Diplomatic

Avda Tarragona s/n, Andorra la Vella, AD500, Andorra
#6 of 60 hotels in Andorra la Vella
Terrible (1.0 out of 5.0) 1 review

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THE WORST HOTEL IN EUROPE (IN MY OPINION)

Terrible (1.0 of 5.0 stars)
by written on November 4, 2005


I stayed here in June 2005 after I reserved a room via the internet. It said it had ‘Car Parking’ – no mention of a charge. I checked in and my car was parked outside for free. The receptionist told me to park my car underneath the hotel – so I did. In the morning there was a small miscellaneous charge they could not explain and a larger one for – CAR PARKING! When I tried to question this a large man appeared and explained that I would pay the bill. They refused to discuss the matter with me and the big guy really intimidated me.

I wrote to them on several occasions. They have never even had the decency to even acknowledge my emails.

I am still waiting!

MY OPINION: DON'T STAY HERE. EXTRA ITEMS MAY APPEAR ON YOUR ROOM BILL LIKE MAGIC IN THE MORNING AND THEY WILL NOT TAKE NO FOR AN ANSWER. IF YOU COMPLAIN IN WRITING - THEY WILL LIKELY JUST IGNORE IT.

MY VERDICT:
**** DO NOT STAY HERE ****

Unique Quality: I HAD EXTRA CHARGES OUT OF THIN AIR!

**** THE MANAGEMENT OF THIS HOTEL HAS NOW THREATENED ME WITH LEGAL ACTION BY EMAIL (17 MARCH 2007)****

Directions: DON'T BOTHER

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