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We had a most horrible experience at Hotel Trocadero. Firstly, amenities were seriously lacking. There was no soap or shampoo provided (not even the cheapo small bars of soap or disposable packets of shampoo), there was only ONE hairdryer in the entire hotel. I do not expect every room to have one, but at least have a few more at the reception counter! There was no housekeeping service as well. If you wanted your room cleaned, you have to pay for it. And towels are not changed unless you bring them down yourself to exchange for new ones. The things mentioned above are still bearable, keeping in mind that this is not The Ritz or anything close to that. However, what really took the cake was the state of the hotel door and locks. The freaking door was so hard to open (which door needs the lock to be turned and PULLED at the same time?) and every day we spent at least 15 minutes grappling to open it when we came back. We were not the only ones to have problems with the doors. Many other rooms had keyholes which were well-worn and the paint around it was peeling, testimony to the struggling they went through as well. Then, on one of the nights, WE GOT LOCKED OUT of our room. The key just got stuck and refused to budge. The reception counter man used his master key and tried for over an hour and could not get it open. He was muttering and cursing all this time and actually blamed US for the jammed door. He also told us we would have to sleep in the hallway if that was the case!! Just the other night, our neighbour also could not get his door opened and had to get his help as well. We were so pissed off. How rude can someone in the service industry get? Anyway to sum up, we were eventually put up at the hotel opposite (Hotel Frank Zurich which was much better in comparison) for that night, and the next day they managed to get our door opened so we moved back. Their explanation for why the door got stuck was totally unsatisfactory and had a lot of loopholes. Not wanting to kick up a fuss, we let the matter rest.
Terrible counter service from the male receptionist who usually does the evening/night shift. The woman receptionist in the daytime is quite pleasant and helpful. No soundproofing in the hotel and it IS in a rather dodgy part of town so be prepared to hear sounds from the street. Sound is highly magnified at night. The door locks are extremely difficult to open. Beware. Minimal amenities. But the rooms(at least the 3 bed private ensuite ones) do come with an inbuilt kitchenette which has a microwave, stove, fridge and sink. Leave a Comment Theme: HotelPrice: US$20-40 » Currency ConverterComparison: less expensive than averageDirections: Near the Gare Nice-Ville train station. A few doors away from Sexy Love the porn shop.Other Contact: 7 Rue de Belgique
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on June 25, 2004
on June 11, 2007
on December 24, 2004
