Golden Tulip Nicosia Hotel and Casino

Dereboyu Street, Nicosia, Cyprus
(5 star hotel)
#5 of 19 hotels in Nicosia
Terrible (1.0 out of 5.0) 1 review
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An awful hotel, not 5.star, just 2-star hotel

Terrible (1.0 of 5.0 stars)
by written on July 13, 2011

An awful hotel, not five-star, is two-star hotel: room was dirty, dusty. Staff are lazy. not trained, dirty and arrogant and most of them do not understand English at all. non-smoking room was full of smoke. room was dirty and dusty, although the cleaning staff said they had cleaned. staff do not speak English. Some of them were arrogant, lazy and dirty. Chef of service touched fruit after he had touched some boxes on the floor, pressed the lift button. glasses in the breakfast room were dirty, which were actually ready to be used, although I showed staff the dirty glasses, but they just smiled and did not change the new clean glasses. they just stood around and talked to each other. room service did not understand English. every time when i wanted to order something, i had to call reception, after I talked to the room service and realised that they did not understand. i ordered one day fish, but I got meat. another day I ordered shrimps, I got meat. every day the cleaning staff forgot to give towel or shampoo or toilet paper or .... every day I had to call to ask for. A receptionist was arrogant, when i asked him where he can recommend me to go out in this area. he asked me where i wanted to go. I said I want go out for dinner and shopping. he asked me again and again where i wanted to go, I answered i did not know because i am not from here. that is why I asked him. He talked to me with arrogant voice and gave me a map of another area, which i could not use for this area where the hotel is. I told him that he said he knew. I asked him although he knew why he gave me that, he said because he did not have another map: funny answer. it was a horrible stay I have ever had in my life. I felt I was in a two-star hotel. staff were not trained, lazy and dirty.

Unique Quality: i did not use the swimming pool, because i heard some lady got fungal from the pool.

Nearby Golden Tulip Nicosia Hotel and Casino

Amenities at Golden Tulip Nicosia Hotel and Casino

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Free Parking
  • Business Services
  • Casino
  • Continental Breakfast
  • Free High Speed Internet
  • Spa
  • Bar / Lounge
  • Airport Transportation

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