Hotel Residenz Osnabruck
The recepcionist go home to sleep
I came 45 minutes later that was programed (23:00) and the Hotel was closed. He was going to sleep at home. So I needed to sleep in the car till 6:00 in the morning. The recepcionist think that have made a good job and say that I must pay the night I slept in the car because I was late.
I think that worser than a mistake, is people without respect for customers. Make your opinion.
Nearby Hotel Residenz Osnabruck
Amenities at Hotel Residenz Osnabruck
- Room Service
- Fitness Center
- Business Services
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