We had several items stolen from our luggage from the room on the last day of our visit. As we realised that after leaving the hotel, the customer services (worst I have ever seen) refused to do anything. They won't even let us have a copy of their complaint procedure despite several requests! We did not even hear an apology. They were quite happy to say in essence that as there is no proof they won't do anything. But we must go and visit them again soon.
This was enough to ruin our holiday. This trip was for our daughter's birthday who lost a new £70 dress among the items stolen.
Otherwise, this hotel is a very long distance away from the park, the rooms are very basic and appeared unclean with smelly bathroom. The food was not very good and extremely overpriced. A small bottle of water was 3 euros!
I would not stay here again.
Unique Quality: Cheaper than the other disney hotels - but still very poor value for money
I read some of the reviews on the Santa Fe before I travelled and was a little worried to say the least. However I was more than pleased with the hotel, its staff & facilities. When we arrived we didnt have to wait at all, the receptionist was very helpful & gave us all of the information we needed for our stay. The room was just outside the hotel entrance, the rooms are all in little blocks & I suppose for some can be a little difficult to find straight away but once we knew where we were it was easy. The review i had read said the rooms were dirty & cold but ours was lovely & warm and very clean. There was a kettle although no other tea/coffee facilities so luckily I had already gone prepared with my own tea bags etc. Our tv remote wasnt working so we rang the reception & within 15 mins a member of staff were at our room with new batteries. The meals were very good, although we found the meals everywhere were expensive, fortunately we had the vouchers which we got with the package of the holiday. There was plenty of choice & the staff were very friendly. Dont be put off by the long queues as they go down very quickley. Overall a very good hotel, basic but all you need for the length of your stay, no point spending alot of money on expensive hotels when youre not going to be in it very long.
Eurodisney non può non piacere. Non sono stata a quello in america, ma questo di Parigi emana magia allo stato puro. Vi consiglio se decidete di fare solo Disneyland di alloggiare negli alberghi Disney,cari ma convenienti. Perchè?
Sono gli unici dai quali puoi raggiungere il parco a piedi in 10min., hai i biglietti per tutti e due i parchi inclusi (disneypark + Studios e Village), sono a tema con il parco,vivi la magia fino in fondo. Fai acquisti per il parco o gli studios e senza che giri con le buste te le faranno trovare direttamente presso il tuo hotel,gratis.
Food e beverage molto cari ovunque !
Il Santa Fe è il più "declassato", 2 stelle, stile mexicano.
Carinissimo,personale cordialissimo e stradisponibile,parlano anche italiano (ed è strano in francia!!). Diviso in 3 scompartimenti ognuno con il suo tema si divide per edifici piccoli,ha camere tutte uguali,spaziose,tutte con grande finestra,due letti matrimoniali con soffici e caldi piumoni,bagno con vasca.Vietato fumare (non in bagno!).Ottima e ricca colazione a buffet (inutile sperare in un caffè espresso,ovunque). La cena (optional) viene 21euro a persona ed è a buffet illimitato, la sconsiglio vivamente.Meglio mangiare nel parco o nel village, mi raccomando prenotate prima o in loco altrimenti ci sono file allucinanti. In bassa stagione c'è poca fila ai giochi, avvaletevi del "fastpass" per evitare le code.
Al parco ci si può arrivare a piedi in 10-12min. percorrendo un percorso piacevolissimo lungo il fiume ghiacciato. Se siete pigri o con bimbi,meglio la navetta che parte ogni 12min dalla reception (gratuita).
IN METRO: Da Charles De Gaulle - RER B fino a Châtelet - Les Halles, scendere e prendere la RER A fino a Marne-la-Vallée - Chessy - Parcs Disneyland come uscite dalla metro siete al parco disney e al parcheggio delle navette gratuite per gli hotel Disney(biglietto RER A+B 14euro p.p.) - comodo e veloce,attenzione ai borseggiatori nei periodi di folla.
Altre info: http://www.parigiviaggi.it/fermate_rer_a.php
IN TAXI: € 80.00
IN PULLMAN DISNEY: 45min. 17.00Euro p.p. (consultate gli orari prima)
Noi siamo stati benissimo,3 giorni di pura magia.
(almeno 4gg sennò rischiate di tornare a pezzi come noi che abbiamo fatto il tour de force)
Spero di esservi stata d'aiuto,
Took my sister and mother to Paris and since they both wanted to see the Disneyland decided to stay here.
The hotel was surprisingly a good value for money - I paid a package including bus from Amsterdam and ticket to the park and it only cost about Euro 350 or so.
The room is rather small but wasn't a problem since there are so many things to see in Paris and at the Disneyland complex you only really use the room to sleep and shower. Also the other surprising thing (or was I just lucky?) with the number of children staying at the hotel I had minimal problem with noise.
There are free shuttles to the parks (I don't recommend eating at the restaurant at the hotel) and to the RER station. Give or take with the RER it takes about 30-40 minutes to get to the center of Paris.
