Grand Isle Resort & Spa

4 out of 5 stars4 Stars

Emerald Bay, Georgetown, , Caribbean
Grand Isle Resort & Spa
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96%

Satisfaction Excellent
Excellent
80%
297
Very Good
13%
51
Average
3%
13
Poor
1%
4
Terrible
0%
3

Value Score Average Value

Similarly priced and rated as other 4 star hotels

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Good For Couples
  • Families93
  • Couples94
  • Solo87
  • Business83

More about Grand Isle Resort & Spa

Total Relaxation

by TripAdvisor Member islanddestination

Our trip to Grand Isle Resort and Spa was wonderful. It exceeded our expectations in all areas. The facility was incredible, the staff were extremely friendly and the scenery was breath taking. We enjoyed every aspect of the trip. We are looking forward to another visit. The spa maybe completed then and possibly a marine restaurant they had advertised.

Great place with a few exceptions

by TripAdvisor Member Freqtrav925

Overall this place is beautiful. Villas are spacious with upgraded amenities--travertine floors, luxury tiled baths, great beds, granite and subzero appliances, etc. etc. We found the service to be fine--had a question about how to work the TV and they sent someone right over to show us. One thing they did not advertise was the fact that they give you a free continental breakfast every day poolside. I remembered seeing that when we booked our room but they did not tell us about it until I specifically asked. It's not the best of spreads but it comes in handy at a place where lunch can set you back $40 per person.

Our major beef with the place is the beach. It is a beautiful stretch of white sand on the other end from the Four Seasons Resort. It should be a perfect place to park yourself and enjoy the turquoise waters. But we were appalled when we actually walked on the beach the first day and discovered that there were hundreds of pieces of garbage mixed in with the sea grass that had washed up on the beach--all sorts of plastic containers, tons of plastic bags, motor oil containers, etc. It was worse than any site I have seen in the States--at least in the past 30 years. Kind of took the fun out of going in the water knowing that all this stuff was floating around in it. It certainly wasn't what we expected being in the remote "Out Islands". By our third day there it was better so they must have cleaned it up a little. Still, it was a little disappointing given the fact we paid around $1300 a night for our villa. The beach on the Four Seasons end was spotless, by the way, so they must pay better attention to cleaning it regularly than Grand Isle Resort does.

Accomodations are Luxurious

by A TripAdvisor Member

Absolutely loved this property! Traveled with a family of four (two teenage boys) and was pleasantly surprised to see the villa was just as pictured on the web site. Beautifully decorated two bedroom villas with all upscale appliances and spacious. Clean, comfortable, and worth every cent. Very secluded property, seldom even ran into any other beachcombers. The beach had wonderful fine sand (not the crushed shell type) and the water is an unbelievable blue and clear. Have visited many Carribean Islands and this one was probably the most "natural" of any we have visited. No stop lights, straight shot to town, and very laid back. You must have a car however, we always explore the islands we visit so this is a must! Being that it was August several beaches and restaurants were closed and ours was rennovating the poolside bar (minor inconvience) Definitely keep this in mind when booking this time of year. One draw back is there are very few restaurants on the island. And only one for "fine dining" and that would be next door at the Four Seasons.It was excellent both in sevice and food. Presentation was beautiful. At the Grand Isle you have a kitchen probably nicer than yours at home and you could always prepare your own meals. It's difficult to find good food at the market across the street and the one in town isn't a whole lot better in their product offerings. But hey, you are on an island and they rely on everything being brought in. The kids enjoyed pizza one night from the pizzeria acorss the street. Took a wonderful half day snorkeling trip on a speedboat Xzooma (bright yellow) and the captain and his son grew up in Exuma so they showed us some unusual secluded cays, a secluded beach, where Pirates of the Carribean was filmed, and then took us to a fabulous reef for snorkeling. Great excursion with personal attention and first hand knowledge of Exuma. Highly recommend it. He also offers parasailing however, on the day we went it started out as cloudy and a bit rainy at first. These tend to blow over quickly.
We also visited Stocking Island and thoroughly enjoyed a few hours at Chat N Chill. Great hamburgers and bar with all your favorite beers. Reasonable prices and a great place to just hang out. This place was Exuma's version of Grand Cayman's Rum Point -both great places to relax and think about all the people who are having to work that day while you are enjoying, a cold drink and laying in the warm sun enjoying all that the beach life has to offer. I would definitely recommend this island and resort and hopefully will return someday. Simply too many islands to see and not enough time!

