The rooms are dark, there aren't even enough lights to make it a bit more brighter. (apparently a big number of rooms have been renovated recently but we obviously got a room which still was unchanged since the 80s)
There is a strange smell in the rooms and the elevators sometimes. I have no idea where that comes from.
There's a humming noise all day and night which keeps you awake.
Breakfasts are not very inspiring, selection is small and rather boring.
There's no pool or spa area and just one German and one English TV channel.
Compared to other 4-star-hotels I've stayed in this was the worst with the worst cost-performance-ratio. The rates are incredible, the regular price of a standard double room is 228 EUR. We stayed in a "Business Room" with two bathrooms, a desk, a balcony and a couch. I don't want to know what the regular price for this would have been. Luckily we didn't have to pay for the hotel so I stop complaining now ;-)
The only big advantage this hotel has is its location. It's located directly at Vesterport S-train station which means within a 5 minute walk you're at Tivoli, Strøget, Town Hall Square and the main station.
The good thing about our room was that we had a balcony with a view over Copenhagen and two bathrooms.
