Bristol

Kaerntner Ring 1, (formerly A Westin Hotel), Vienna, Vienna, 1015, Austria
#9 of 467 hotels in Vienna
Great (4.0 out of 5.0) 6 reviews
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Historical Travel Castles and Palaces Food and Dining
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CaribeAzul's Profile Photo

Security Risk

Bad (2.0 of 5.0 stars)
by written on September 6, 2011

We stayed in this hotel in August of 2011. We highly recommend the concierge service. They were helpful, and knowledgeable. However, while there our luggage was broken into and money was stolen. We received no help whatsoever from the managers. They sent us to the police on our own, never an offer for a taxi, never a question of what we needed. They basically try to sweep the incident under the rug, and were surprised with our police report. They did not even think for a moment we would take the time to file a report. To add insult to injury they made us wait for a half an hour until the reception manager came to work when we tried to check out. She wished us "happy travels" and gave us a one pound tort. Great parting gift considering we were on a 4 week vacation in Europe. If you value your safety, don't stay in this hotel. It's not worth it.

Unique Quality: Concierge services was outstanding.

benzitex's Profile Photo

Old World Elegance with all the modern amenities

Best (5.0 of 5.0 stars)
by written on July 12, 2010

This hotel takes you back to the 19th century with all the glory and beauty you would find at a palace or chateau. The room decor is Viennese with chandeliers, the finest marble and elegant drapes. The robe and slippers par excellence. The elevator has tufted banquets to sit and each floor is decorated uniquely with antiques.

Unique Quality: Charming and elegant - well worth a stay if you are planning to do cultural events like Opera, music or theatre. Location could not be better, right on the Ring across the street from the State Opera. Staff is effiicient and helpful, and somehow they always know your name (still can't figure out how they know that).

Directions: On the Ring by the Opera.

nicolaitan's Profile Photo

More Thoughts on a Great Hotel

Best (5.0 of 5.0 stars)
by written on April 17, 2010

The views of the Opera from our window ( images 1,2 ) were spectacular, especially at night, not done justice by the pictures.

We were extremely impressed with the concierge service, knowledgeable and dedicated. After the theft of the pocketbook, it took seconds for the concierge to find a source both for stolen medications and eyeglasses. But most important - in asking about a trip to the Schonnbrun Palace, we expected the offer of a tour or private driver. The concierge, correctly, advised us to use the metro as the fastest direct route and then sold us at cost metro tickets without a markup. Unanticipated and appreciated. Their knowledge was encyclopedic, walking directions perfect, advice wisely heeded. Not the Salzburg Sacher.

The wood panelled Bristol Bar and the adjacent ovoid lobby ( image 3 ) was quiet, comfortable, and restful after long days trooping through Vienna. At 7 Eu for a coffee, no refills, it is as it should be. Our travelling companions did not consider an afternoon complete without stopping here, something we would normally not even consider at these prices. But it was delightful, with the usually highly professional service.

The last pictures are from a suite ( images 4,5 ) we entered upon finding the door open - never overlook an opportunity. What a way to live. These suites are favored by the luminaries performing at the Opera as well as by visiting politicians - a long list.

nicolaitan's Profile Photo

Superb Five Star Hotel

Best (5.0 of 5.0 stars)
by written on April 17, 2010

The Bristol Hotel may be the finest center city hotel in our experience, earning every one of its five stars, and without a single defect in service, ambience, and decor. With 140 rooms including a number of suites, the hotel is large enough to offer all expected services including two upscale restaurants, business and fitness centers ( the latter overlooking the Opera ), and a knowledgeable and helpful concierge service. The hotel dates back to 1892, named after the British city of Bristol, and recently renovated for 5M euros.

Rooms are large and lavishly furnished with antique-style furniture with large comfortable beds, multiple tables and dressers, and exquisite wall paper and heavy window treatments. But modern touches abound - flat screen TV sets, WiFi and internet access, individually controlled heat and air conditioning. The rooms are entered through fairly long hallways allowing for more closet space than one could possibly use. There are separate doors for the toilet and the rest of the bathroom. And the large bathrooms are all marble and mirror, with plenty of space for toiletries etc. And the views from one side face the Opera - amazing, especially at night when the building is well lit.

The breakfast buffet room is minimally cramped for space but never seemed crowded except when an upscale Tauck bus tour stayed here. The offerings are extensive and complete, replenished long before empty. Eggs and omelets, pancakes, french toast - made to order, and quickly. But most impressive was the service. Efficient, effective, yet unobtrusive, very professional.

The Bristol is expensive but also offers upgrades and possibly real discounts to preferred travel agents, worth keeping in mind. Magazine surveys regularly include the Bristol in the best hotel lists for Europe, often in the top ten. With good reason.

Directions: On the Ringstrasse at Kartnerstrasse, overlooking the Opera.

JustPerfect's Profile Photo

Opernball's must

Great (4.0 of 5.0 stars)
by written on February 26, 2006

This Hotel is lets say 30 years old luxury. Everything here is the best but you feel like travelling through the time few years back. It is not my style... But ok, food is good, service aswell and the atmosphere for Opernball is here the right one.

Unique Quality: This Hotel is next to the Oper in Vienna, so great lokation to go next door for a great evening.

Directions: Next to the Oper of Vienna

Gili_S's Profile Photo

Bristol

by written on March 21, 2005

OK, I must admit it, I did not stay in this hotel when I was here in Vienna, not sure if it worth it, its great location, looks beautiful, but I think I could spend that extra 200 euro it charge more useful in this beautiful city.

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Nearby Bristol

Bristol

We've found that other people looking for this hotel also know it by these names:

  • Hotel Bristol Vienna
  • Bristol Hotel Vienna

Address: Kaerntner Ring 1, (formerly A Westin Hotel), Vienna, Vienna, 1015, Austria

12 Photos of Bristol

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Amenities at Bristol

  • Restaurant
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Business Services
  • Pets Allowed
  • Suites
  • Bar / Lounge
  • Free High Speed Internet

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