Unacceptable service for 4*
I booked a double room for 3 nights, 9–12.06.2010, but the room was equipped for 1 person - queen bed, 1 pillow&blanket etc. We complained, they gave us 2nd pillow-blanket but no additional glass etc
Although the price was inflated (due to a Trade fair), they gave us room nr. 123 with a GLASS WALL on the ROAD LEVEL, on hotel entrance side. Everybody on the road, the bicyclists at 1-meter distance from the GLASS WALL and hotel visitors could see us as in a SHOP’s VITRINE (showcase). Only the top part of the windows opens.
We requested another room, only the 2nd night they gave us room 212 on the 1st floor – q. bed, 2 pillows-blankets, but no additional glass etc for 2nd person. No balcony, one window can be fully opened.
No slippers in the rooms, unless you request. The cleaning lady enters in the morning without knocking, we had to use “Don’t disturb” sign.
€ 311 without breakfast. Breakfast and Internet prices are unreasonably high; we decided not to pay for them.
Uhlandstrasse 1, Munich
Neuturmstrasse 1, (formerly Hotel Rafael), Munich
Laimerstrasse 40, Munich
Tal 41, Munich
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Address: Leipziger Strasse 1, Munich, Bavaria, 82008, Germany