Holiday Inn Paris-Gare de L'Est
Hotel Class: 
3.5 Stars - 266 Opinions
5 Rue du 8 mai 45, 10 Arr., Paris, Ile-de-France, 75010, France
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82%
of people enjoy staying here
266 Opinions
- Excellent
- 43
- Very Good
- 110
- Average
- 67
- Poor
- 29
- Terrible
- 16
More about Holiday Inn Paris-Gare de L'Est
If Service with a smile is your bag, try somewhere else.
by TripAdvisor Member elaine4648
The room was small but perfectly formed and all seemed well at first, but toward the end of our four night stay the bar and room service were shut without notice or explanation although when I asked, I was given reasons that seemed to me to be utterly foreseeable and avoidable. The staff behind the counter seemed to think I had a nerve even mentioning it, although the Manager was rather more helpful and apologetic.
Other little niggles: rooms cleaned in fairly perfunctory fashion, hall carpet noisily shampooed for about 45 mins at around 6.30 in the evening (the very time when people might have been relaxing prior to going out...could it not have been done during the day?), middle of the night fals fire alarm, with again no word of apology or any semblance of embarrassment.
All in all I had the impression that the staff thought we were jolly privileged to be staying there and should put up or shut up. Won't be going there again in a hurry!
Ideal for travellers
by TripAdvisor Member overseaman
A modern hotel in an old building. Very convenient for travellers who arrive at Gare de l'Est (just over the street). Big rooms, some suites too. Excellent management & service, good breakfast.
so close to eurostar terminal
by TripAdvisor Member matnkel
A great place if you are only in town for a few days across from the metro / train station with easy access to anywhere in paris, have also spent a lot more to stay closer down near the louve at a place that was no where near as nice as the mercure, the staff were very helpful the breakfast very french and simple menu with a cramed stuffy room, the rooms themselves very spacious and tidy we were on the corner and had a big balcony that opened up with some great views. would stay again
Awful! Hotel Lobby misleading
by TripAdvisor Member erin_japan
My familiy and I missed our train leaving Paris and therefore had to stay the night. We walked into this Holiday Inn right across from the Gare de l'est. We choose it because of the location, and because the reception area looked nice and modern.
Do not be fooled! The rooms were awful! We stayed on 7th floor roomo 229 and 231. We were sorely disappointed. We paid about $175 for each room and they were disgusting. The carpet was stained, the wallpaper coming off, the tub was rusty and I couldn't sleep, I was so disgusted. See attached pictures.
Upon leaving, I asked the hotel how old it was - he said 150 yrs. old. However they will be renovating in the next couple months. I strongly advice anyone thinking about staying there to ask if the renovation is complete before booking.
comme ci comme ça
by TripAdvisor Member SavannahLondon
It's exactly what it says on the tin, a 3* hotel. Nothing more & nothing less.
+ve:
- good location to access from Eurostar Station ( 5 min walk or 1 Metro stop ).
- excellent metro connections. the hotel "sits" on a metro station. It has 3 lines. Very quick access to wherever you would like to visit. My room had great view of the Sacre Coer. DON'T MISS going there.
- room small but clean. The bed was fabulous and so was the shower.
- staff was friendly and helpful
- breakfast was ... okish. Plenty of deli things but juices where totally artificial. Great bread of course and croissants!
-ve:
- do not walk around the area. It was not a pleasant site unless you are looking for middle-age "profesional ladies" at 2 pm! Get the metro the minute you exit hotel. Or take your changes :)
- bed had only 2 pillows, not very comfy when you want to sit up and read or watch telly.
- tv had only French channels & CNN & Russia news in English
- no movie channels
- bathroom towels very small. Shampoo was great. Conditioner / body lotion not provided.
all in all a 3* standards.
Will I go again? very unlikely
will I reccomend it? you know the deal so it's your decision.
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Forum Posts
Holiday Inn Paris
by rpm60
How easy/difficult is it to get to Paris center from this hotel -- Holiday Inn Paris La Villette Hotel216, Avenue Jean Jaurès PARIS 75019. My family (4 kids) will be in Paris late July, and this hotel seems to have more comfortable accomodations as the same price of 2 star latin quarter hotels. Also, kids eat free! We will be in Paris 4 nights, and want to spend most of our time in the center and would like to know if this commute will be painful and elicit more complaints from tired children who are sick of museum hopping! Thanks!
Questions and Answers
Q: First time in Paris "I will be travelling to Paris this summer have been looking online for things to do however I am still unable to map my trip like..."
A: "With a $250/night budget for hotels you won't have any problems finding something very nice.
I am currently planning a five-week trip and have booked a few rooms at..."
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Holiday Inn Paris-Gare de L'Est
We've found that other people looking for this hotel also know it by these names:
- Holiday Inn Paris
- Paris Holiday Inn
Address: 5 Rue du 8 mai 45, 10 Arr., Paris, Ile-de-France, 75010, France
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