I spent 3 memorable nights at the Hilton a couple of weeks ago. There was no way that I would get to Nicosia and book elsewhere. Steadily top of every other hotel in Nicosia, it prides for its high standards and goals. Indeed regarding this year’s World Travel Awards the Hilton ranks first and has secured not only 1 but 2 Awards as the Leading Hotel, and also the First Leading Business hotel in the entire island. Undoubtedly it is the best choice for a hotel in Nicosia.
LOCATION: Centrally located on one of the highest points of the city. On foot, it is a pleasant 15 minute stroll to the shopping area. Taxi fee €6.00 to €8.00. Buses #158, 160 or 166 from right outside the hotel take you to Solomou Square for €1.50. Use the Intercity green buses for Larnaca for €4.00 - 45 minutes. For Ayia Napa, Limassol or Paphos (€5 to €7 one way) the bus stop is a few metres on the opposite side.
CHECK-IN: Efficient and swift. The bag was carried upstairs much before I came in the room.
STAFF & MANAGEMENT: When I return to the Cyprus Hilton I feel like home. I have several friends and many acquaintances here so the welcoming is always warm. Regretfully due to the detrimental financial climate that Cyprus now finds itself in, alike many other businesses the Hilton had also been influenced adversely and I noticed people from the staff missing. The unity and understanding of the staff struggling even with less people to meet the demands of their guests impressed me. I came across optimistic people, positive energy and high spirits -the spirit of Cypriots in times of turbulence. An unbeatable team, many of whom are multilingual experts and the percipient observer notices instantly the value of these people and how they perceive to make guests feel at home. You don’t have to be a repeater to feel this exceptional personalized treat. You feel it even if you come here for the first time. The human side of this hotel is remarkable and makes the difference.
INTERIOR: Classic touch of luxury, elegance and glamour that travels you. It pays to go around and spot these details yourselves. Starting from the impressive lounge where guests can take their afternoon tea over the sounds of soft music, to the Paddock bar for a drink and its relaxing atmosphere. Then walking towards the lifts there is no way you expect them to be so ostentatious but they are and it is a fact. On the way you come across some awesome boutiques which the hotel houses on the ground floor promenade. You might get the impression that everything out here costs a fortune but on the contrary I have noticed some excellent bargains and the prices are reasonable.
ROOM: Being a frequent guest I was upgraded to a King Hilton Executive, a 30m² room. There was a long welcoming message left for me on the big flat TV screen, and a laptop on the corner desk table. I noticed the Wi Fi was way faster than the previous time I was here a few months back and using it now was like working from home. The demanding businessman can find no other accommodation of such comfort, with so many functional amenities, eloquent silence in amazing ambience in the whole of Nicosia.
The balcony overlooked the side of the pool garden. The usual warm tones of the interior, spacious and airy, impeccably clean and comfortable. I could not wait for the afternoon, the time I was enjoying my 2nd cup of coffee the sun flooding the room with light creating a warm and pleasant ambience. The king bed huge and soft with big fluffy pillows guarantees a good night sleep. Amenities like coffee/tea facilities, audible alarm, a huge flat TV with both standard Network & Premium (HBO,CNN, ESP). An iron board is always handy, a minibar, two phones one with Dataport. Delivery of local Newspapers plus a Video Cassette Recorder.
BATHROOM: A good size standard in general bathroom with tiled floor and walls, a marble wash basin and a hand-held shower, but nothing clamorous. Toiletries are outstanding (Peter Thomas Roth) smell tangerine and favourite of mine, but I have to admit one tube of shower gel is too little. The size is small and the content of this small size is by far not enough. (Call housekeeping and you will have one or two extras). Bigger in size toiletries are given to the Really Top Executive Suites though!
Robes, slippers, and the usual amenities like a magnified mirror, hair dryer, scales are provided. Due to this bad financial climate in Cyprus, (guests should have this in mind and be understanding) several of the ladies I knew in the housekeeping had to be dismissed. I missed Elena’s Oltu amazing decorations in the bathroom and bed. She was dismissed with several more. These extra touches of housekeeping service are missing. If you need a late afternoon housekeeping service, just call. Otherwise this is not at the moment provided…at least I have not seen the afternoon service during the time I was here. I also urge guests to let the management know of a demand they have instead of waiting until they get home and write a negative comment. This can only break the spell of your holidays.
