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Hotel Class: 
5 Stars - 643 Opinions
6900 Great Bay, , St. Thomas, 00802, Caribbean
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of people enjoy staying here
643 Opinions
Very nice, luxury property; beautiful beach, near Red Hook. Far from the madding Charlotte Amalie crowd--very quiet. Situated on a lovely beach, with rafts, small catamarans, etc., available; negative edge pool, luxurious rooms, attentive staff. Don't miss the poolside bar, Iguanas. There's a reason for its name...
I spent 3 days at the Ritz Carlton St. Thomas Nov 1 -4, 2003 with 3 young children and a friend. It was a wonderful place for a decadent vacation. I spent most of my time either on the beach or pool side with the kids. Both have spectacular views and offer drink service (wonderful, fruity drinks - alcohol or not). The kids loved the pool and beach and there were a few other families there. The food is very expensive and limited in selection and the service was inconsistent (mostly amazing but occassionally poor...concierge told us she couldn't think of a restaurant to recommend). Boat and snorkle equipment rental right on the beach was nice.
My wife and I visted the Ritz in early November of 2002. My wife's company was hosting a shin-dig for the top salespeople for the year and we got to tag along because she is in marketing.
Let me first say that I'm not used to staying at "The Ritz" so I can't really compare it with U.S. locals. We do travel a good bit though and usually stay in 3-4 star hotels, so I was impressed with the Ritz.
Compared to a comparable hotel we stayed in at the Bahamas, the Ritz St. Thomas wins hands down.
That time of year, the resort was virtually empty. Had it not been for our company, there would have been few people to share the two pools and hot tubs with. The pools were very clean and good-sized with a wonderful view of the bay/ocean.
Our room was very clean and as we had a top-floor view, it was great for picture taking.
If you're a nature lover, you'll like the Ritz. There are resident iguanas that hover around the pool looking for tasty snacks and the occasional painted toenail, and when it rains, lots come out for a drink. There are wonderful caterpillars and birds galore as well.
We took the catamaran trip out to go snorkeling and it was OK. The trip, crew, and boat were great, but I've seen better reefs elsewhere.
There isn't much else to do on the resort though and that's my only complaint. You can't really snorkel off the resort's beach because as soon as it gets deep enough to enjoy, the surf gets rough. There were volleyball nets, but as there were few resort patrons, we never saw a game. There was one pool table down by the tiki-hut and that was pretty much it.
We got a couples massage and while it was fine, I've had better. Save your money there. The two masseus' didn't show up at the same time, so my wife got started and I joined her about 15 min's later.
If you feel like braving the town, do so at your own risk. There are usually 2-4 large cruise ships competing with you for restaurants and shopping and I just found it annoying.
All in all, I'd go back on the company's dime and mine too if I had plenty of money. Considering the poverty of the island locals, the Ritz seems to be the place to be.
I'll be happy to answer any questions. Enjoy it if you go!
CS
The moment we entered the property, I was amazed by the landscaping. The staff greeted us and our cares melted away as they welcomed us to the open air lobby. Luggage was attended to and appeared in our room seamlessly. Before we could reach the reception desk, a charming staffer offered frosty tropical cocktails (gratis, for those who are concerned about prices).The view of the ocean from all parts of the main house took my breath away. The resort is decorated in a Mediterranean or Bristish classics style. Lots of color washed walls, dark woods, lush plantings and trees inside and out.We requested an upgrade at the front desk and one was granted to a top floor ocean view room with an extra wide terrace. We were driven to our room and were delighted by the furnishings and tranquility. So peaceful.The beach is quiet and beach chair food and beverage service is quick and easy.Definitely take a trip on the Lady Lindsey, the resort's catamaran. We took a sunset cruise and enjoyed hors d'oeuvres and champagne while sailing.Room service is quick and selection of items should please most. Each night, there is some sort of entertainment, whether a steel drum band, pianist or cover band.Make time to stop and see the iguanas who live by the beach restaurant. It is a trip to feed hibiscus to such prehistoric looking creatures.The casual restaurant serves a great brunch and breakfast.The formal restaurant: The dining room was gorgeous, but the menu was very limited. I understand that great ingredients are difficult to come by on an island, but I was really hoping for some local spiny lobster instead. No luck. The cheese selection was disappointing, but the wines were not.A downpour caused all guests eating outside to run into the casual restaurant simultaneously. You can imagine the nightmare for the staff. The manager took care of all of the guests as quickly as possible and no one complained. How did he find a table for all of us?I was disappointed in the island of St. Thomas itself. The downtown area had lots of touristy duty free shops and the high acclaimed Magan's Bay beach just made me want to be back at the Ritz.We left the resort only three times during our week long stay. We were so happy to relax in the infinity pool that we saw no reason to go.We plan to return again in a few months.Hope this helps!
