way to a good deal. They can smell a sucker a mile away so don't back down on a lower price. Or say you will pay the price they are asking if they throw something extra in. You have the power here. Wood carvings can be personalized while you wait
    - ANYTHING you want, just ask... the staff go out of their way to make it a romantic and memorable trip. If there is a want or concern just raise it and they take extra efforts to make it happen.
    - Carry with you a "no worries' attitude... Jamaicans are not known for being prompt. 10:00 departure means everyone begins showing up at 10:00. no worries! just have fun.
    - The rooms have i-pod/i-phone docs... it was fun jamming to music while we got ready.
    - Opt for the butler suite - well worth the money. Drinks and snacks bought to you while relaxing on the beach, reservations made for you at restaurants for dinner, order room service off the menu anytime, personal phone to call butler for any need from 7am-10pm, could personalize the liquor selections we had in our full-size in room bar. Treated like royalty!
    - The staff are all absolutely AMAZING... our butler Kamar (great!) told us all persons working there had to go through extensive background screenings and it was very competitive to get in (imagine 800 Jamaican applicants for 4 open jobs). So appreciate the fact that you are surrounded by the cream of the crop Jamaicans working there.

    Food/Drink:
    - Bring your own drink bottles/thermoses - bartenders will fill them up for you with whatever you like and will allow you less trips back and forth to the bar. Also, if you have a deluxe room (without a bar, like the concierge or butler suites) you can take pure alcohol back to your room to make your own mixes.
    - Bring your own Margarita mix if that is your drink of choice, the bars at the resort have a time making them - there is no mixer or sweet/sour available. They try to make a good margarita with tequila, triple sec, and lime juice, but it is an epic fail! Gold star for trying!
    - Enjoy breakfast on your patio some mornings.. it is a great way to being your day looking at paradise.
    - Don't be afraid to ask bartenders to add something to your drink to make it taste better - all the drinks they make are STRONG, so have them add to it if it proves too much.
    - Cafe de Paris is a must! Ask for a to-go treat bag when you are leaving resort for excursions or trip back to airport!
    - When you order dinner don't be afraid to order 2-3 things off the menu. My husband has 2 filets at Eleanor’s, I had the Salmon and Penne at Giuseppe’s, we ordered all the desserts at Neptune’s. No regrets on not being able to taste something that looked good to you! it is all included!
    - Bring Tylenol for those mornings after drinking - nuff said!

    Beach:
    - Beach is friendly to European travelers, don't mind women being topless, so enjoy!
    - No problem with Sand fleas at all! We bought Off with 98% deet but never opened it.
    - They spray for sand fleas a little after midnight and again before sunrise; in case you are having a romantic beach rendezvous on the beach under the stars at that time. If you hear a motor, then get outta there, the workers are not wearing gas masks for nothing!
    - The locals don't call them starfish because they don't swim - the Sea Stars are very abundant, but lie on the ocean floor... We found 5 in a few minutes just lying on the sand bottom, you have to go down and bring them up, but their beauty is well worth it! Photo Op!
    - Crabs are abundant too, don't come out till after sunset for the most part. And are very friendly, they pose for pictures!
    - Pete moss grows in the water - totally safe. But you will notice it.

    Spa:
    - We opted for a couples massage in a cabana on the beach - and think we were the only ones all week that did so. This is not offered on the "menu" of spa services, but we wanted it and they accommodated. We felt like royalty as other couples remarked as they strolled by the beach cabana seeing us getting our rub-downs. It was awesome and soooo relaxing! Goes back to if you want it, just ask and they will make it happen!
    - Bring a swimsuit to the Spa as they have a hot and cold bath available in the outside courtyard, not a lot of folks utilized this.
    - They also have steam rooms and saunas available.

