Sheraton Old San Juan Resort

100 Brumbaugh Street, Old San Juan, San Juan, Puerto Rico, 00901, Caribbean
#11 of 87 hotels in San Juan
Excellent (4.5 out of 5.0) 3 reviews
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garridogal's Profile Photo

Wonderful location and good hotel!

Great (4.0 of 5.0 stars)
by written on November 28, 2011

My friends and I stayed here for a night before our cruise. I arrived WAY earlier than they did - around 6am to be precise - and we couldn't check in until the afternoon. So I spent a lot of time in their lobby. I'm happy to say that the lobby is comfy and a good people-watching spot. I spent part of my time looking into the casino which opened at 8am. (Yikes!) It has a couple of restaurants, including one on the ground level right by the casino.

The location is wonderful if your cruise happens to be leaving from one of the ports it's across from. Ours didn't so we had to take a taxi over but the location is also excellent to explore Old San Juan from. This is a beautiful section of the city and one you should not miss.

Since I was playing the waiting the game I interacted with a few of the staff members. They were all very nice and helpful. The breakfast buffet was a little steep at $15. It didn't really have a selection of food that would merrit that price unless you ate several plates of it. And it was too much of traditional American breakfast. I ate there because I didn't know where else to go at 6:30am!

Unique Quality: I was a little concerned about the noisy restaurant in front of the hotel which was going full force by the time we returned to our room to sleep. We were only on the 4th floor and I thought the sound might travel up. I was so happy to be wrong; we didn't hear a thing. The room although very basic in its decor was comfortable and clean. In fact the beds were covered with wonderfully thick comforters which just make you want to sleep extra long.

My only complaint is the sensor on the lights. I woke up to use the bathroom and the foyer light popped on. One of my friends told me that this same light came on by itself at another point during the night. Either the sensors are way too sensitive or we had a ghost. I'm going with the sensor story...

Directions: Right across from the pier and in the heart of Old San Juan

dame2's Profile Photo

Great staff, quiet rooms, great location

Best (5.0 of 5.0 stars)
by written on December 7, 2009

There are two Sheraton's in San Juan. When you are arriving be sure that you specify that you are staying at the Sheraton in Old Town by the piers.
I had a great stay. The front desk staff are incredible and wonderful. The rooms were quiet with nice amenities. It also felt very safe.
The restaurants are very convienent, a hamburger at midnight at Chicago Burger a pancake breakfast in the morning at Flavios. The casino is nothing to be excited about.
The location is great. However, it is can be a very daunting task to get there. Puerto Rican directions suck!
The best thing about the hotel is the pool. It over looks where the cruise ships come in.

Unique Quality: Roof top pool over looking the piers. Location, location, location

Directions: Old San Juan. water front by pier 1

lonestar_philomath's Profile Photo

Best hotels I have stayed at in the Americas

Best (5.0 of 5.0 stars)
by written on April 17, 2007

Absolutely one of the best hotels to stay at in San Juan!

Unique Quality: Four o'clock tea with cocktails, champagne, hors d'oeuvre. Concierge was fabulous! Great restaurants.

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Nearby Sheraton Old San Juan Resort

Sheraton Old San Juan Resort

We've found that other people looking for this hotel also know it by these names:

  • Sheraton San Juan
  • Old San Juan Sheraton
  • Sheraton Old San Juan Hotel And Casino
  • Sheraton Old San Juan Hotel San Juan

Address: 100 Brumbaugh Street, Old San Juan, San Juan, Puerto Rico, 00901, Caribbean

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Amenities at Sheraton Old San Juan Resort

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Business Services
  • Pets Allowed
  • Casino
  • Suites
  • Bar / Lounge

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