During our stay in Vienna we stayed in this hotel for one night as work paid for this night. Thank god we only came here to sleep for a few hours and to meet the colleagues. The lobby looked welcoming so we were looking forward to a nice hotel with a great breakfast buffet and nice rooms after having stayed in a hostel for two nights.
We were so disappointed!! The hotel was filthy (there should be a law against putting carpet into a hotel room)! Apparently the owners started to refurbish the hotel some day and after having finished a few rooms they ran out of money, time or enthusiasm. Some of the rooms were old and dirty, ours was kinda half-new and dirty. Others I saw were not renovated at all and looked terrible, definitely not suitable for a *** hotel.
Unique Quality: In the bathroom the water wouldn't flow off, it stood in the sink for hours. There was water dripping from the bottom of the sink onto the floor so in the morning the bathroom floor was completely wet, at least like this the sink was empty again ;) I guess the wet feet of hundreds of visitors before us were the reason for the filthy carpet.
No-smoking rooms were not available, according to the receptionist they don't make a difference between smoking and no-smoking. So the smell in our room was not very nice neither - we had to light a cigarette to at least turn the smell of cold smoke into the smell of warm smoke ;)
The breakfast in the tiny breakfast room was very unimaginative and boring. You got your coffee from one of those instant coffee machines ... imagine this in coffee heaven Vienna!
For close to 100 EUR for a double room a night (we got a group rate even!) I definitely expect a bit more. I don't need a palace but cleanliness and a few "small things" like a book or a chocolate or a welcome note on the bed or a nicer breakfast would help. I can't recommend staying in this hotel. The only good thing about it is the location near Karlsplatz really.
Directions: U1 Taubstummengasse or Tram D Theresianumgasse
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Address: Theresianumgasse 21a, Vienna, Vienna, 1040, Austria
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