    Activities/Excursions:
    - Schedule water sports at the Resort for early in the day... if there is wind or rain in the afternoons, they will cancel activities. Also, they fill up quick so try to get them scheduled early in your trip.
    - Bring water shoes and sunscreen, they are available for purchase at Resort but you will have to pay for the convenience.
    - The rooms have safes - use them, especially on off-resort excursions. The staff doesn’t tell you to leave your expensive jewelry at the resort when you leave for excursions for no reason.
    - If you are brave on off-Resort excursions, ask your bus-driver to stop to sample the local's fare - they sell shrimp, fish, and other fresh foods on the side of the road... I say brave because there is a chance it will revisit you if you are not used to eating foods outside the country.
    - YS Falls is like a resort in itself, you can go there to eat, drink and relax in the pool, or you can pay for activities like river tubing or zip line. Taking pics while in the falls is a must! And you can also play on the rope swings.
    - The Black River tour is for those less active, very informative but kind of slow. We were fortunate to have a tour guide who made it a little exciting by kissing crocodiles, but other than that, this was more like a sightseeing tour.
    - The Appleton Rum Tour was great - just go! At the end of tour you have an open bar to taste like 22 different flavors of rum.
    - Bring tip money for the excursions.
    - You learn ALOT from the tour guides - about real Jamaican life. And they are open to questions. You will learn about housing, industry, infrastructure, laws, education, etc.

    Hope this review was helpful to those going soon! Enjoy your trip and NO WORRIES MON!

  • craigdfw's Profile Photo

    Great property on the south side of the island

    by

    The property was very well kept, rooms were clean and spacious and staff was friendly. A very large resort but a long drive across the mountains to get there. The van stopped about halfway through the nearly 2-hour drive to allow everyone to stretch their legs at a small watering hole. Massive swimming pool and very long beach area. Nothing to do off the resort, however, so if you're headed here plan to stay on resort. As with most properties on Jamaica it's a good idea to bring some spritz-on Deep Woods Off. It's expensive at the resort and you can never tell whether you're going to need it or not. Mosquitoes can be bad at times and other times nonexistent.

    Unique Quality: Massive main pool and very large beach area. Since you're away from populated areas there are beautiful clear skies at night to see the stars. I'd go back here again.

More about Sandals Whitehouse European Village & Spa

Sandals Royal Carribean

by cindyp about Sandals Royal Carribean

Price varies according to the class of accomodation you choose. Medium size resort. Very friendly people. Beautiful beach. The property is beautiful with many flowers and plants and it is kept in immaculate condition. The staff is not only friendly, but you'll get to think of them as family. Nothing is overlooked in quality of food, service, drinks, entertainment, and activities. There are many water sports available as well as a well equiped fitness center. You don't ever have to leave the property. It is a wonderful place.

a hidden secret on the southwest coast

by Domenic about Sandals White House

The drive to white house was an adventure all its own but once there, it was well worth it.
a 4 post king size bed that you could see the the ocean.
there was all kind of water sport and they were included in the trip.
there is something to eat almost 24 hours a day. buffet during breakfast and lunch and
all the dinners are sit down al a carte.The the things i tryed were all good. [with an open mind] some of the dishes were very different then we are used to. try them all.

A wedding made in heaven!

by azrael499 about Sandals Dunns River

Our stay at Sandals Dunns River was spectacular!
When we arrived in Montego Bay airport we were shuttled to our resort which took about 1.5 hours. Our shuttle bus driver was very nice and eager to tell us more about his Jamaican culture... yet driving or in our case riding in Jamaica is not for the faint of heart.
At the resort, we were greeted with champagne and had the opportunity to meet our own personal wedding planner who was handling all of the details of our wedding. The "no worries" culture instantly transforms you and allows you to let yourself unwind and thoroughly enjoy what Jamaica has to offer.
From magnificent views of the Caribbean to the vast variety of flowers...the Sandals resort was truly beautiful.

