Hilton Vienna Danube

Needs better management

by TripAdvisor Member Toofaraway

We stayed at the Hilton Vienna Danube for two nights in September, 2006. The previous comments have pretty well said what there is to be said. The room was large and comfortable except for the fact that the weather was warm and the air conditioning didn"t cool the room sufficiently. Other guests experienced the same problem. I suspect that room location may be at the root of the problem in that those rooms at the end of halls had the most problem. In addition, the key we were given upon checking in did not work and I had to return to the desk to get it reprogrammed. Four other persons were in front of me with the same problem. The hotel is located on the Danube, but if your room is not on that side of the hotel, your view is of a busy highway. The restaurant does offer a river view, however. The hotel is far removed from the city center.

Lovely View of the Danube

by TripAdvisor Member TechGirl64

My husband and I spent 4 nights at the Hilton Vienna Danube and our experience was wonderful.

Our room was on the 7th floor with a lovely view of the Danube. We were able to open the middle pane of our large picture window and there were several nights that we slept with the window open. The hotel corridors and rooms were very quiet and we had no disturbances. Off course, this might be because we were there during the off-season (early October). The beds were the most comfortable I've slept in at a hotel. Our room and bathroom were very large, with plenty of closet space and a personal safe. We had a complimentary breakfast each morning at the ground floor restaurant, but I believe that was because we were with a tour group (Trafalgar).

My only disappointment was the hotel was not close to the Vienna City Center, but that was the trade off for being able to stay on the Danube. This problem was remedied, however, with the complimentary shuttle that the Hilton Danube runs between its premises and the Hilton Vienna City hotel. The shuttle runs at the top of every hour and reservations must be made ahead of time (at the Hilton Danube and the Hilton City). The main station for the Vienna subway is directly across the street from the Hilton City hotel – very convenient and we were able to reach many main tourist attractions with the subway, including Schloss Schonbrunn.

Everyone spoke relatively good English and we really did not experience any language barriers (my husband speaks enough German to get by). Staff at both Hiltons helped us out tremendously with directions and restaurant reservations.

Mixed feelings....

by TripAdvisor Member jaffakelv

We've just returned from the Hilton Danube,with very mixed feelings....
Overall,the experience was o.k. - the hotel is a bit out of the way but this isn't a problem at all once you realise that the number 21 tram,with a stop around 200 yards away,takes you to the heart of Vienna in around 10 minutes,and it's free! This is a necessary excursion as there's not a lot in the immediate vicinity - river trips and an underground station around 20-25 minutes walk away,but that's about it.
The quality of the hotel is very nice - clean,comfortable,helpful staff - no problems there.
But there are some bad bits - this,essentially,is a conference hotel to satisfy the business traveller with a large expense account;my wife and I,however,were on holiday and had to pay;we had a breakfast buffet every morning at the hotel,which was acceptable (nothing exciting),and I couldn't see a price for this mentioned anywhere in the establishment - when we came to check-out,we discovered it was 22 euros EACH every day,which is extortionate - the bar prices,too,are a joke;a Jack Daniels will set you back 12 EUROS!!! That's for a glass,not a bottle....to put this into context we went for a drink in a bar in central Vienna and they charged 3 euros.......what a difference!
The bar prices were advertised clearly so you couldn't complain about that,but the cost of breakfast was a kick in the nether regions......
You have been warned!

Some really good points, some not so good

by TripAdvisor Member pt78

As a gold HHonors member we asked for an upgraded room, but the manager at the front desk told us that they had a room on the 7th floor that had a better view, than the HHonors upgrade. He was correct, the view from the rooms at the back of the property, especially on the 7th floor are gorgeous. You can see the Vienna downtown and the Danube very well from the room. It was very quiet in this part of the hotel.

We experienced all kinds of problems with our door locks like other people have mentioned. The keys were even reprogrammed and they still had problems.

The hotel is very isolated and a very long walk from the train station and the Prater (amusement park). There is a tram station close to the hotel, but it is a bit challenging to locate. If you find it you can get you to the Prader very quickly (5 minutes).

The front desk staff were very helpful. You can book a car to the airport for a good bit less than a taxi, through the front desk.

The breakfast was good.

The hotel would be fine for a conference, but not too great for a tourist.

Nice, but

by TripAdvisor Member amgdharper

It was a really, really nice hotel. The rooms were huge and the beds were very comfy. The bathrooms were nice and clean... the hallways were huge, the beds were huge. Everything in this hotel was huge. The restaurant was good. BUT the only thing I can really say bad about this hotel was the location. It was really way too far from the city center. Some people may like that so this hotel would be perfect for them, but I am the type that likes to get up and move. The distance was too far. Vienna is beautiful though.

Vienna- very romantic city- absolutely!!

by malineet

"Travel Itinerary"

Sat 4 Nov 2006
14:30 Leave London
17:30 Arrive Vienna
18:00 Check in Hilton Danube

Sun 5 Nov 2006
12:00 Walk along St Stephane, Palace, Sisi Museum
18:30 Dinner @Italian restaurant in St Stephane area

Mon 6 Nov 2006
9:00 St Stephane cathedral area
12:00 Do & Co Restaurant
14:00 Back to Hilton Danube-check out
back to St Stephane area for shopping
17:20 Airport (Pay £122 extra for changing ticket)