!st visit to Prague
by TripAdvisor Member JAWales
My friend and I recently stayed at the Ibis Old Town and would recomment it. The location was only a few minutes walk from the Old Town square and, as other people have said there is building work going on next door but this did not bother us at all. The staff were friendly and the rooms were very clean with comfy beds and a really good shower. The breakfast was also very good and was served from 6.30 - 12.00 (some people obviously sleep very late whilst on holiday!!) Somebody else had posted a comment that they had found the staff in the restaraunt a bit slow - we did not find this to be the case and as plates/baskets of food started to run low they were promptly replaced. We found a lovely little restaurant just off the Old Town Square called 'Mamma Lucy' that served Mexican and Pasta dishes and would recommend this to anyone. We were extremely impressed with Prague it is a very beautiful city and well worth a visit.
J Anderson
Great Service, Noise ruins it . . .
by TripAdvisor Member dtk2007
Stayed at the Ibis old town. The construction next door starts at 7AM and lasts until 7PM - the noise was unbearable one morning so they moved us to the other side which made a big difference. It was loud drilling, banging - jackhammer sounds (and I am on vacation for god's sake!!!). The rooms are small - a triple is too small for 3 adults. They say all rooms are the same size but they have a select number of suites which are one room - but bigger (basically the size of an average double room in the US which tend to be larger than euro. rooms). Location is good - 5 min walk to the old town square, but on a street that is not aesthetically pleasing (fine for us as it was actually nice to not be on a tourist hell street)!
The positives:
-Excellent Service - they handled my issue within 10 minutes - offered to put me up in another hotel.
-Cleanliness - place was clean, well kept.
- Price - reasonable
Negatives:
-small rooms (fine for 1 person or a cozy couple)
-construction noise - unbearable some mornings - if you sleep past 7am, you will be unhappy.
not impressed
by TripAdvisor Member JanFonda
I just spent a week at the Ibis Old Town and while it's not the worst
hotel I've ever stayed at, I was seriously unimpressed by their service. First of all, reception staff most of the time wouldn't talk
to or even look at guests unless spoken to directly. I know it's Central Europe, but still.... Bathroom had no tub, only shower, there
was no minibar, no coffee maker, no complimentary anything. As I was in town for a conference I had hoped to get some work done in the evenings, but was quite shocked to find out that internet access (which I as well as many others had thought would be free) cost a whopping 6 Euros an hour. Thanks for not telling us on the website. I feel that I could have gotten a better room for the same price, or at least a cheaper room of the same quality.
On the positive side, the hotel is very conveniently located near the Old Town, but also close to "normal" shops and restaurants. It was also very quiet despite the construction work that was done nextdoors.
Excellent location and hotel
by TripAdvisor Member Group4people
Stayed in this hotel for 3 nights over Easter. Although building work is going on next door we did not hear any noise although they were working over Easter. We stayed in non smoking rooms. Very clean, bathroom only had a shower, no bath which we knew before we arrived but this was excellent. Room decor and bedding was first class. Excellent choice of breakfast (we booked inclusive rate), staff were quick to clear tables and stock up on buffet table.
Did not use the restaurant on an evening but did use the bar area. Very good service. Safety deposit boxes were available at no extra charge. Storage of luggage was also available.
Hotel was in a very convenient position for walking to the Old Town Square, no need to use other transport.
Would definately use again.
Clean and comfortable
by TripAdvisor Member Twopeds
Not the cheapest hotel in the area but well worth paying a little extra. My room was immaculately clean and comfortable and the bathroom and shower were luxurious. The location is perfect for all the central sights.
Building work wakes you every morning, 19th May 2007
by TripAdvisor Member davmac007
Good location, nice hotel - BUT BE WARNED they have a major building site next door and the drilling starts early in the morning, it vibrates through the hotel bedrooms and is very very annoying. You will not get good nights sleep. I am staying 16th May till 20th May 2007
If you complain they will mpve you to a different room, but do you need the hassle?
Would advise a different hotel until the work stops.
Other than that the hotel is nice..