Cyprus Hilton

Archbishop Makarios III Avenue, Nicosia, 1516, Cyprus
(5 star hotel)
#2 of 19 hotels in Nicosia
Excellent (4.5 out of 5.0) 7 reviews
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DavidBotts's Profile Photo

Nice Hotel

Best (5.0 of 5.0 stars)
by written on July 7, 2015

This is a nice, older Hilton situated within a long walk from the walled city. You will want to take a bus or cab to visit the historic district. The grounds are well kept, the pool is nice and large, the restaurant is good, and the executive lounge is fine. There is a health club onsite which the locals also use. There are many shops on the property, although a few are empty due to the economic slowdown. The staff are great. Thus is not a trendy place, but a solid place to stay when visiting Cyprus if you are not planning to stay over in the beach towns. Nothing but good things to say about the hotel. We stayed for a week using our Hilton Honors points.

Unique Quality: Lots of marble - a classy place.

greekcypriot's Profile Photo

Outstanding Customer Service!

Best (5.0 of 5.0 stars)
by written on June 6, 2015

The Only 5-star hotel in Nicosia and the Best Choice!

Instantly I felt the new changes and the upgrading of services from the moment I walked in. Being at the Cyprus Hilton is like being at home –without the pressure, the responsibility or the obligations. And as I mostly travel unaccompanied, I can come here on my own but never feel alone. I find it unique in Cyprus –a hub of business and pleasure activities and the capital’s premier meeting place.
It is not just a superb hotel, but one of the 25 Hilton worldwide properties recognized and awarded at World Travel Awards in Europe 2014.

LOCATION: As a hotel geared predominantly to business clientele, the location makes it the ideal point with only a 15 minute walk to the shopping streets and cultural sites of the city center.

CHECK-IN: Being a repeater it is like walking home. Maria whom I know for years, was behind the reception this time and the welcome was warm and friendly as always. Check-in was swift and efficient, just a signature and my luggage was directly taken up to the room. I was escorted to the lobby lounge for a drink and had a friendly chat with a couple of staff members.

STAFF/SERVICE: Once again, I experienced an unparalleled level of excellent service starting from the concierge, front desk, housekeeping, restaurant staff, SPA and management. Being professional, they know well how to spoil their guests and make them feel important and valued. True team spirit, trained and engrained from the top down. Across the hotel and within each department I noticed something in the air this time, more like a family feeling than a corporate culture.

AMBIENCE: Classic elegance. The spacious and impressive Lounge and the Paddock bar send out a relaxing atmosphere. Moving on towards the executive wing, you cannot help but be impressed with the ostentatious lifts and the whole of that corner. Then there is the ground floor promenade with its owesome boutiques and the Hair and Beauty Salon. We usually believe that one has to be well-off to enter. This does not exist here it is a wrong impression. Spare a moment and check for yourselves. There are excellent bargains.

JUNIOR SUITE: On this visit, I spent 4 amazing nights at the corner suite #472.
The suite was huge and gorgeous, (67m²/721sq.ft) stylish and classy, with a king-sized bed and a separate seating area. The leading patio door windows opened to a small balcony that overlooked part of the back garden. With access to the Executive Lounge and with high-speed internet I was totally spoilt. Nothing was missing, am eloquent silence in an amazing ambience.

BATHROOM: Spacious with a separate bathtub and a walk-in shower, an extensive mirror, a pot of flowers, robes and slippers, and the amazing Peter Thomas Roth set of toiletries. These products smell fresh tangerine and are way too refreshing. I simply love them.

WI FI: Free in the communal (lobby, pool, bars).
In-Room Internet Access is free only to the Hilton HH Honor Members. Check benefits. Subscription for 24 hours is €15.00 and for 72 hours - €45.00.

RESTAURANTS: Taken at the Fontana, breakfast here is a delectable feast. Anything one can imagine. There is of course the option of healthy breakfast appealing to guests with specific dietary preferences.

FONTANA: Fabulous and pleasant ambience. With several awards in his record the Executive Chef de Cuisine Andreas Georgiou and his professional team of Chefs have taken the cuisine to another level. The menu is varied to suit all tastes. The buffet includes both traditional and international dishes, healthy and vegetarian options.

SWIMMING POOL: The urban oasis of Nicosia! The outdoor swimming pool is the all-time favorite meeting place for both guests and locals who seek an oasis in the city center. I spent most of my time lazing out here this time enjoying the high quality service, comfortable sunbeds and pleasant ambience. I consider it the best choice for the warm summer days.

FITNESS CENTRE & SPA: The Hiltonia Club is the most refined health and fitness club of the city. It is extremely popular with locals and its members reach the 500 per year in winter while in summer it exceeds the 600. It offers a variety of sports classes for all ages. Guests can enjoy most of the facilities complimentary.
The SPA is the perfect place to relax and forget your worries, whether you choose to indulge in a massage to release built-up tension, a facial to soothe sunburnt holiday skin, or an aromatherapy treatment to calm mind, body and spirit.

