As of 4/08, our students have not been reimbursed. The hotel continues to spin more red tape, insisting that they can only transfer the reimbursement funds electronically, IE, they want the students' parents to give them bank acct numbers. (Right, give acct #s to a hotel that ripped off their kids??? AND in this age of rampant ID theft??) Also, repeated calls from their prof have done nothing. A nasty travel horror story that continues to plague these poor guys.
Desk staff can run the gamut from adequately helpful to extremely unhelpful & unfriendly. Safes in rooms cost extra, but the theft we exp'd during our stay makes this specific service seem unassured. Also, don't ask them to hold your passport: the staff will refuse to keep your passport in the hotel safe, either thru laziness or some ludicrous policy. The concierge we talked to wanted merely to throw them in a random drawer behind the desk.
The hotel is also located at least 1/2 mi from the La Defense Metro stop. Makes for a pleasant, head-clearing walk in the AM & another one at night BUT it still adds at least 30 mins to your travel time into the city.
