Would definitely recommend this hotel based on the staff alone. Courteous, friendly and very helpful while staying in the area. Dinner in the adjoining restaurant was wonderful. From the nice selection of wines to my first taste of genuine sauerkraut, it was superb. The owners daughter spoke at length with us about our trip and made us feel at home during our stay. Her mom was the proprietor of the gift shop which truly makes this the well rounded establishment. The atmosphere at night was very quiet as the whole town seems to shut down. Our room was average but the view of Neuschwanstein castle from the balcony made the more than average price well worth it. Stay here, relax and enjoy.