From the long list of therapies I opted for the totally new Caviar treatment. The package includes an Eye, Neck and Decolette mask. It instantly gave the skin a brightening boost and rejuvenation. I highly recommend it.

BUSINESS CENTRE: A fully equipped centre with 24 hour services. For guests’ convenience, computers, color printer, scanner and high-speed internet are provided, while the team is always at the disposal of guests for any help or information they may need.

IN ALL: I cannot think of a single fault that failed to impress. The hotel manager and members of the management were highly visible, active members of the team which demonstrates an honest dedication to quality and service.
So, if you want to pamper yourselves and experience all what I describ above, then this is the right place to be. A big ‘thank you’ goes to the entire team who contributed in making my stay once again one to remember.

greekcypriot's Profile Photo

Classy, Unparalleled Service, - A STEADY VALUE!

Best (5.0 of 5.0 stars)
by written on October 27, 2013

I spent 3 memorable nights at the Hilton a couple of weeks ago. There was no way that I would get to Nicosia and book elsewhere. Steadily top of every other hotel in Nicosia, it prides for its high standards and goals. Indeed regarding this year’s World Travel Awards the Hilton ranks first and has secured not only 1 but 2 Awards as the Leading Hotel, and also the First Leading Business hotel in the entire island. Undoubtedly it is the best choice for a hotel in Nicosia.

LOCATION: Centrally located on one of the highest points of the city. On foot, it is a pleasant 15 minute stroll to the shopping area. Taxi fee €6.00 to €8.00. Buses #158, 160 or 166 from right outside the hotel take you to Solomou Square for €1.50. Use the Intercity green buses for Larnaca for €4.00 - 45 minutes. For Ayia Napa, Limassol or Paphos (€5 to €7 one way) the bus stop is a few metres on the opposite side.

CHECK-IN: Efficient and swift. The bag was carried upstairs much before I came in the room.

STAFF & MANAGEMENT: When I return to the Cyprus Hilton I feel like home. I have several friends and many acquaintances here so the welcoming is always warm. Regretfully due to the detrimental financial climate that Cyprus now finds itself in, alike many other businesses the Hilton had also been influenced adversely and I noticed people from the staff missing. The unity and understanding of the staff struggling even with less people to meet the demands of their guests impressed me. I came across optimistic people, positive energy and high spirits -the spirit of Cypriots in times of turbulence. An unbeatable team, many of whom are multilingual experts and the percipient observer notices instantly the value of these people and how they perceive to make guests feel at home. You don’t have to be a repeater to feel this exceptional personalized treat. You feel it even if you come here for the first time. The human side of this hotel is remarkable and makes the difference.

INTERIOR: Classic touch of luxury, elegance and glamour that travels you. It pays to go around and spot these details yourselves. Starting from the impressive lounge where guests can take their afternoon tea over the sounds of soft music, to the Paddock bar for a drink and its relaxing atmosphere. Then walking towards the lifts there is no way you expect them to be so ostentatious but they are and it is a fact. On the way you come across some awesome boutiques which the hotel houses on the ground floor promenade. You might get the impression that everything out here costs a fortune but on the contrary I have noticed some excellent bargains and the prices are reasonable.

ROOM: Being a frequent guest I was upgraded to a King Hilton Executive, a 30m² room. There was a long welcoming message left for me on the big flat TV screen, and a laptop on the corner desk table. I noticed the Wi Fi was way faster than the previous time I was here a few months back and using it now was like working from home. The demanding businessman can find no other accommodation of such comfort, with so many functional amenities, eloquent silence in amazing ambience in the whole of Nicosia.

The balcony overlooked the side of the pool garden. The usual warm tones of the interior, spacious and airy, impeccably clean and comfortable. I could not wait for the afternoon, the time I was enjoying my 2nd cup of coffee the sun flooding the room with light creating a warm and pleasant ambience. The king bed huge and soft with big fluffy pillows guarantees a good night sleep. Amenities like coffee/tea facilities, audible alarm, a huge flat TV with both standard Network & Premium (HBO,CNN, ESP). An iron board is always handy, a minibar, two phones one with Dataport. Delivery of local Newspapers plus a Video Cassette Recorder.

BATHROOM: A good size standard in general bathroom with tiled floor and walls, a marble wash basin and a hand-held shower, but nothing clamorous. Toiletries are outstanding (Peter Thomas Roth) smell tangerine and favourite of mine, but I have to admit one tube of shower gel is too little. The size is small and the content of this small size is by far not enough. (Call housekeeping and you will have one or two extras). Bigger in size toiletries are given to the Really Top Executive Suites though!

Robes, slippers, and the usual amenities like a magnified mirror, hair dryer, scales are provided. Due to this bad financial climate in Cyprus, (guests should have this in mind and be understanding) several of the ladies I knew in the housekeeping had to be dismissed. I missed Elena’s Oltu amazing decorations in the bathroom and bed. She was dismissed with several more. These extra touches of housekeeping service are missing. If you need a late afternoon housekeeping service, just call. Otherwise this is not at the moment provided…at least I have not seen the afternoon service during the time I was here. I also urge guests to let the management know of a demand they have instead of waiting until they get home and write a negative comment. This can only break the spell of your holidays.