Excellent Getaway

by TripAdvisor Member DrWhoDallas

We just returned from a five night/six day stay over Thanksgiving at the Grand Isle Villas on Great Exuma Island in the Bahamas. From start to finish, the experience was one of the very best we have had. The villas are incredibly spacious with high-end furnishings (flat screen tv in every room, etc.) and spectacular views of Emerald Bay. Our three bedroom villa had a huge kitchen (one night, the staff arranged for an-villa meal prepared by a local chef - fabulous!), living area, wrap-around balcony and lots of storage space - perfect for a couple of families with kids. The large pool is adjacent to the Palappas bar/restaurant which serves a killer (in the good sense!) drink, the Vanilla Sky. The staff is wonderfully courteous and helpful, and each villa has its own golf cart in which to tour the adjacent area. The property has its own beach, which immediately abuts the Great Exuma Four Seasons property; the Four Seasons has several restaurants and a casino. Beyond the Grand Isle Villas and the Four Seasons, the main attraction of the island is a series of gorgeous beaches where you can find sand dollars, starfish and the like. We will definitely be back!

Loved the facility, service needs improvement

by TripAdvisor Member karenr58

We decided to stay at Grand Isle because the reviews on the Four Seasons (right down the beach) were mediocre. The rooms at Grand Isle are beautiful. The furnishings, bedding, appliances, etc. were all top notch (Bosch washer & drier, Sub-Zero refigerator, Kohler fixtures, granite countertops and stone flooring). The first floor of our unit consisted of the master bedroom and bath. Upstairs was the kitchen, living area, dining area and a powder room. Because the units are individually owned, the interior design is slightly different in every one, but the two we saw were both gorgeous and appeared to be brand new. Our unit had two upstairs decks overlooking a beautiful crescent of beach. If you need a safe in your room, be sure to request a room that has one. Ours did not even though I had emailed the resort in September when I made the reservation and was told that the rooms had safes. After unpacking, we realized we did not have one and the front desk confirmed that most rooms have them, but ours did not.

The general maintenance of the facility is excellent. The pool area is also beautiful. We were generally the only ones at the pool during our visit.

Don't expect service like you would normally receive at a Four Seasons or other high end resort (i.e nightly turn down, bottled water in room and at pool, etc.). It is the one area that prevented me from giving the resort an "Excellent" review. Although the staff was all pleasant, no one went "above and beyond" like you would normally expect from a 5 star facility.

Alex at the pool/restaurant area was an asset to the resort. He understood the hospitality business and was always available to improve the guest experience!

Continental breakfast is included in the room charge, but we preferred to take the golf cart provided with the room to go to the Four Seasons for breakfast. We had one very good dinner at Grand Isle and one very bad experience. Our friend spoke with the restaurant manager the next day and described our experience and he voluntarily took the dinner charge off of our bill.
The best dinner we had was our last night when we ate at Il Cielo at the Four Seasons. We would have eaten there every night if we had known how good the food and service was.

Overall, Grand Isle could have the potential to be a 5 star resort if they take care of some small service issues.

Awesome Villas-Great for our family vacation

by TripAdvisor Member Springbreakers_3

We stayed at Grand Isle in March for 6 nights. We stayed in a two bedroom villa that was awesome. Kids had own bedroom! The kitchens are really well appointed and the interior furnishings are amazing. As a family this was a great vacation for us.

The food was very good overall and the service was great. If you like good seafood you will like the restuarant here.

Service in our villa was great. We needed a high chair and someone brought one right over when we arrived. Anytime we called for anything they were right on it.

We all enjoyed the beach and pool area very much. Highly recommend Grand Isle for a family vacation. Next time we are staying at a 3 bedroom with another couple.

Having a golf cart for zipping around was also great and a nice free extra.

An Island Not To Miss!!

by TripAdvisor Member DiscoverNewPlaces

Hello Beautiful. Wish we were still there. The most luxurious hotel suite on a Bahamas island you may not know of yet. Oversized and plush, from the huge walk-in shower to the 50" plasma TV, to the gourmet kitchen. Breakfast outside on our huge private balcony with the sparkling mesmerizing turquoise ocean view was the perfect start to an amazing weekend.

