More about Kyriad Disneyland Resort Paris
Impossible to resolve problems with Kyriad
When we complained about being harassed and threatened after a booking problem at the Kyriad, Disney wrote back blaming the whole thing on the staff of the Kyriad. The Kyriad has never resonded, and we still haven't gotten back the money that was charged to the account for the nights where we were unwelcome guests. Five months should be enough time for whatever investigation the Kyriad needs to conduct in order to resolve the dispute.
Great hotel, value for money
We are just back from staying at this hotel and must say we were pleasantly surprised at how smoothly things worked out for us during our stay here. We booked through Octopus Travel on the internet and presented our voucher to reception and there was no hassle with our booking. Reception did charge us 7 euro 50 cents city tax but refunded it back to us once they learned that Octopus had already paid this.
The rooms are very small but spotlessly clean and very nicely decorated. If you are an adult depending on getting a bath however, then forget it as the baths are very small, but you can get a good shower in it. The breakfast was very good. We had a choice of fruit cocktail, fromage frais, croissants, bread rolls, cheese, ham, eggs and cereal and this was all included in our deal. I would agree with what other people here have said about the meals at nighttime. My advice would be not to waste your money eating at the restaurant in the evenings. The buffet meal was cold although they did let you heat it up in one of the two microwaves situated within the restaurant but even when it was reheated, it was not the best and quite expensive.
Also, I would recommend not to bring too much luggage with you as the cupboard space in the rooms is quite limited. There are shelves within these cupboards for folding your clothes in but the wardrobe space for hangers is very small. There were very good tea and coffee making facilities. Rooms were cleaned out and towels were changed every day.
The shuttle was every few minutes and it brought you right to the hotel from the Disney complex.
All in all, we found this hotel great value for money and certainly worth more than a 2 star status and the staff were more than helpful and courteous to us. In my opinion, the only improvement needed in the hotel is their evening menu.
Get what you pay for...
A friend who we were meeting up with was staying here so we thought we would too.
Within 5 minutes we asked for a change of room as the noise from the downstairs bar was clearly audible through the walls.
The room we were moved to was much better in a quieter corner. The TV had a distorted speaker so you had to have the volume very low. The bloke at reception gave me an accusing look when I asked for extra milk - excuse me for asking.
The help yourself dinner was a shambles and my friend nearly had a fight with the bloke there as apparently you have to choose all your dishes and head in an orderly fashion to the cashier. Yes like the Soup Nazi in Seinfeld.
So when the kids went over to get an ice cream all hell broke loose nad this bloke was up in arms as we had broken his rules or something. My friend kindly said that if his kids wanted an ice cream - they would have an ice cream!!!
Anyway, Disneyland is lame anyway, but the kids had a great time and that is all that matters.
BTW - the shuttle service is excellent.
Would Stay Again
Was pleasantly surprised at this hotel after reading some of the reviews. The hotel was bright, clean and well presented. I liked the Brie style of the hotel and the staff looked great in their 'uniforms'. My 3-year old niece liked the children's play area in reception, although she didn't get that much time to appreciate it as we obviously spent most of our days and evenings in Disneyland.
We had a twin room with bunk beds, which although was a bit cramped once we brought the pushchair in, served its purpose well. It was very clean, well equipped and warm.
Breakfast was served in the restaurant in a separate building, but we had to ask the reception staff for directions as there were no signs inside the hotel. Once there I'd say it was an average continental breakfast with croissants, bread rolls, pain au chocolat, cheese, ham, eggs etc. There was also a selection of fruit, yoghurt and cereals, although I stuck to the croissants. The only downside was that there were no facilities to warm the croissants, which I found a little disappointing.
Getting into Disneyland was really easy. We never had to wait more than 5 minutes in the morning for the free shuttle bus. It takes about 10 minutes to get to Disneyland and you get dropped right at the entrance (and next to the railway station too). We went to the late Buffalo Bill's show on our first night so came out in the dark and had difficulty locating the correct bus stand for our hotel, as the bus station was in darkness. Fortunately we were pointed in the right direction by another bus driver. I think that at night and in the middle of the afternoon we probably waited about 20 minutes for a bus.
