Hotel Princesa Parc

4 out of 5 stars4 Stars

Ctra.General d'Arinsal, La Massana, AD400, ad
Hotel Princesa Parc
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Satisfaction Very Good
Very Good

Value Score Average Value

Similarly priced and rated as other 4 star hotels

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Good For Families
  • Families83
  • Couples77
  • Solo60
  • Business66

More about Hotel Princesa Parc

Excellent location bad food!

by A TripAdvisor Member

The Hotel Princessa Parc was an excellent base to ski from as it is literally 5 minutes from the main gondola. The bars were good and the facilities very nice.

The food however was amongst the worst I have had! The buffet had an interesting selection of food but never really what you wanted.

If you missed the buffet one evening it was OK as all the left over vegetables were put out for breakfast!

The room was clean and tidy but nothing special.

It leaves you with the feeling that all the money goes into the public areas of the hotel to deliver the nice facilities, and not into some comfortable pillows for the guests.

The restauraunts around the hotel were excellent though especially the Mexican and the Argentinian, if you go to Arinsal you must visit these.

Nice hotel poor restauraunt.

Great Hotel and resort

by TripAdvisor Member daverey

Just returned from a great holiday in Arinsal staying in the Diana Parc wing of the Princessa Parc Hotel.

The hotel was fantastic - perfectly positioned in the resort centre, about 3 minutes walk to the main gondola to the slopes, and to the majority of the bars/shops in Arinsal.

The bedrooms and public areas are very clean and tidy, and there is plenty going on to keep you occupied - 2 or 3 different bars), several lounge areas, a wellness centre (didn't try it, but apparently it is very good - although you do have to pay - €15 for 2 hours I think), and a bowling alley and games room (again I never ventured down there).

The food was of very high quality - buffet style breakfasts and dinners - with loads of choice to suit even the most fussy eater. Breakfasts were very good with a wide selection of cold meats, cheeses, breads, pastries & hot food such as fried eggs, sausage, grilled ham, bacon etc. Dinners always had soup, a cold starter section with salads, pasta, cold meats etc, and then many different hot meals - chicken, rabbit, pork, veal, plus loads of veg, potatos and/or chips. There was also a grill section where a chef prepared fresh meat each night.

Depending on what time you go down for dinner there can sometimes be a queue, although it does move fairly quickly. We ate at around 9-ish most nights and only ever had to wait for around 5 minutes.

The bars were very nice - a lobby bar near reception which usually some form of live music on, Bogart's Pub, which was a little livlier and had a live band on each night, and another bar (towards the Diana Parc wing) which had a nightly wine-tasting and a pianist playing. Drinks prices were more or less what we would pay in the UK for drinks (much cheaper out in the other bars in town - try Ciscos - free nachos during apres-ski and the bar is built into the side of the mountain, and some of the inner walls are the original bare rock. Also El Cau is a good bet for apres-ski as you get a free toastie with every drink!).

The only downside I can think of about the hotel is that the walls are very thin and it can get a little noisy. This is partly due to the fact that there are no carpets and all the floors are tiled, but if anyone was being slightly loud in an adjoining room you could here it a bit - although nothing that a cheap pair of foam ear-plugs couldn't solve.

The Diana Parc wing features jacuzzi baths which are excellent after a day's skiing, and also bath robes and slippers. Be aware though that every now and then you could hear the pumps from the jacuzzi baths late at night if someone came in late and fancied one!!

Other than that it is an excellent hotel and an excellent resort - the 4 of us in our party definitely intend to return. A quick tip if you are going on an organised package tour - when you arrive on Sunday afternoon you will be given a voucher for your lift pass and ski hire. Even though you do not actually have a lift pass, the guys on the gondola should let you go up to the slopes if you show them the voucher, and you can then sort out your ski hire on the Sunday to avoid the queues on Monday morning.


by A TripAdvisor Member

What can we say! We thought this hotel was excellent. We´ve travelled the world and found this hotel to be one of the best. In general we find spanish hotels to be the best ever...4 star means 4 star. Only down fall is the heat.. forget the jumpers and fury boots.. all you need is a t-shirt in this hotel which is nice after a days skiing. Ok, the food is ok on half board (buffet style) "only so much a hotel can do". Can´t understand the other reviews.....people expect to much. It´s cheap, cheerful, 4 star, excellent bars and staff and we can´t fault it. Just make sure you don´t book into Block D - Music a bit loud - but staff moved us immediately when mentioned. Arinsal great skiing - loads to do.

Our thoughts

by TripAdvisor Member Steve&Jane

My family and I have just returned from a weeks stay at the Diana Parc. Prior to travelling we kept a constant eye on the hotel reviews and as a result travelled with slight trepidation having heard of the excessive heat, small rooms, unfriendly staff and terrible food.

