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Rue des Palais 108-110, Brussels, 1030, Belgium
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Worst hotel I ever stayed in.
In two weeks our sheets were not changed once. The floor was not swept once and was very dirty. There was small broken glass pieces on the floor that twice were stuck in my feet. The bathroom sink did not drain and was dirty. The fitness room was women only all morning so unusable. The cleaning staff came before 10:30 am everyday and if we were still in the room never came back later to clean. Once we came back about 11:30 am and the staff left the window open and the stove on with packages on top. Had we not come back there would definitely have been a fire. Also with the window open anyone could have entered as our room had a walkway to the window from all the adjacent buildings. Our room being immediately above the fitness room, loud techno music came from below everyday 8 am to almost 11:30 pm. The neighborhood is definitely not safe at night, twice cars nearby were broken into. The hotel is very near the Red Light District, not good, we were afraid to walk to the hotel at night! The advertised laundry facilities did not work so we had to use the local laundry, where we were cussed at for one hour straight by a crazy man. The phone could not call out externally. The shower is unusable as water will spray all over the bathroom. The safe was broken. Only one staff member could speak a little English, understandable but inconvenient. I observed the staff making fun of other guests immediately in front of me. The hallway had a very bad chemical smell. It was the worst hotel I have every stayed in. The price was far too much for the quality of the hotel.
Unique Quality: Spacious room. Free wired internet. Large free fitness area.
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Spacious room. Free wired internet. Large free fitness area.
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