Hotel Palace Berlin

5 out of 5 stars5 Stars

Budapester Strasse 45, Berlin, 10789, Germany

1 Review

Hotel Palace Berlin
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94%

Satisfaction Excellent
Excellent
56%
181
Very Good
29%
96
Average
10%
33
Poor
3%
10
Terrible
1%
4

Value Score Great Value!

Costs 39% less than similarly rated 5 star hotels

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Good For Families
  • Families90
  • Couples89
  • Solo86
  • Business77
  • latte18's Profile Photo

    great location

    by

    The hotel's best feature is its location. Located just next to Europa Center, just across from the zoo and the green area of the city, one block from KaDeWe Department Store, Memorial Church and Ku'Damm shopping district, it's practically in the heart of Berlin.

    The hotel itself was good but not great. Facilities were definitely first class, rooms were great and looked like it was just recently been renovated when I stayed there. However, service was nothing to write home about. I don't know, maybe I'm so used to those great Asian service that I felt the hotel's staff lacked the subtle touch found on most Asian hotels' staff.

    But, if you're looking for a first class hotel, that's located in the middle of some of Berlin's finest attractions, then you can't go wrong with the Palace.

    Unique Quality: Great location

More about Hotel Palace Berlin

Good Place in Berlin

by A TripAdvisor Member

We just came back from a week's visit to Berlin and had a very good experience at the Palace Hotel. Stayed in one of the beautiful new suites with great views. Hotel is in great location & getting around city from there is a dream. Spa & pool fabulous. Hotel is in last stage of "polishing" itself since renovations and new management. Gracious, friendly staff, but(because it was January?) the concierge desk was not always manned, and the young front desk staff was not up to the job. (Didn't know how to phone a restaurant if it was not in their computer system, did not know about a place listed in all the English guidebooks, etc.) Biggest complaint is breakfast: 20 euros per person for either room service or large buffet, with nothing in between if you just want coffee and toast. They should include breakfast in room price to avoid problems and leaving a sour note at check-out.

Centrally located at a good price but why do the spa facilities cost extra?

by TripAdvisor Member GordonWorcester

Arrived late at night and had to contact reception twice within minutes of arrival re. room problems, leading to an immediate free upgrade. The original room was OK but outdated whereas the upgrade was much more what I would expect from a 5* hotel.

Location of the hotel was excellent, although there was a lot of road and building work going on around the hotel. The swimming pool was nice but we never found the ice room and wondered why it would cost extra for a sauna..surely such a facility should be included in the price in a 5*hotel. So we were a little disappointed as this was one of the reasons for booking the hotel.

Breakfast was excellent and included in our room price. Staff were all very friendly and helpful. Each night beds were turned down and slippers placed by the side of the bed. Also TV remote control placed by the side of the bed with TV listings magazine left open on the right page with the TV turned around towards the bed.... a very nice touch!!

Excellent hotel

by A TripAdvisor Member

I stayed at the hotel 3 nights (31st May-3rd June) with my parents and brother. We had rooms in the re furbished section of the hotel. It was one of the best stays I have had. The rooms, food and staff were all superb. Nothing was too much trouble. Also the location was perfect. Near to sights, tourist info, railway station, restaurants etc. I would certainly stay there again.

Comments

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