Royal Windsor Hotel Grand Place

5 Rue Duquesnoy, Grand Place, Brussels, 1000, Belgium
(5 star hotel)
#23 of 423 hotels in Brussels
Good (3.0 out of 5.0) 12 reviews
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Crazywoman's Profile Photo

A very nice, central hotel

Great (4.0 of 5.0 stars)
by written on May 28, 2010

We were able to book this hotel at a very good price through www.hotels.com. The hotel would otherwise be a bit on the expensive side for the budget that we normally have for these kind of travels. We don't spend so much time in the hotelroom and thus don't want to pay a lot for it.

It had a really good central location just outside one of the entrances to Brussels Centraal Trainstation and Grand Place was right around the corner.

We didn't have any meals at the hotel, but we rounded off one of our days with a drink in the bar. The bar was very nice and it was also possible to have something to eat there.

The room was cleaned to a good standard everyday and the concierge was helpful so we were very satisfied with our visit.

Unique Quality: Very central and good location

Directions: Close to Grand Place

rcsparty's Profile Photo

Great location

Great (4.0 of 5.0 stars)
by written on November 10, 2007

This is a nice hotel in a great location. It's about 1 block from the GroteMarkt and very clse to the Royal Palace. We felt like we could easily walk anywhere. The rooms were very nice and the staff helpful. Definately one of the nice hotels that we have stayed at in Europe, for the money.

edwis's Profile Photo

perfect location / setting

Best (5.0 of 5.0 stars)
by written on July 13, 2007

stayed here 2x in recent years. both times got very good discounted rate off internet. excellent value, great breakfast buffet. one of the best. you can walk most places from here, but removed by 2 blocks from large crowds. good rooms / fabric over beds, chocolates, wine etc. nice cocktail lounge attached, beautiful lobby, with doorman.
highly recommend.

Directions: 2 blocks from central station, 2 blocks from grand place, etc.

MacDaddie's Profile Photo

Don't stay here!!!

Terrible (1.0 of 5.0 stars)
by written on December 17, 2006

Ok, I've stayed here three times. First stay was generally ok. next two were terrible and I vowed to never return.

The location for a weekend visit is great - but go to the Scandic Grand Place and you'll be much happier.

They charge a ridiculous amount for breakfast and it isn't very good. Rude service in the bar at night to match.

But the reason I won't return is the concierge and constant downright rudeness!!!

Rooms are small and don't have individual temperature controls and one week my room was a sauna. Workout room is a joke.

Unique Quality: None. Avoid.

Directions: Near the train station - about a 5 minute walk.

SurfaceTravel's Profile Photo

not what it's hyped up to be

Bad (2.0 of 5.0 stars)
by written on September 12, 2006

We stayed there twice. We had chosen this hotel from Leading Hotels of the World. We were disappointed; it does not live up to the standard we have experienced at other LHW hotels. Don't get me wrong, the rooms and the central location are great, and it is great value for money. It is worth staying there for the price, and if that is all I could afford, I would stay there again. But we were looking for a world class hotel, as promised by LHW and the hotel's web site, and it was the service that lets this hotel down. The doorman noticed us but did not open the door; the counter clerk handed us the keys, but no one automatically showed us to our rooms; when I needed to talk to a concierge or the counter people, there was always a wait. We had to sit in the lobby for 20 minutes before there was a room available. We had a complaint about something minor, I forget what, and we had to wait an hour for it to get fixed.

When we got back, I wrote a letter of complaint to LHW. They replied, copying the hotel manager. The hotel gave us a voucher for a courtesy night there to try them again.

Seven months later we were on our way to Bruges this time and we stopped overnight at the Royal Windsor again. They gave us a very nice junior suite indeed, but seven months on, and the service was as poor as ever. If you're looking for a good value hotel, this is it. (You have to bargain them down for a good rate; quote what you could get via Eurostar.) If you are looking for a great experience or merely good service, this is not it.

I once stayed at the Le Méridien around the corner a few years ago. That is where I would stay next time.

