Eazires Hotel Domspatz City

an den Dominikanern 1, Cologne, North Rhine-Westphalia, 50668, Germany

2 Reviews

Eazires Hotel Domspatz City
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71%

Satisfaction Average
Excellent
13%
3
Very Good
36%
8
Average
22%
5
Poor
4%
1
Terrible
22%
5

N/A

Value Score No Data

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Good For Solo
  • Families0
  • Couples40
  • Solo75
  • Business42
  • Not Recommended!

    by

    I am very disappointed with the poor customer service I received at the Domspatz Hotel and I cannot recommend this hotel to anyone. The staff was very rude, unfriendly, and arrogant, and they even forced us to check out earlier than the posted check-out time that had been advertised on their website -- and they didn't even care that we were inconvenienced! I have traveled all over the world and have stayed in some excellent hotels, and this is the absolute worst that I have ever been treated. When you're traveling and tired, you expect to be greeted by a friendly hotel staff, not a rude and snobish staff like this! While I recommend visiting this charming city, I do not recommend this hotel. Fortunately, there are many other wonderful hotels with competent and friendly staff in the surrounding area within an easy 1-2 minute walk.

    Unique Quality: None. No pool, no exercise room, nothing unique.

  • UNPROFESSIONAL

    by

    DO NOT STAY HERE! The hotel staff is very unprofessional and rude. They weren't even able to give us valid directions to the hotel by car. I do not recommend staying here. I am a military officer and I stayed here with my girlfriend and her father who is a university professor. We all were upset with the way they conducted themselves and their poor attitude. Additionally, their advertised check out time was not what was posted on their website.

    Unique Quality: They are outstandingly rude.

Comments

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 Eazires Hotel Domspatz City

We've found that other people looking for this hotel also know it by these names:

Eazires Hotel Cologne

Address: an den Dominikanern 1, Cologne, North Rhine-Westphalia, 50668, Germany