on December 11, 2006The manager arranged for us to move to the Concept Hotel saying it was of the same standard and that he would ensure we were given a good room there. As it turned out, the only room available was next to the elevator and overlooking 6 railway lines. The management told us that the Ku Damm hotel had been told this was the only room available when they booked us in!!!!
Needless to say we didn't get any sleep.
on March 19, 2005
