Royal Windsor Hotel Grand Place

Royal Windsor Hotel

Hotel Class: 5 out of 5 stars5 Stars - 12 Reviews and 411 Opinions

5 Rue Duquesnoy, Grand Place, Brussels, 1000, Belgium

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79%

of people enjoy staying here

3.5 our of 5 stars 423 Opinions

Excellent
 
117
Very Good
 
135
Average
 
89
Poor
 
53
Terrible
 
28

Our Members Say

  • Crazywoman profile photo
  • Reviews: 17

4 out of 5 starsUser Rating

2.5 out of 5 starsHelpfulness

A very nice, central hotel

We were able to book this hotel at a very good price through www.hotels.com. The hotel would otherwise be a bit on the expensive side for the budget that we normally have for these kind of travels. We don't spend so much time in the hotelroom and thus don't want to pay a lot for it.

It had a really good central location just outside one of the entrances to Brussels Centraal Trainstation and Grand Place was right around the corner.

We didn't have any meals at the hotel, but we rounded off one of our days with a drink in the bar. The bar was very nice and it was also possible to have something to eat there.

The room was cleaned to a good standard everyday and the concierge was helpful so we were very satisfied with our visit.

Unique Quality: Very central and good location

  • Opinion of Price: more expensive than average
Royal Windsor Hotel Grand Place

Royal Windsor Hotel Grand Place


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  • rcsparty profile photo
  • Reviews: 535

4 out of 5 starsUser Rating

2.5 out of 5 starsHelpfulness

Great location

This is a nice hotel in a great location. It's about 1 block from the GroteMarkt and very clse to the Royal Palace. We felt like we could easily walk anywhere. The rooms were very nice and the staff helpful. Definately one of the nice hotels that we have stayed at in Europe, for the money.

  • Opinion of Price: about average
Royal Windsor Hotel Grand Place

Royal Windsor Hotel Grand Place


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  • edwis profile photo
  • Reviews: 177

5 out of 5 starsUser Rating

2 out of 5 starsHelpfulness

perfect location / setting

stayed here 2x in recent years. both times got very good discounted rate off internet. excellent value, great breakfast buffet. one of the best. you can walk most places from here, but removed by 2 blocks from large crowds. good rooms / fabric over beds, chocolates, wine etc. nice cocktail lounge attached, beautiful lobby, with doorman.
highly recommend.

  • Opinion of Price: more expensive than average
  • Related to: Arts and Culture, Historical Travel, Luxury Travel
Royal Windsor Hotel Grand Place Photo: nice bedroom area

Royal Windsor Hotel Grand Place Photo: nice bedroom area

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  • MacDaddie profile photo
  • Reviews: 345

1 out of 5 starsUser Rating

Don't stay here!!!

Ok, I've stayed here three times. First stay was generally ok. next two were terrible and I vowed to never return.

The location for a weekend visit is great - but go to the Scandic Grand Place and you'll be much happier.

They charge a ridiculous amount for breakfast and it isn't very good. Rude service in the bar at night to match.

But the reason I won't return is the concierge and constant downright rudeness!!!

Rooms are small and don't have individual temperature controls and one week my room was a sauna. Workout room is a joke.

Unique Quality: None. Avoid.

  • Opinion of Price: more expensive than average

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  • SurfaceTravel profile photo
  • Reviews: 275

2 out of 5 starsUser Rating

not what it's hyped up to be

We stayed there twice. We had chosen this hotel from Leading Hotels of the World. We were disappointed; it does not live up to the standard we have experienced at other LHW hotels. Don't get me wrong, the rooms and the central location are great, and it is great value for money. It is worth staying there for the price, and if that is all I could afford, I would stay there again. But we were looking for a world class hotel, as promised by LHW and the hotel's web site, and it was the service that lets this hotel down. The doorman noticed us but did not open the door; the counter clerk handed us the keys, but no one automatically showed us to our rooms; when I needed to talk to a concierge or the counter people, there was always a wait. We had to sit in the lobby for 20 minutes before there was a room available. We had a complaint about something minor, I forget what, and we had to wait an hour for it to get fixed.

When we got back, I wrote a letter of complaint to LHW. They replied, copying the hotel manager. The hotel gave us a voucher for a courtesy night there to try them again.

Seven months later we were on our way to Bruges this time and we stopped overnight at the Royal Windsor again. They gave us a very nice junior suite indeed, but seven months on, and the service was as poor as ever. If you're looking for a good value hotel, this is it. (You have to bargain them down for a good rate; quote what you could get via Eurostar.) If you are looking for a great experience or merely good service, this is not it.

I once stayed at the Le Méridien around the corner a few years ago. That is where I would stay next time.

  • Opinion of Price: most expensive
  • Related to: Trains, Luxury Travel, Family Travel

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  • sswagner profile photo
  • Reviews: 770

4 out of 5 starsUser Rating

Expensive, but good service and location

We were able to get a discounted price due to the fact that we were staying there during the weekend. Hotel prices tend to be higher midweek due to the demand by EU personnel in this city. In fact, the midweek price can be double. Therefore, if you are travelling in this region and want to visit Brussels, try to plan a weekend stay. The hotel is a short walk to Grand Place. Outside the window of our hotel, we could see the spire of the city hall rising above the buildings.