I would definitely recommend this resort to any couples traveling to Jamaica. =)

Pure luxury

by mazyw about Sandals Dunns River Villagio

…… I stayed at the SANDALS Dunns River Villagio in Jamaica.
As a travel agent for over a decade, I have stayed in some beautiful places and some fantastic hotels in the world ……. but this was by far the best!!!
I have had great service in the past but at Sandals the service was exceptional. The rooms looked great in the brochure and they certainly had the wow factor upon arrival.
We were met at the airport and guided directly into the ‘Sandals Lounge’ were we able to freshen up and were handed refreshments whilst our luggage was taken ahead of us. After a comfortable transfer we were then met at the hotel lobby were again we were met with refreshments (champagne), had a brief explanation from a member of staff and were than shown by a very friendly porter to our room. Not only did the porter take our luggage into the room, he showed us where every thing was, opened the curtains and balcony doors, explained the procedure with the mini bar and reassured us that there was ‘NO tipping’ and we should not feel uncomfortable about it. That is 1st class service which I had never experienced before.
Every inch of the hotel and its grounds were immaculately kept. Staff are polite and friendly, would always ask if you wanted to join in any activity but there was no pressure what so ever. Food was 24hours and as a fussy eater myself, I went without nothing! Food was fantastic and if they didn’t have it, they got it!
Activities and excursions were extremely well organised. A shuttle bus ran frequently to other Sandal properties along the coast.
To top our fantastic holiday off, we were asked to be witness for a couple from New York for their wedding ceremony. It was so romantic and beautiful. Their wedding photographs were top class and they were made to feel very special throughout their stay. There were never two weddings close together, so as bride & groom they were never made to feel that their precious day was shared with other wedding couples.
Top class hotel!! 12 out of 10!!!!

I refuse to reveal the name of...

by donarumr

I refuse to reveal the name of the place we stay at 'cause there are only 12 suites and it gets harder to get in every year, but there are loads of hotels, resorts,cabins, etc. Check the web. We prefer not to stay at an all-inclusive resort because we like to explore but there are several of them in Negril like Sandals. If you're uninhibited (or would like to be) there's Hedonism II where just about anything goes. You can pop into the nightclub some night if you're staying somewhere else, but you can't be shy. I think it's Friday night that they open to the public, but you'd better check.
If you stay on the cliffs you'll have a great view, but should pay a lot less because it's a long hike to a beach. Stay on the beach side! Save up an extra month if you have to. It's worth it to be able to run from your room into the Carribean anytime you feel like it.
Generally figure on from $70 to $150 and up. You can get one of those 'basic' ones I mentioned for less. We pay roughly $110.00 per night for a suite that includes kitchenette, living room, bedroom, dining area, balcony with table and chairs overlooking gardens, large bathroom, and gracious service. Carmita puts a fresh flower from the garden on our pillow at night when she comes to turn down the sheets while we're down the beach somewhere having dinner. ( Now you know why I'd have to kill ya if I told ya! )

Either Sandals or the Gran...

by jsobrien

Either Sandals or the Gran Lido resort in Negril are exceptions places. I recommend them - especially for couples. Both have outstanding facilities, food and services.

Could be alot better

by A TripAdvisor Member

I will start with our flight. We were to fly out of JFK on Saturday at 10 am. We got to the airport at 7:30 am only to find out that our flight was delayed until 10pm, Yes that is 12 hours. We were told that the plane broke. Anyway, we got on the plane at 1 am on Sunday. A hole day lost at Sandals. Try not to fly Air Jamaica if you can. There are alot of unhappy people out there.
The ride from the airport to Sandals is long(90 min.) but really is not to bad. Sandals Whitehouse is a beautiful place and it can only get better in time. The rooms are really nice,the people are even nicer. The down side is that it is a work in progress. Newly opened and all,they are trying.
The food is something that they need a lot of help with. You have to like Jerk, Jerk Chicken, Jerk Pork, Even Jerk Prime Rib. Very spicey, bring your Tums.
The beach is nice but they do have a bug problem. Some kind of sand flea. We used bug spray and it helped but you must put it on a few times a day.
Over all, for the money it cost to go to a Sandals, this trip was not worth it. We have been to other Sandals and it was much nicer then the Whitehouse.