We did encounter a few difficulties on the holiday (including being taken to the wrong hotel by a bus driver that didn't know where she was going!) but that was down to Newmarket Travel, who we booked through. I definitely wouldn't recommend using Newmarket as they made several mistakes which could have ruined our holiday but I would be more than happy to stay at this hotel again, although I would either book it independently or use another holiday company.
Kyriad Hotel and Disneyland Resort, Paris
We have just returned from a short break to Disneyland Paris; here’s an account of our trip. It was for myself, my partner and our two children aged 11 and nine. I booked the trip independently and chose a flight from our new local airport, Doncaster Robin Hood to Paris CDG using Thomson which I had booked online. Unfortunately we got off to a bad start as our 2200 hours flight was delayed by two hours meaning we got to CDG at 01.00am. I had pre-booked a taxi (Grey Shuttle, mentioned by an earlier TripAdviser to take us from CDG to our hotel) so texted him to advise of the delay. Fortunately he waited for us and we arrived at our hotel, The Kyriad ‘Near the Magic’ at about 01:45am.
We’d booked the hotel months ago and considered we had a good deal for three nights bed and breakfast. We breakfasted early each morning after obtaining a meal-time ticket and then used the free bus shuttle service to get to the Park (10 minutes travel time). I bought our three day hopper tickets prior to leaving the UK and surprisingly found them to be cheapest at our local Disney store in Sheffield; we paid £240 for the four tickets.
I was hopeful the Park wouldn’t be overcrowded after finding out from our taxi driver that while it was school holiday time in the UK it wasn’t in France and this proved to be the case; there were no queues to enter the Park and few lengthy queues for the attractions. We spent the first day in the main Park and particularly enjoyed Space Mountain and India Jones roller coaster rides and found the queues so short that we didn’t need to use the Fastpath tickets. Other highlights included Honey I Shrunk the Audience and all the rides in Fantasyland. However one disappointment was that The Pirates of the Caribbean was closed.
We spent the second day in the Studio Park and enjoyed both the parades and all the attractions although the Television Production Tour was our least favourite. Highlights were the Stunt show, Animagique, Cinemagique and Rock’n’Roller Coaster. The biggest disappointment was that the major attraction, the Studio Tram Tour, was closed. It was no consolation that it reopened the day after we left! Late in the afternoon we returned to the main Park to catch the afternoon parade and take in some more attractions.
The third day we returned to the main Park to catch Thunder Mountain plus others that we hadn’t already done and to revisit our favourites from the first day; again no long queues. We caught the parade again at 04:00pm before leaving to return to the hotel and catch the coach to CDG.
We helped to minimise the cost by taking water bottles and snacks with us to the Parks and ate in the evenings in the Disney Village (free entrance) where we found reasonably priced food available. To us the cost of ice-creams and drinks was comparable to central Paris, that we last visited in February (it was a lot warmer this time around!).
Our highlights (for the adults) were all the roller coaster rides and the shows in the Studios while the children particularly enjoyed all the parades and meeting and all the Disney characters and getting their autographs and photographs. Biggest disappointments were the attractions that were closed especially, as far as I am aware, there was no advance warning.
Three days was sufficient for our visit; any more and we would have tired of it, any less and it might have been too rushed. We were lucky however that it was not overly busy and that the weather was very good (the good weather broke on Friday after we left). The ticket cost equated to £80 per day and I guess this is now comparable to the top UK theme parks.
The Hotel Kyriad was excellent for our purposes; while at the budget end of the price-scale it was clean and tidy, the staff polite and our quad room perfectly acceptable. The breakfast was good and although it lacks in facilities others might offer (swimming pool etc) it didn’t matter to us as we were returning to our room at 10:00pm leaving little time for anything other than resting and building up our energy reserves for another days fun at the Park. The free shuttle to Disney and direct coach service to CDG are also winners.
