Hotel Kastel

Mihovilova sirina 5, Split, 21000, Croatia
#8 of 523 hotels in Split
Terrible (1.0 out of 5.0) 1 review
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Credit cards not accepted

Terrible (1.0 of 5.0 stars)
by written on April 11, 2011

2 of us wanted to make a reservation few days before the trip, but the lady said there is no need, since it is April and there are plenty of rooms available. When we got there the receptionist said there are no rooms available. "How come?", we asked. "Well, a group of tourists came that same day". Then she offered us a tiny room right next to the reception desk, with no normal window, but a small one, placed high, out of reach. We refused. Then she "remembered" there was additional room available, on the floor. This one was ok. It seemed to us that bed sheets weren´t very well cleaned and 2 towels were dirty with a couple of hairs on it. While climbing upstairs we noticed dirty spots on almost every room door. But, the most iritating thing was that they wouldn´t let us pay with credit card. "We prefer cash", receptionist said. "Everyone pays in cash", "We are not handling credit cards very well" - those are some of her comments. The best one is that "when you don´t take breakfast (only sleep over) then especially they accept cash only". I asked does that mean they don´t have POS machine or? She said they have it, but don´t use??!! I just couldn´t believe. And just to make sure I understood it right, I asked the same question 2 different receptionist cause we stayed there for 2 nights - same answer. And the price is definitely too high. It is a total lack of respect toward tourists, unprofessional way of doing business and I was ashamed that it took place in my country. Such a waste of so beautiful location.

Nearby Hotel Kastel

Hotel Kastel

We've found that other people looking for this hotel also know it by these names:

  • Kastel Hotel Split
  • Hotel Bed And Breakfast Villa Kastel 1700

Address: Mihovilova sirina 5, Split, 21000, Croatia

Amenities at Hotel Kastel

  • Room Service
  • Kitchenette
  • Airport Transportation
  • Free High Speed Internet

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