Westmoreland,Jamaica SANDALS WHITEHOUSE

by rosieanded

"Sandals Whitehouse European Spa and Villas"

My fiancee and I went traveled to Jamaica to see the new addition to the Sandal's chain. This was our second trip to Jamaica, the first was to Ocho Rios, and were looking for rest and relaxation.
We arrived at the airport and were immediately bomabarded by people asking us to buy Ghanja. After that we got on the bus to the hotel and headed to Sandals. The trip was pretty scary. Some people may have to take Dramamine to make it through as it is a pretty rough ride. We arrived in one piece and were greeted with cold towels and champagne.
The actual hotel was partly under construction ,but very beautiful. This is definately not a trip for the venture seeker there is not much to do. We just sat by the pool or beach, had drinks, and ate. Some of the locals even reffered to it as Alcatraz.
I do recommend this to people looking for just rest and relaxation.

BEST KEPT SECRET WHITEHOUSE JAMAICA SANDALS

by Domenic

"ROAD TO WHITEHOUSE"

THIS IS AN ADVENTURE IN ITS OWN. THEY EVEN HAVE T-SHIRTS THAT SAY
I SURVIVED THE ROAD TO WHITEHOUSE.
THE TRIP IS ABOUT AN HOUR AND A HALF LONG. THE ROAD SNAKES AROUND
UP AND DOWN MOUNTIANS.DID I SAY IT WAS BUMPY? OH YEA THEY DRIVE
ON THE LEFT SIDE OF THE ROAD.TO MAKE A RIGHT HAND TURN YOU NEED TO GO ACROSS THE ONCOMING LANE.BUT THESE PEOPLE DO IT EVERYDAY
AND THEY ARE PRETTY GOOD AT IT.THE SPEED IS 50KM OR ABOUT 35 MPH.

"AFTER YOU GET TO SANDALS WHITEHOUSE"

You are greeted by a bunch of good people and the head bellman will go out of his way to help you out. His name is Craig.when they greet you
they hand you a damp cloth to freshen up a bit.
The service is just great and the food aint bad either.

"food and service"

They were both great and at Eleanors Sharon waited the table with
white glove service and was as nice as can be.
Wife found a cozy little cafe,with lots of sweets and a good cup of coffee
and always a smiling face to help you with your needs.

Forum Posts

Transportation from Sandals Whitehouse

by saber69

My Wife and I are
coming to Sandals Whitehouse Resort on June 24th and statying for a week. We had been on a cruise ship previously and went to Ocho Rios and to Dunns River Falls and had a blast and loved the culture. We would love to one day while we are there to travel to the more populated area for shopping and authentic Food at a local Reastaurant along with that evening going to a Night Club for dancing. How much is it to get there by Taxi; or what is the best method for doing this as far as where we should go. We have found that dealing with the locals is alot cheaper than going through the Resorts or ship. Thanks for any information you could provide.

Re: Transportation from Sandals Whitehouse

by ricgilbert

You are correct, there are many great people & taxis that will show u all of the island. I have several friends that I have hired for the day for a very resonable rate. For a day trip shopping or ? I usually gas up their car offer them some lunch and pay them 20 or 30 $ us. Remember that the minumium wage is about $60.00 us per week so dont let them retire on one day trip. Many days are not full of work for them so a chance to meet a tourist is a wonderful time for them , something they will charish.

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 Sandals Whitehouse European Village & Spa

We've found that other people looking for this hotel also know it by these names:

Whitehouse Sandals
Sandals Whitehouse Jamaica
Sandals Whitehouse European Village Hotel Whitehouse

Address: Westmoreland, Savanna La Mar, Whitehouse, Jamaica, Caribbean