Villa Roka

Glazne Str., 37 B, Bansko, 2770, Bulgaria
(4 star hotel)
#11 of 121 hotels in Bansko
Terrible (1.0 out of 5.0) 1 review
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Based on 31 reviews
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Value Score

Poor Value

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Tags

Spa and Resort Adventure Travel Skiing and Boarding
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A hotel to avoid

Terrible (1.0 of 5.0 stars)
by written on February 26, 2008

We booked 2 rooms through the Internet and after seeing the - believe me - misleading Internet site... We thought that it was going to be a minimal style hotel but we faced an industrial type of hotel with serious issues of maintenance. The rooms were not as expected, dirty walls, damaged doors, ugly bathroom and humid ceilings from the bathroom of the top floor. What was outrageous though was the quality of service... The staff was simply rude. No intention to provide any kind of service, you felt as you were doing them a favour to stay there. Dinner was crap, "squeezed" between 18:00 and 20:00, with a variety of tasteless food. Breakfast was the same... The spa center was not so bad but if you have visited a couple of quality spa centres you would realize it is nothing special. In every aspect of the hotel you would find an unprofessional approach. We paid 70 € per room - I would suggest to everyone that reads this to avoid this hotel.

Nearby Villa Roka

Villa Roka

We've found that other people looking for this hotel also know it by these names:

  • Villa Roka Hotel Bansko

Address: Glazne Str., 37 B, Bansko, 2770, Bulgaria

Amenities at Villa Roka

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Business Services
  • Kids Activities
  • Continental Breakfast
  • Suites
  • Shuttle Service
  • Bar / Lounge
  • Free High Speed Internet

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