Hotel-Restaurant am Forthof

Donaulande 8, , Krems, Bundesland Steiermark A2500
#8 of 10 hotels in Krems
Terrible (1.0 out of 5.0) 1 review

worst service quality

Terrible (1.0 of 5.0 stars)
by written on June 30, 2009

Positive things first – the food was nice (well, at least nearly all of it). But that’s about it. The service was a catastrophe – by far the most unfriendly one we’ve ever experienced.
Since we have won a voucher (it was outdated – but at the reservation we were assured that that’s not a problem at all), we wanted to have a nice dinner and found ourselves being insulted as rude freeloaders in front of a full restaurant. On top of this we were accused of not having actually won the voucher and wanting to rip the owner off – and all of that at a voice level so that everyone could clearly hear it.
Not what we’d call warm, welcoming and service-oriented…

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