If using a taxi service from CDG I would definitely recommend using Grey Shuttle: (details are on the web), we had a luxury Merc with a very courteous English speaking driver.
All in all a very enjoyable trip, not even spoilt by the two hour flight delays on the way there and on the way back.
Our Disney paris experience
We travelled via charles de gaulle airport to Kyriad and had a really smooth journey apart from very slow passport control. the VEA coach arrived in about ten minutes of us arriving at the bus stop outside the terminal. Our only problem with this was instead of leaving us at the hotel all passengers were dropped off to get the shuttlebuses at Disney. We were glad it was only a 10 minute journey as with our party of nine, our suitcases, 2 buggies and lots of people heading back to the 4 hotels serviced by the bus it was a bit hectic. We were pleased with our rooms and the hotel in general throughout our stay.
The hotel is in a group of 4, with the Holiday Inn, Movenpick and Explorers. Out the back of the hotels is a lake with ducks and swans which you can walk round though on a short break there isn't much time for this. We managed it on our last morning before heading to the airport (and fed the ducks with some baguettes from breakfast). Breakfast was a pretty standard buffet, which we enjoyed.
The no. 54 shuttle calls at all of the above hotels. The buses are great, the longest we waited was 15 minutes and this was at midnight when crowds of people were heading out after the fireworks.
We enjoyed the Disney Parks spending 2 days at the main park and 1 day at Walt Disney Studios. The rides were great and our party (whose ages ranged from 1 to 57) all had their favourites. One downside for us was the food. We felt the choice of food could be far better, most had the same menu - very little variety. We brought drinks and snacks with us to cut the cost.
We broke up our days at Disney with a day in Paris where we took a hop on hop off river bus which took us to the main sights, perfect when we had so little time to see them.
The Kyriad Hotel is perfect for the disney experience. Clean and comfortable, and as you will be out from early in the morning til late at night during your stay what more do you need?
Great value for money
This is an excellent hotel to stay in. Great value for money and a great location. Small lake nearby which my son really liked. Very nice room and very good breakfast. Staff very friendly and helpful.
Just returned from a great Bank Holiday break at Euro Disney. Booked everything independant via internet.
easyJet flights from Newcastle £100 each (only booked them 2 months in advance so could have had them for £50 quid return if we had got our skates on a bit).
Read in a book before travelling about a great Limo service provided by [-] we were a party of 4 (3 adults and 2 year old) I emailed the limo company to pre book giving the details and was quoted the bargain price of 150 euro return. (the bus journey would have been about 100 euro return for the 4 of us). The driver was waiting at the airport with a name plate for us, despite a 1 hour delay. he was well dressed had a strech mercedes and the journey was 35 minutes CDG airport to the Kyriad. Some people on our flight arrived another 1 hour and 40 mins after us by bus from the airport so the limo is definately worthwhile.
Kyriad was excellent value - we booked a family room for only 85 euro per night for the room which was excellent value (the tariff in reception Was quoting 150 euro). It is clean and the bathroom is of high standard. Breakfast is 6.50 euro but it consists of french bread, ham cheese and pan au chocolat - a bit boring but ok.
Overall we had a fab break for around £250 each (all in, flights, hotel, limo, and park entry which as approx £74 for a 3 day pass).
The hotel is 5 min from the parks and the shuttle bus was about every 5 mins we found.
Would recommend this hotel plus the limo transfer was excellent.
Felt a bit sorry for the folk who were travelling back to North East England by bus and had a 16 hour coach journey ahead of them - they had even paid more than us?!?!?!?
Kyriad Disneyland resort
has anyone stayed in this hotel ? as my travel agent has booked us in this hotel and according to him its a very nice hotel and very close to disney as well.
according to him, It will take approx. 30 minutes through RER to be in city center ? true ?
One more question, Paris Visite pass for 5 days for zone 1-5, does it include CDG airport too ?
Thanks for any quick replies :)