BREAKFAST: Breakfast is taken in the Fontana, the Signature Restaurant of the Hilton, popular in the entire island. Not even once had I read something negative regarding the Fontana. Breakfast was rich and adequate as always with anything one could imagine. There were plenty of normal/healthy option counters on hot/cold dishes. There is so much out here, enough to fill you up till dinner. Nice presentation, impeccable service, excellent quality.

EXECUTIVE LOUNGE: A complimentary option of snacks, beverage and dessert with breakfast included. All guests of the executive wing have access to this smart lounge which is quite popular. In reality it provides snacks and nibbles. (Of course coffee/tea facilities, bottled water and juices, bars of cereals and fruit are provided the day long). Comfortable and cozy ambience to relax, read a book even work on the computers that are provided there. It serves also like a work/study room.

HHONORS: Late checkout upon availability, Free use of the Hiltonia Health Club, Local Newspaper and many more are only a few of the benefits a member can enjoy.

THE HILTONIA CLUB: Unbelievably popular with locals because it has everything one could ask for, but unfortunately there are times when it becomes really noisy out there. I used it daily this time, talked with passionate members but I believe these members should learn to follow some rules. Equipment and facilities are of high standards but if there is such noise …I am really sorry!
The Steam Bath, the Jacuzzi, the Sauna & Indoor Pool are the other facilities that I used extensively and they are excellent.

From the long list of therapies I can recommend the Executive Massage. My therapist Elena managed to release all tension with her techniques and the result was amazing. Try it if you can afford this extra pampering.

WI FI: It is free in all public areas including the outdoor pool area for all guests -not a fast connection though! It is free in for Hilton HHonors Gold and Diamond members only.

WEDDING VENUES: The first and best hotel that is so popular with wedding venues in Nicosia. You see, weddings are a big social event in Cyprus and are inherent in the culture. *

In a nutshell, it was another memorable stay. If you want to pamper yourselves, do spend some days out here. Keep the good work up guys and thank you for making me feel like home.

You can check how I comment on the Restaurants through the appropriate link.

A mixed bag

Good (3.0 of 5.0 stars)
by written on August 11, 2006

I agree with all other reviews for this hotel. The spa, pool, restaurants, and gym were fantastic. I would like to point out, however, that the television service is terrible. The hotel allows eight free channels, with only one channel being in English (CNN). Satellite channel access can be purchased for six dollars for three hours, but considering that two and three star Hilton hotels in the United States offer 20-25 channels from free, this price is outrageous. Likewise, the hotel charges high prices for intenet access and access to the spa. Again, I have had these amenities free at lesser rated Hilton hotels in the United States.

Unique Quality: The pool, gym, and spa are the best I've ever seen in a hotel. The breakfest buffet was outstanding.

mauro_pd's Profile Photo

Hilton style

Great (4.0 of 5.0 stars)
by written on August 6, 2006

Its' not easy to rate an Hilton, the brand is reknown and nobody expect anythging less than perfect ... this Cyprus one is no exception: clean, big, expensive enough, good meal and superbar, small shopping gallery for shopping hardcore fanatics, kind staff, nice location ... what else ? oh yes, outdoor and indoor pools.

Unique Quality: Delightful sandwiches at the bar !!

carolerica's Profile Photo

Different hotels in Nicosia

by written on May 22, 2004

I first stayed in the Holiday Inn, inside the old city, nice because close from interesting touristic area, but quite far from Nicosia "business center" which is in the old city.

At Holiday Inn, price was 84CYP, reduced after bargaining to 74CYP.

Castelli Hotel is close by, about 70CYP, you can use indoor pool and sport facilities of Holiday Inn for free, but room much more smaller.

Classic Hotel is a little cheaper but the rooms are micro and very noisy.

Hilton is out in the new city, and price negotiated to 70CYP (you can get it down to 62 pounds if you stay over a full month, which was not my case)

PHONE is damn expensive in hotels (0.16CYP) same for internet (5CYP/45mn), fax is the cheapest international communication mean in a hotel!

I can´t speak about that cause...

by written on August 25, 2002

I can´t speak about that cause I´m living in the house that I rent. But i can tell that there are some good hotels like 'Hilton', 'Holiday Inn', 'Philoxenia', but they are a little bit expensive (they are 5 stars hotels. I don´t know anything about lower quality hotels).

Nearby Cyprus Hilton

Cyprus Hilton

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  • Nicosia Hilton
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Address: Archbishop Makarios III Avenue, Nicosia, 1516, Cyprus

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Amenities at Cyprus Hilton

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Free Parking
  • Business Services
  • Pets Allowed
  • Suites
  • Bar / Lounge

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