i've been in this hotel june 2011, for 2 nights.
the hotel service and room where very good.
the location is a bit far from zagreb center, it's possible to use taxi or tram but far to walk.
for people who like the distance it's a good place to stay in.
Unique Quality: the view from high floors is great, i got the 19th floor (the highest) veiw of the north side of zagreb, including zagreb cathedral and the old city area.
I stayed three nights in this hotel. The service was excellent. A nice concierge offered to put me in wing overlooking the old town. So, at night, I could see the old town and the lights illuminated the towers of the Cathedral.
Unique Quality: The quality of facilities were as expected of hotels of such class. However, it is a little out in the suburbs. I took the trams to and fro the hotel, so as to see how the local get around. Walk for 15 minutes, ten as claimed to reach it.
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Address: Trg Sportova 9, Zagreb, 10000, Croatia