May I firstly say that the only complaint I can understand is the heat within the hotel but having read the reviews we were prewarned and took t-shirts etc. Having spoken to a number of people on the slopes it was obvious that this problem was not confined to the Princesa / Diana Parc but appears to be the trend within Arinsal be warned.

Regarding the other issues our room easily accommodated a family of four and contained plenty of storage and a bathroom comparable to other "luxury" hotels we have used. The jacuzzi bath came in handy helping with the tired legs on a number of occasions.

As for the food we had no complaints, it was hot and there was plenty to chose from. Having read previous reviews we were contemplating eating out most nights but in the end we ate out just once. If you cant find something you like then you must be incredibly fussy. The hotel has also started a system whereby it is suggested that families eat first to try and reduce any queues, this is helped by a happy hour in the bar.

We found the staff to be helpful and friendly, the only problem perhaps is that hotel needs more.

I must mention the games room which is fantastic for the children, infact it was a godsend allowing us to relax whilst the children expended whatever energy they had left.

I will finish by saying that we are a well travelled family and have been fortunate to stay in some wonderful resorts and I would not hesitate to stay in the Diana Parc again.Take your t-shirts and I'm sure you will enjoy your stay as we did.

it was just alright

by TripAdvisor Member nicn1

Just come back from a great week in arinsal. My husband and I stayed in the princess parc which in the brochures looks like the best hotel you can get there but also the most expensive. With this hotel we felt you diffently did not get what you were paying for. The rooms were small and dark and worst of all the sheets had not been changed from who ever stayed there the night before. Breakfast was alright we never had the evening meal because half the fun of a holiday is finding nice places to eat & we didn't fancy queing for half an hour to get a table and then not being able to chill as it was so busy.
While the hotel isn't bad it most diff is not a 4 star more a 2-3 star.
we will be returning to Arinsal but would rather save money on the accomadition and stay in an equally basic but cheeper place and go out even more.
The Surf bar has a fantastic resturant (book as it's busy) Cisco's is good, Hotel Macau has got a really friendly cosy resturant and for Apres ski the Irish bar El Derby has the best guinness and toasties.

Excellent location

by TripAdvisor Member Michelle_The_King

The rooms were clean and the maid came everyday to make your beds. Although the rooms were quite small but had nice decor.

The food was varied and of reasonable standard.

The staff were friendly and hospitable.

The hotel had a great location, only a few minutes walk to the gondola and all amenities, although the hotel is very warm.

All hotel amenities are of excellent standard, and the bar has a great atmosphere. The health suite is of high standard, however it would have been nice to have a free session included in the price of our stay.

Been skiing 16 years, this was one of the best...

by A TripAdvisor Member

I honestly don't know how anyone can have a bad word to say about this hotel. There was nine in our party who go skiing every year & we all agreed this was our favourite hotel by far & plan to return. The fussy people who complain about everything & anything are the kind of people who expect champagne for beer money! I work in the travel industry & have travelled all over the world. This is one of the best hotel's & best value for money hotel's i have stayed in, in europe. The staff were friendly, the hotel was clean & rooms cleaned/towels changed daily. The food was excellent with a varied choice every night. King prawns were on the menu one night. There was live music/entertainment everynight (the regge music was very good) The hotel was only a couple of minutes away from the main gondela & only a few minutes away from the chairlift in the opposit direction. The games rooms in the hotel was excellent, it had pool table's air hockey tables, fruit machine's, fooze ball, iternet it even had a bowling alley & not to mention a fully stocked bar. The hotel is a four star & a four star is what you get. The only comment i agree on is that the hotel is very warm, but better warm than freezing!
The resort it's self was excellent, not many black runs for advanced skiier's but brill for beginners & intermediates loads of blue's & red's. We had excellent snow, the runs were wide & not too crowded & there were plenty of cafe's, bar's & restaraunts. Once you get off the main gondla the ski hire shop is right there along with the ski lockers & some of the resorts cafe's/bar's etc. When hiring the ski lockers i reccommend you hire a private locker as both myself & my partner had our ski's taken from the cage (communal locker) & had to get new one's from the skihire shop. Pal is a must, we spent most of our time over there. Some times we were the only one's on the slope's. The resort was lively by night. Cisco's & Quo vardis were always busy & The irish bar & surf's were lively.
I would reccommend this resort & hotel to anyone. There is something for everyone. One tip i have for you is to exchange your money before you go. We were getting 1.41 in the uk & the best rate we could find in the resort was 1.30!