We stayed 5 days, 4 nights over Labor Day weekend. We absolutely loved our trip to the Ritz Carlton resort! The weather at this time of year is very humid. We got a free room upgrade upon arrival to an Ocean view room. (The tropical garden rooms did not look that pleasing). To those concerned about the older vs. newer section, don't worry about it. We were located in the "older section" but it didn't matter. There was one small stain on the carpet and that's it. I'd also recommend getting a room closer to the main building, that way you don't have to hike up & down the trails in the heat. My husband & I loved the Cafe breakfast buffet every morning and enjoyed the Coconut Grill as well. The Iguana's restaurant, on the other hand, was not all that great ($16 for a mediocre burger). Drinks are expensive on site, $9 mixed drinks and $4 sodas. Taxis to any part of the island got expensive over the 5 days. The staff, overall, were very helpful and cheery. We looked at the other resorts on the island and the Ritz is definitely the best of all of them!
The views, the pools, even the rooms were all over shadowed by the service... which was simply the BEST. From the twice daily housekeeping at our residence, to the "fine dining" room service,the service was unbeatable. If there are little children in your party, the "Ritz-Kidz" program is a must.The Ritz is worth the price...it is a vacation of a lifetime
We spent our honeymoon at the Ritz Carlton in St. Thomas, VI late September, 2003. We rented a jeep at the airport and when we arrived at the Ritz (after a hair-raising ride on the left side of narrow, curvy, hilly roads--don't worry, it gets easier with practice) we were greeted with complimentary rum punch at check-in. I requested and was granted an upgrade to a newer building with an ocean view. We were given an invitation to the Manager's Cocktail Party that evening which was wonderful. The service was quick and friendly and we met staff and managers who gave us good advice about what to do on the island. The food at the Ritz was delicious but expensive as expected. I had no problem with spending a little extra money for the convenience of not having to leave the resort. On the nights that we did leave the resort for dinner, the concierge was very helpful with making reservations at restaurants of our choice. Blue Moon Cafe, Agave Terrace and especially Old Stone Farmhouse were excellent. Our room was perfect, no complaints there. The twice daily housekeeping was also excellent. The resort grounds are beautiful with not one but 2 beaches. I highly recommend taking a Sunset Cruise on the Lady Lynsey catamaran, it's spectacular.
Also, they have a shopping expert in the lobby of the hotel most mornings that can assist you if you are looking for something in particular at the downtown shopping area. During checkout, we noted some erroneous charges on our bill that were quickly taken care of, no questions asked. Everyone on staff at the Ritz was a pleasure to deal with, we will definitely be back.
Just returned from 5 days at the Ritz in St. Thomas and all I can say is WOW! The resort is beautiful, the service perfect and the staff very attentive. We were upgraded to a club level room with a full ocean view, so of course we had a wonderful time. I had read some bad reviews in regards to poor service, but that was in no way the case for my family. Everyone we came in contact with was very friendly and always happy to help us out when we asked. Since we had access to the free food on the club level, we didn't actually try any of the restaurants, but the food and service in the club was great - 5 presentations a day!
Also, if you want to eat out, Red Hook is only 5 minutes away and has several restaurants to choose from - try Sopchoppys Pub for great pizza and a great view of the marina. All in all, a wonderful experience.
Warm and very friendly Staff. They made you feel like they had nothing better to do then to take care of your needs. They took time to talk to us, they are sincere and they all have a really great sense of humor. Iwould love to return someday.
Stayed at the Ritz in St. Thomas for our honeymoon, and frankly was quite dissapointed. WE stayed for 4 days and on 3 of the days had no water for an hour or two each evening . We called the reception several times and each time they promised the manager would call but he never did. Other than that the rooms were fairly nice. One piece of advice , eat somewhere outside of the hotel. The restaurants are aweful, especially for the money. Go to Molly Malones or a whale of a tale nearby instead.
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Address: 6900 Great Bay, , St. Thomas, 00802, Caribbean
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