Arcotel Wimberger

Neubauguertel 34-36, Vienna, Vienna, 1070, Austria
#110 of 467 hotels in Vienna
Very Good (3.5 out of 5.0) 4 reviews
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Based on 180 reviews
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Value Score

Great Value!

Costs Less than similar hotels

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Arts and Culture Romantic Travel and Honeymoons Architecture
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Want to burglarized, robbed, and cheated? Arcotel

Terrible (1.0 of 5.0 stars)
by written on September 7, 2010

I made a reservation through Expedia for 6 nights in this hotel for my parents who were traveling in Europe. During the third night of their stay at 2:00 AM in the morning somebody broke into their locked room, when they were sleeping. My mother woke up from the characteristic noise of the door lock click when it is opened by an electronic card, and when somebody sneaked into the room she started screaming. The burglar(s) run out before my father woke up, and luckily without taking anything valuable. My parents immediately went downstairs to the reception and told what happened, asking for an explanation on how can someone open the door to their room with an electronic card from outside. The receptionist (Tanya) called somebody else (Benjamin), then they called a third person, then a fourth, then chatted about something among themselves and came up with a genius suggestion to reprogram the card! When my parents asked whether that will ensure that nobody can break into their room again, they basically shrugged their shoulders. Nobody from the hotel bothered to come up to the room, check the door, or the lock, or anything else.

It must be mentioned, that the rooms in this hotel have safety boxes, that are locked with ... yes, the same electronic cards that get you to the room. My parents have been keeping their passports, credit cards, and other valuables in this box when they were leaving the hotel, and although nothing has been physically missing, later they decided to change their credit cards just in case someone had access to their card information.

Half an hour after the incident we notified Expedia about it, and when their agent called to hotel, the receptionist said she was not aware of any such incident. I asked my father to go downstairs and be present during a second phone call conversation (that I requested) of the Expedia agent with the hotel representative, and sure enough, it turned out that the hotel representative had "misunderstood" the question of Expedia agent, and was well aware of everything. The next morning my parents checked out of the hotel several days earlier than planned. Needless to say that the hotel not only refused to reimburse the money for the miserable night spent there, but charged also for the remaining days of the reservation that my parents did not spend there. Expedia refused to reimburse us anything referring to the decision of the hotel.

viktor_b's Profile Photo

Right in Center

Best (5.0 of 5.0 stars)
by written on December 1, 2005

My stay here was wonderful. I was more than pleasantly suprised with the service and facilities. For me, staying here sometimes felt like being a kid in a candy factory.

Unique Quality: Rooms are more than nice with large mirrors, beds are not too massive and bath thub is comfy.

Directions: Near Westbanhof

globetrott's Profile Photo

Just 500 meters from Westbahnhof

Good (3.0 of 5.0 stars)
by written on May 12, 2004

This great traditional hotel is just about 500 meters from the trainstation "Westbahnhof"

The only problem might be for some people the location directely at the Guertel with the most heavy trafic in Vienna ( but they also have some rooms to the inner-court)

Another problem is the fact that the redlight-area starts there with strange bars and shops, but at least without any personal harrassment in the streets !

Unique Quality: Hotel Wimberger has its own garage and offers free internet for the guests

Directions: When you are leaving Westbahnhof, go to the left, cross Felberstrasse and 2 more streets along the Guertel. As soon as you get to a Wienerwald-restaurant you cross the Guertel and are directely at the hotel

pili's Profile Photo

An excellent hotel

Great (4.0 of 5.0 stars)
by written on October 25, 2003

This is an excellent hotel, with very comfortables rooms. It is located in the center of Vienna at the Europaplatz, near the railway station and the Mariahilferstrasse, the city's largest shopping mall.-
Internet free.-

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Nearby Arcotel Wimberger

Arcotel Wimberger

We've found that other people looking for this hotel also know it by these names:

  • Arcotel Wimberger Vienna
  • Arcotel Wimberger Hotel Vienna

Address: Neubauguertel 34-36, Vienna, Vienna, 1070, Austria

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Amenities at Arcotel Wimberger

  • Restaurant
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Business Services
  • Pets Allowed
  • Suites
  • Shuttle Service
  • Bar / Lounge
  • Free High Speed Internet

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