Absolutely Fantastic

by A TripAdvisor Member

My girlfriend and I have just returned from a week in the Dianna Wing of the Princess Parc. It was our first time Skiing and to be honest, we were a little worried about the hotel from earlier reviews on here. However, it was awesome. Warm, clean, friendly and very well appointed for a hotel based in a ski resort. I would advise staying in the Dianna wing if you can though, since from what I can gather those rooms all have balconies that you can use to cool the room if required. Yes, you had to pay extra (12 Euros) to use the amazing hotel relaxation spa, but well worth it, and we didn't mind too much as we got a good deal on the hotel price, I'm sure it saved our bodies a lot of pain from the slopes! Earlier reviews mentioning the noise levels between rooms (i.e. being able to hear the guys next door sneezing etc) are true to a point, but it's nowhere near as bad as people have made out and we had no problems getting to sleep or relaxing in peace. The food is ok, but not amazing. We ate out alot in the evening, but in general, we get the feeling that food across the resort isn't amazing either. They try to cater too much for the English...and they don't seem to pull it off very well. We never even got the chance to sample Catalan cuisine!

Overall, this is the best place to stay in the resort and very close to the gondola too. To those who have given this hotel a poor review on here, you must have either been very unlucky while you were there, or your standards are stratespheric. Even though this hotel is in a ski resort, in my opinion, it matches and exceeds the experience I have had in some 4* hotels in the uk. If you go, say hello to Ian the piano man who plays his grand piano in the lounge area in the evening. He's awesome and will happily do requests too!

We may have been a little unlucky!!

by TripAdvisor Member Scarletfez

Stayed with wife and 2 daughters, 13 and 17, with 2 other families for week 12-19th March 2006. Chose like our friends to have 2 twin rooms to guarantee adjoining rooms. First choice put us in D block 1st floor which is directly above BOGARDS BAR, which is was good music, but not wanting to hear it crystal clear in rooms at 12.30am. Our friends with 2 young children complained as noise was so loud, it was impossible to sleep. Fair play got moved to other rooms but not together, which caused them inconvienince. We tried to do the same but no rooms available, as we were out later as girls older not such a problem, until someone was not well, then it was literally cotton wool in ears job.

Rooms and hotel, clean and spotless, 90% of staff polite and helpfull.

Public areas of hotel, boiling hot, but other folk said there hotels the same!!!

Restaurant, on the whole fine, well presented, but hot plates did not keep food piping hot. Certain items we saw were not cooked thouroughly. But Yes we ate well.

BOGARDS bar good atmosphere and live music very good, unless your in your room in D Block 1st Floor when it wasnt appreciated.

Location, Top notch, close to Gondolla, and lively Apres Ski Bars

Skiing, very good for beginners, but be mindfull that there are so may first timers it got packed for them fo first couple of days. Ski School Package classes, disappointed with as wife and daughter, who were struggling to learn, were just left at top of 6 man chair by instructor as they were holding class up. Unbelievable, never heard of anywhere that would even think of doing that.

Personal/private instruction by same school, first class, MORAL You get what you pay for.

Apres - Very good, for couples, singles, and for families with older kids 11-17 etc.

Massive Irish element at resort and the place all the better for it, mind we were there for Paddy Night and Irish winning the triple crown which may have had something to do with it.

Weather - absolutely gorgous, to the point never skied anywhere where so may people had sun burnt faces.

On the whole family had a fantastic week. Would I go back!!!! Jury still out, but probably.

Well situated for the Gondola

by TripAdvisor Member Bugsey

This hotel is 4*.....for a ski resort. We did, however, upgrade to the diana parc with jacuzzi but I would certainly not class this as a 5* although the slippers and robe are a nice touch! We were on the top floor of the Diana Parc but none of these rooms had balconies which would have been nice as it was a lovely, sunny week when we went. Also, please be warned, the walls in the Diana Parc are the thinest we've EVER come across in a hotel.
We certainly couldn't complain about the food, they had a wide variety of hot and cold dishes.
Our favourite part of the hotel had to be the spa, well worth the money. It was roughly £9 for 2/3 hours. We found that if you went down around lunch time you'd have the whole spa to yourselves!
There are 2 lounges, we tended to stick to the one in the Diana parc side of the hotel as it was quiter, friendlier and cosy with the log fire in the centre of the lounge.
Having walked into a few other hotels in Arinsal, we'd say that this is definitely the nicest one and very close to the main gondola. Would certainly recommend it but beware of the thin walls!


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 Hotel Princesa Parc

We've found that other people looking for this hotel also know it by these names:

Princesa Parc Arinsal
Princesa Parc Hotel

Address: Ctra.General d'Arinsal, La Massana, AD400, ad