The staff at the reception is very professional and friendly: all speaks a good english so it's easy to comunicate. You can also do "daily ticket" for move by U-bahn and S-bahn, directly at the reception. The S-bahn stop is about 100 meters and the U-bahn (Landsberger Allee) is less then 50. So even if it's not close to the city center in about 10 mins you arrive to Alexander Platz.
I think it's a very good hotel for persons who don't want to stay into the Mitte area. So i think it's good for families or anyway if you are not so much interested to the night life of Berlin. The connection the Alex Platz take just 10 mins so it' very useful. I can say that i really liked the hotel and the staff..you can go in this hotel:-)