  • Opinion of Price: more expensive than average
Royal Windsor Hotel Grand Place Photo: Royal Windsor Hotel

Royal Windsor Hotel Grand Place Photo: Royal Windsor Hotel


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  • hayworth profile photo
  • Reviews: 13

1 out of 5 starsUser Rating

You can do better - easily

My wife literally cried when she saw our room. She had a panic attack from claustrophobia. It was very small (small even for European standards) and had a garish red color scheme. (This was about 9 years ago). The lobby is very smoky and we had to pass through quickly while holding our breath. The room looked out at the wall of a dilapidated building, not that any side of the hotel would give you any kind of desirable view whatsoever. It's not too far of a walk from the Grand Place but there are better hotels nearby, both tourist and business. I've stayed at the Hilton and it's wonderful, although a bit of a hike from the Grand Place. The Radisson SAS and Marriott are on the North side of the Grand Place and are better choices, plus they are near the fun Christmas Market/festival during December. I've booked the Radisson SAS for next week and it looks top class. Skip this hotel.

Unique Quality: Small rooms, smoky lobby, short walk to Grand Place

  • Opinion of Price: more expensive than average

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  • stevekeanu profile photo
  • Reviews: 4

3 out of 5 starsUser Rating

(NOT THAT) LUXURY STAY

i booked a room on hotels.com (best value i got) march 2004 for 110€ / night - special price week-ends.
I was very disappointed by the smallness of the room, but otherwise it was spotless and well equipped.

WARNING: avoid to have a room on the street side, it's extremely noisy and unpleasant during the whole night!

Unique Quality: Central location , near the Central Station, not really a 5 stars hotel as in Paris, London or Geneva, but nice

  • Opinion of Price: about average

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  • Nobbe profile photo
  • Reviews: 1172

3 out of 5 starsUser Rating

Royal Windsor

Royal Windsor Hotel is a 5-star hotel situated near historic Grand Place. Ideally located, the Congress Center, Central Station, Sablon Square, EEC, shopping galleries and business district are all within walking distance.

Unique Quality: The hotel got 266 rooms & suites tastefully decorated. Amenities include 24-hour room service, business center with high-speed internet access, laundry and valet service, private limousine service on request, non-smooking floors, underground parking and fitness club with sauna.

  • Opinion of Price: N/A
  • Related to: Family Travel, Business Travel, Luxury Travel
Royal Windsor Hotel Grand Place Photo: Royal Windsor

Royal Windsor Hotel Grand Place Photo: Royal Windsor


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  • sourbugger profile photo
  • Reviews: 2954

3 out of 5 starsUser Rating

4.5 out of 5 starsHelpfulness

The Kylie Minogue hotel

Royal Windsor Hotel Grand'Place

In December 2003, we stayed at this usefully located five-star hotel. Although the address is ?Grand place? it is actually a couple of blocks away and does not enjoy a glorious view of the square at all.

The standard rooms are a little on the small side, but like Kylie Minogue, they are cute and perfectly finished.

The public areas are adequate and the service quietly efficient.

As the hotel is mainly used by businessmen and visiting politicians and the like, at holiday times and in August you can get some stunning discounts if you look around the websites. For instance we had a room that had a rack rate of 425 Euro for only 99 Euro a night inclusive (No Breakfast)

  • Opinion of Price: more expensive than average
Royal Windsor Hotel Grand Place Photo: Small,  but perfectly formed accommodation

Royal Windsor Hotel Grand Place Photo: Small, but perfectly formed accommodation


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Forum Posts

Le Plaza, Le Meridien or Metropole Hotel???

by ruthkell

Which of these hotels is in the best position to see the sights and be near the best nightlife in Brussels?? Which hotel is the nicest??? Thanks.

RE: Le Plaza, Le Meridien or Metropole Hotel???

by Sjalen

I've never stayed in any of them since I lived in Brussels, but they are all central and near the nightlife. Metropole has very mixed reviews as a hotel but we used to go there a lot just for a drink as its bar/cafe is fantastic with its gold interior!

Meridien is closer to the Central station than the others two and not in the immediate "downtown", especially if you plan to visit the Antoine Dansaert area for nightlife. But even Meridien has easy walking distance to that.

RE: Le Plaza, Le Meridien or Metropole Hotel???

by SurfaceTravel

Of the three, I've only stayed in Le Méridien, which is excellent. It is across the street from Gare Centrale and two blocks from the Grand Place. Although listed in Leading Hotels of the World, avoid the Royal Windsor Hotel. Their service is awful.

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Nobbe profile photo

 The hotel got 266 rooms & suites tastefully decorated. Amenities include 24-hour room service, business center with high-speed internet access, laundry and valet service, private limousine service on request, non-smooking floors, underground parking and fitness club with sauna. 

1105 members live in Brussels

 

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 Royal Windsor Hotel Grand Place

We've found that other people looking for this hotel also know it by these names:

Royal Windsor Brussels
Hotel Royal Windsor

Address: 5 Rue Duquesnoy, Grand Place, Brussels, 1000, Belgium

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