Jardins De Paris Saint Germain: Don't waste your money!
Satisfaction:
By stevieswhims on June 28, 2009
Room was very small, carpet needed cleaning, the air conditioning did not work, the shower leaked, but worst of all the customer service was non-existent. When reporting to the front desk that the air condtioner was not working we were nonchalantly told that there was no one there to fix it until the next day. I requested that we be moved to another room and was told that there were no other rooms available. We had to sleep with the window open and listen to the street noise (lots of honking going on in Paris!) When we reported that the shower was leaking and we were in need of another - dry - bath mat. When we returned from dinner - through a lobby that was now being used a a cloak room for the bar downstairs! - we stopped at the desk to confirm that we had received a new bath mat before we went to the room. There was another person at the desk who insisted that since we hadn't been to our room yet why would we be asking if the new bathmat was there or not. When we got to the room there was the soaking wet bath mat still on teh bathroom floor. We took it, dripping, to the front desk. The person at the desk was horrified and demanded that we drop the wet mass on the floor. He went in to another VACANT room and got is another one.