Never again
We arrived on a Tuesday, in the lashing rain. We waited for 35 minutes at reception whilst one member of staff dealt with a customer and another 4 stood around drinking tea.
Not a good start for 4 tired, cold, wet and hungry travelers.
Eventually, we were served and to our dismay, we were told that we must pay extra because we weren't members of hosteling international- (my card ran out the month before) something that wasn't advertised in the price. When asked if we needed sheets we declined as we had sleeping bags, to which we were told that we couldn't use them and would have to rent sheets.
If we hadn't been so weary, the bags would've been back on our backs for a trek for new accommodation in the pouring rain, however, none of use had the energy and so we conceded.
Upon arrival in the room we noticed the view. Then the smell. Then the filth of the place.
There were stains all over the beds, floor, walls and ceiling. I've seen more hygienic toilets in a prison tour I once did and the shower was utterly disgusting.
Normally I would be straight back to reception to complain but we were so tired that we just didn't care anymore.
We were told check out was 10am. At 9:50, a member of staff barged in on us and told us that if we weren't checked out in 5 minutes, that we would be charged another nights stay.
We proceeded down to reception and were greeted by two absolutely irate staff.
They told us that if we didn't pay for another nights stay, they would ring the Police.
We grudgingly paid and left on the first train we could.
5 star hostel?!!
I have stayed in many hostels, in many places and take the good with the bad but it's a rare occurance that I would actually dissuade someone from staying in a particular place but I will never set foot in that hostel again and I'm sorry to say, it was so horrific that it will be a while until I visit Copenhagen.
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