A short one hour flight from Miami and pickup by the resort, in less than 2 hours from home, we were transported to a true tropical paradise. A semi-private elevator (shared with only one other guest) wisked us to the most beautiful "hotel room" you could imagine. Two comfy sofas and two chairs around the large plasma TV with the views always of blue, blue water. Large jetted tub with a separate huge walk-in shower in the master bedroom was only outdone by the over pillowed beds, black out curtains and wonderful sheets.

My wife and I came to Exuma to not only relax, but to continue our quest to see new places. The perfect day trip was from the resort to the next island (connected by a small bridge), Little Exuma and the beach marker for the Tropic of Cancer. Many choices for side trips along the way, shopping in George Town's straw market or just one of the many beautiful picnic spots.

By the way, at the resort, they have grouper sandwiches at the pool bar and grill that are the best we've ever tasted. Help with our transportation, tips on what to see and do, best food choices, the staff at Grand Isle was not only friendly, but very helpful. You could tell they really care.

Great Stay for the Price

by TripAdvisor Member nyc.tula_couple

We stayed at Grand Isle in May for 5 nights. We stayed in a two bedroom villa next to the pool with a view of both the pool and water/beach. The kitchens are really well appointed and the interior furnishings are great. Golf cart is provided for ease getting around.

The beach and water is good, but if you walk a short distance closer to the Four Seasons you will find the water is better with less plant growth in the water.

Pool area is great and was usually quiet. Bar is available and occasionally someone will stop to ask if you need anything, but usually you have to help yourself.

The grocery store is a short ride on the golf cart or easy walk. We had breakfast and lunch in our villa each day. We ate food at the restaurant one night and found it to be okay, but certainly not worth the price. The rest of our stay we had dinner in our villa two nights and at the Four Seasons two nights. Dinner at the Four Seasons (Il Cielo) was excellent, and actually cheaper than at the hotel.

Overall service is good and always friendly.

If you're expecting Four Seasons service, this isn't your place. If you're looking for the amenities of a Four Seasons, a fully equipped villa and to save a few hundred dollars per night, then you have found your hotel at the Grand Isle.

Paradise

by TripAdvisor Member girschek

After renting a villa on exuma and realizing it was not what was advertised we left in search of a new destination. Wow what a pleasant surprise from the minute we walked into the lobby. The girl behind the desk Macarra was Spectacular and could be not helpful, not only was she simpathetic to our situation she had the bar send in drinks for us and became a fast friend. When she showed us our villa we were in awe, we got a two bedroom oceanview it was two stories with top of the line everything! We have traveled extensively and the best villa in st barth's did not look like this. The experience only got better, we were treated wonderfully by ALL staff. Everyone knew our name and the girls behind the bar and in the restaurant were fabulous. The food at the restaurant was better than the four seasons as well as the beach service was great.

We met another couple who were staying at the four seasons and we showed our villa to, they were in awe. They were paying over 1,000. per night for a room and our whole villa overlooking the ocean was half that. We can not say enough about the resort. The people who worked there really made the experince and Macarra was sooooo great as well as all the staff.

We booked a return trip before we left, we loved having the golf cart to go to the casino and liquor/grocery store. The people on the island were very friendly. We bonefished almost everyday and my husband loved his guide. We can't say one negative thing about grand isle.

The only negative thing was the owners of the villa we orignally rented did not refund our money. Don't rent villa ellie mae/bahamas paradise.

Other than that it was great!

Beautiful property, exceptionally nice people

by TripAdvisor Member 5startraveler

Everyone went above and beyond to make our arrival and stay at Grand Isle pleasant. The entire staff was wonderful. The room accomodations were excellent. The building we stayed in was oceanfront 3 bedroom and was fairly new. The only wear was in the carpeting, but it was overlooked by the comfortable clean bedding and beautiful unit. Washer dryer & golfcart came with our unit and was perfect.

Emerald Bay itself is a relaxing resort with not much activity. We ventured out to Georgetown to a Junkanoo with the locals where we had a really fun time. We found the Four Seasons at Emerald Bay close by but not offering much activity there either. Waters and beaches are beautiful, casino is very small. Make sure to take a Sunday afternoon boat ride to Chat n Chill for the Pig Roast.

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 Grand Isle Resort & Spa

We've found that other people looking for this hotel also know it by these names:

Grand Isle Resort And Spa
Grand Isle Hotel Great Exuma

Address: Emerald Bay, Georgetown, , Caribbean