A large group of us travelled here for my friends' wedding. Despite booking over 6 months in advance the hotel had double-booked them with a film crew. My friends were asked to change the wedding date to facilitate the film crew although not all guests would be there in time. We were given second class treatment throughout the celebration including an interruption during the wedding ceremony. There was an overall lack of privacy for the group and no special attempt was made to ensure it was a 'special' day.
The hotel has nice facilities and features which are completely overshadowed by rude service. The dining room was cold. Food had to be chosen in advance of the meal and portions were not large. Drinks were dear.