BREAKFAST: Breakfast is taken in the Fontana, the Signature Restaurant of the Hilton, popular in the entire island. Not even once had I read something negative regarding the Fontana. Breakfast was rich and adequate as always with anything one could imagine. There were plenty of normal/healthy option counters on hot/cold dishes. There is so much out here, enough to fill you up till dinner. Nice presentation, impeccable service, excellent quality.
EXECUTIVE LOUNGE: A complimentary option of snacks, beverage and dessert with breakfast included. All guests of the executive wing have access to this smart lounge which is quite popular. In reality it provides snacks and nibbles. (Of course coffee/tea facilities, bottled water and juices, bars of cereals and fruit are provided the day long). Comfortable and cozy ambience to relax, read a book even work on the computers that are provided there. It serves also like a work/study room.
HHONORS: Late checkout upon availability, Free use of the Hiltonia Health Club, Local Newspaper and many more are only a few of the benefits a member can enjoy.
THE HILTONIA CLUB: Unbelievably popular with locals because it has everything one could ask for, but unfortunately there are times when it becomes really noisy out there. I used it daily this time, talked with passionate members but I believe these members should learn to follow some rules. Equipment and facilities are of high standards but if there is such noise …I am really sorry!
The Steam Bath, the Jacuzzi, the Sauna & Indoor Pool are the other facilities that I used extensively and they are excellent.
From the long list of therapies I can recommend the Executive Massage. My therapist Elena managed to release all tension with her techniques and the result was amazing. Try it if you can afford this extra pampering.
WI FI: It is free in all public areas including the outdoor pool area for all guests -not a fast connection though! It is free in for Hilton HHonors Gold and Diamond members only.
WEDDING VENUES: The first and best hotel that is so popular with wedding venues in Nicosia. You see, weddings are a big social event in Cyprus and are inherent in the culture. *
In a nutshell, it was another memorable stay. If you want to pamper yourselves, do spend some days out here. Keep the good work up guys and thank you for making me feel like home.
You can check how I comment on the Restaurants through the appropriate link.
I agree with all other reviews for this hotel. The spa, pool, restaurants, and gym were fantastic. I would like to point out, however, that the television service is terrible. The hotel allows eight free channels, with only one channel being in English (CNN). Satellite channel access can be purchased for six dollars for three hours, but considering that two and three star Hilton hotels in the United States offer 20-25 channels from free, this price is outrageous. Likewise, the hotel charges high prices for intenet access and access to the spa. Again, I have had these amenities free at lesser rated Hilton hotels in the United States.
Unique Quality: The pool, gym, and spa are the best I've ever seen in a hotel. The breakfest buffet was outstanding.
Its' not easy to rate an Hilton, the brand is reknown and nobody expect anythging less than perfect ... this Cyprus one is no exception: clean, big, expensive enough, good meal and superbar, small shopping gallery for shopping hardcore fanatics, kind staff, nice location ... what else ? oh yes, outdoor and indoor pools.
Unique Quality: Delightful sandwiches at the bar !!
I first stayed in the Holiday Inn, inside the old city, nice because close from interesting touristic area, but quite far from Nicosia "business center" which is in the old city.
At Holiday Inn, price was 84CYP, reduced after bargaining to 74CYP.
Castelli Hotel is close by, about 70CYP, you can use indoor pool and sport facilities of Holiday Inn for free, but room much more smaller.
Classic Hotel is a little cheaper but the rooms are micro and very noisy.
Hilton is out in the new city, and price negotiated to 70CYP (you can get it down to 62 pounds if you stay over a full month, which was not my case)
PHONE is damn expensive in hotels (0.16CYP) same for internet (5CYP/45mn), fax is the cheapest international communication mean in a hotel!
I can´t speak about that cause I´m living in the house that I rent. But i can tell that there are some good hotels like 'Hilton', 'Holiday Inn', 'Philoxenia', but they are a little bit expensive (they are 5 stars hotels. I don´t know anything about lower quality hotels).
12, Prince Charles Street, Nicosia
94 Rigenis St., Nicosia
Archbishop Makarios III Avenue, Nicosia
Griva Dighenis Avenue, Nicosia
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Address: Archbishop Makarios III Avenue, Nicosia, 1516, Cyprus