| Hotel Rating: |  | | Satisfaction: |    | | Reviews: 11 | Photos: 10 | | 5 Rue Duquesnoy Grand Place |
 | Brussels Royal Windsor Hotel Grand Place Reviews | 1 - 10 of 11 |  |
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 | Royal Windsor Hotel Grand Place: not what it's hyped up to be
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We stayed there twice. We had chosen this hotel from Leading Hotels of the World. We were disappointed; it does not live up to the standard we have experienced at other LHW hotels. Don't get me wrong, the rooms and the central location are great, and it is great value for money. It is worth staying there for the price, and if that is all I could afford, I would stay there again. But we were looking for a world class hotel, as promised by LHW and the hotel's web site, and it was the service that lets this hotel down. The doorman noticed us but did not open the door; the counter clerk handed us the keys, but no one automatically showed us to our rooms; when I needed to talk to a concierge or the counter people, there was always a wait. We had to sit in the lobby for 20 minutes before there was a room available. We had a complaint about something minor, I forget what, and we had to wait an hour for it to get fixed.
When we got back, I wrote a letter of complaint to LHW. They replied, copying the hotel manager. The hotel gave us a voucher for a courtesy night there to try them again.
Seven months later we were on our way to Bruges this time and we stopped overnight at the Royal Windsor again. They gave us a very nice junior suite indeed, but seven months on, and the service was as poor as ever. If you're looking for a good value hotel, this is it. (You have to bargain them down for a good rate; quote what you could get via Eurostar.) If you are looking for a great experience or merely good service, this is not it.
I once stayed at the Le Méridien around the corner a few years ago. That is where I would stay next time. Theme: HotelPrice: US$180 and up » Currency ConverterComparison: most expensivePhone: +32 2 505 5555Directions: From Gare Centrale (Central Station), go one block north-west away from the station's main doors, then turn left and go three blocks south-west. It is a seven minute from the station. The hotel is two blocks from Grand Place.Website: http://royalwindsorbrussels.com Other Contact: resa.royalwindsor@warwickhotels.
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We booked the Royal Windsor from Expedia, and were VERY happy with the hotel. Because we were in Brussels on a weekend night, when the hotel prices are significantly reduced, we got to stay at a glorious hotel for a reasonable price.
We were on the "Godiva" floor, and the rooms were wonderful. Wood pannelling and shutters on the windows, a nice, comfy bed, and beautiful fixtures in the bathroom.
I would highly recommend this hotel to weekend visitors to Brussels. It's also near the train station. (The price below reflects the weekend rate (per room, not per person) we paid through Expedia.)
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| Royal Windsor Hotel Grand Place: Royal Windsor
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 Royal Windsor by Nobbe
The hotel got 266 rooms & suites tastefully decorated. Amenities include 24-hour room service, business center with high-speed internet access, laundry and valet service, private limousine service on request, non-smooking floors, underground parking and fitness club with sauna. Theme: HotelPhone: +32 (2) 505 55 55Directions: Between Central Station, Grand Place and Musees des Beaux Arts. Really close to the church Chapelle de la Madelaine.Website: http://www.royalwindsorbrussels.com/
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