Directions: From Gare Centrale (Central Station), go one block north-west away from the station's main doors, then turn left and go three blocks south-west. It is a seven minute from the station. The hotel is two blocks from Grand Place.

sswagner's Profile Photo

Expensive, but good service and location

Great (4.0 of 5.0 stars)
by written on January 7, 2005

We were able to get a discounted price due to the fact that we were staying there during the weekend. Hotel prices tend to be higher midweek due to the demand by EU personnel in this city. In fact, the midweek price can be double. Therefore, if you are travelling in this region and want to visit Brussels, try to plan a weekend stay. The hotel is a short walk to Grand Place. Outside the window of our hotel, we could see the spire of the city hall rising above the buildings.

hayworth's Profile Photo

You can do better - easily

Terrible (1.0 of 5.0 stars)
by written on December 1, 2004

My wife literally cried when she saw our room. She had a panic attack from claustrophobia. It was very small (small even for European standards) and had a garish red color scheme. (This was about 9 years ago). The lobby is very smoky and we had to pass through quickly while holding our breath. The room looked out at the wall of a dilapidated building, not that any side of the hotel would give you any kind of desirable view whatsoever. It's not too far of a walk from the Grand Place but there are better hotels nearby, both tourist and business. I've stayed at the Hilton and it's wonderful, although a bit of a hike from the Grand Place. The Radisson SAS and Marriott are on the North side of the Grand Place and are better choices, plus they are near the fun Christmas Market/festival during December. I've booked the Radisson SAS for next week and it looks top class. Skip this hotel.

Unique Quality: Small rooms, smoky lobby, short walk to Grand Place

Directions: 2 blocks from Grand Place

(NOT THAT) LUXURY STAY

Good (3.0 of 5.0 stars)
by written on July 8, 2004

i booked a room on hotels.com (best value i got) march 2004 for 110€ / night - special price week-ends.
I was very disappointed by the smallness of the room, but otherwise it was spotless and well equipped.

WARNING: avoid to have a room on the street side, it's extremely noisy and unpleasant during the whole night!

Unique Quality: Central location , near the Central Station, not really a 5 stars hotel as in Paris, London or Geneva, but nice

Nobbe's Profile Photo

Royal Windsor

Good (3.0 of 5.0 stars)
by written on April 9, 2004

Royal Windsor Hotel is a 5-star hotel situated near historic Grand Place. Ideally located, the Congress Center, Central Station, Sablon Square, EEC, shopping galleries and business district are all within walking distance.

Unique Quality: The hotel got 266 rooms & suites tastefully decorated. Amenities include 24-hour room service, business center with high-speed internet access, laundry and valet service, private limousine service on request, non-smooking floors, underground parking and fitness club with sauna.

Directions: Between Central Station, Grand Place and Musees des Beaux Arts. Really close to the church Chapelle de la Madelaine.

sourbugger's Profile Photo

The Kylie Minogue hotel

Good (3.0 of 5.0 stars)
by written on December 25, 2003

Royal Windsor Hotel Grand'Place

In December 2003, we stayed at this usefully located five-star hotel. Although the address is ?Grand place? it is actually a couple of blocks away and does not enjoy a glorious view of the square at all.

The standard rooms are a little on the small side, but like Kylie Minogue, they are cute and perfectly finished.

The public areas are adequate and the service quietly efficient.

As the hotel is mainly used by businessmen and visiting politicians and the like, at holiday times and in August you can get some stunning discounts if you look around the websites. For instance we had a room that had a rack rate of 425 Euro for only 99 Euro a night inclusive (No Breakfast)

Royal Windsor

Great (4.0 of 5.0 stars)
by written on May 13, 2003

A very charming little hotel located just off the Grand Place. The rooms are relatively small, but have great windows that open up on the street. I like this a lot, since most of the Hilton/Sheraton etc. hotels have you make do with aircon. only. It looks out over an office block though, where the people seem to work awfully late...

Unique Quality: The nightclub, Griffin's, is a 70's paradise. Have been there with some friends, but didn't see any of the 'elegant people' supposed to hang out there.

Directions: Grand Place

Sunshine64's Profile Photo

Great Hotel Prices on the Weekend!

by written on February 1, 2003

We booked the Royal Windsor from Expedia, and were VERY happy with the hotel. Because we were in Brussels on a weekend night, when the hotel prices are significantly reduced, we got to stay at a glorious hotel for a reasonable price.

We were on the "Godiva" floor, and the rooms were wonderful. Wood pannelling and shutters on the windows, a nice, comfy bed, and beautiful fixtures in the bathroom.

I would highly recommend this hotel to weekend visitors to Brussels. It's also near the train station. (The price below reflects the weekend rate (per room, not per person) we paid through Expedia.)

Nearby Royal Windsor Hotel Grand Place

Royal Windsor Hotel Grand Place

We've found that other people looking for this hotel also know it by these names:

  • Royal Windsor Brussels
  • Hotel Royal Windsor

Address: 5 Rue Duquesnoy, Grand Place, Brussels, 1000, Belgium

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Amenities at Royal Windsor Hotel Grand Place

  • Restaurant
  • Room Service
  • Fitness Center
  • Business Services
  • Pets Allowed
  • Shuttle Service
  • Free High Speed Internet
  • Suites
  • Bar / Lounge

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