Stayed at the Santa Fe for three nights in September 05.
At the 'budget' end of the Disney Hotel range, the Santa Fe isn't a luxurious choice. However, if you want the Disney experience without the hefty price tag its everything you need. The rooms are of a good size with bath and shower in a surprisingly spacious bathroom. Our room was very clean with comfortable beds (2 doubles), a TV, phone etc.
Included in the price of your stay is breakfast - a continental buffet where you can pick up juice, tea, coffee etc. also. The breakfast room also serves lunch and dinner, but its quite expensive. We actually found a meal in the Rainforest Cafe in the Disney Village cheaper! But if you have small kids then eating on site is a good option, and the food was varied and edible!
It took us around 15mins to walk to the parks through the other hotels/by the river. The shuttle bus also takes you straight there if you have little legs tired out after a long day with Mickey!
I'd definetly recommend the Santa Fe for good value!
Upon arrival and waiting in the reception line for over 30 minutes we were told our nonsmoking room would not be available til 3pm....or we could have a smoking room immediately. The rooms were clean, but the mattresses and pillows need replacing. There were no coffee or tea making facilities in the room. We were told we had to be at breakfast by 7:30. The breakfast was childrens cereal, croissants and bread rolls (the continental bit must have been the sliced cold ham and cheese squares).As one of the staff members said "it is the worst place to work in Disney". A buffet dinner could be had for 20 Euros each. The resort? was close to the Disneyland and the resort bus was always there when we needed it. The access we had to Disneyland after hours was fantastic.
When we arrived I thought it looked pretty cool. The one thing I didn't like was that we had to go a great distance to get to our building and then take a lift once to get to our room.
The rooms were average, bit cramped though.
The breakfast I must admit was terrible, poor quality selction of cereal and cakes/pasteries.
All in all I did not enjoy my stay here.
But if you are looking for a low cost budget hotel this is the one for you.
I have stayed in Santa Fe, Cheyenne & Sequoia Lodge and would have to say that the Santa Fe just edges it for me as being the best of the three. The location is slightly worse, and most will want to make use of the hotel's free shuttle service to get to the parks.
I think where the Santa Fe edges out it's competition is that although it is classified as a 'themed' hotel, it doesn't get embroiled in that mindset, and seems to cater more for comfort and quality rather than novelty. The hotel does of course have a general Mexican theme, and this is reflected in the hotel's resteraunts and bars. The rooms are spacious and comfortable, and the service we received there was second to none.
Unique Quality: As you enter the hotel complex you are greeted by a huge billboard of Clint Eastwood's 'Man with no name' character from the old Mexican themed Spaghetti Western films. This was a nice touch, espescially with me being a big fan of the films, and it is a pretty impressive bit of artistry.
This hotel board was bed and breakfast. Meals available lunch and tea time although these were charged for. This hotel was two star but really it was very good. Staff were very friendly, helpful and curtious to us through out our stay. The reception was setup so that checking in and check out and information were all done seprately and this really sped up this process. This is the cheapest of the hotels. The food particularly for the kids wasnt really that varied without a veg insight for the childrens menu. Apart from that the hotel was good.
Unique Quality: There was a childrens corner at reception with entertainment and childrens playground. It was themed around a mexican theme although there is a ufo (not quite sure what that is all about but anyway). There is a disney shop on site and a photo corner. Rooms were for upto four people but there where rooms with connecting doors and rooms are available for those in wheelchairs or with mobility problems although you must state that you need this type of room when booking.
Directions: disneyland resort paris
Far west village.
It is the less expensive hotel of the Disney village, but the rooms are just for sleeping. Going to DisneyLand is just to be on the site and not enjoy the rooms, which give what you want: a place to sleep, bath and keep your suitcase.
Unique Quality: The restaurant serves American food, very disgusting, fat and unhealthy. It is advisable to have dinner outside.
me infront hotel Santa Fe
Can anyone tell me how to get to the Explorer Hotel from Charles De Gaulle Airport. I know there is a shuttle bus, but the nearest this goes to our hotel is the Hotel Santa Fe.
I'm going with my boyfriend and little brother next month.
Click on www.ratp.info.informer/anglais/index.php and you will be able to plan your route.
Do you havethe address ?
I can't find any Explorer Hotel or Hotel Santa Fe in Paris ! (i looked at the phone book to find an address)
The address of the explorer hotel is:
Explorers Hotel at Disneyland Resort Paris
50 Avenue De La Fosse Des Pressoirs
Magny Le Hongre 77740
The Santa Fe Hotel is not far from this.
Oh, that's not in Paris - sorry, i don't know Magny le Hongre - Maybe you could contact your hotel and ask them to send you a plan
Yeah, I will do.
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We've found that other people looking for this hotel also know it by these names:
Address: Disneyland Resort, B.P. 115, Marne-la-Vallée, Ile-de-France, 77777, France